Bedside shift report involves nurses providing report at the patient's bedside in order to improve safety, communication, and patient satisfaction. Statistics show that poor communication contributes to many medical errors, yet traditional shift report away from the bedside risks missing critical information and distractions. Bedside report gives patients and families an opportunity to participate in the discussion of their care plan and ensures a safe handoff between nurses. While some nurses are initially uncomfortable or concerned with confidentiality, studies demonstrate that bedside report improves outcomes for both patients and nurses.

1. Saving Lives with Bedside Report
1

2. Key Words
Change of Shift Report
Hand off
Communication
Bedside Repoprt
2

3. • There are many instances for error at shift report
• Studies have shown that there is much unneeded
information during shift change and much critical
information that is missing
• Time, miscommunication and stress all contribute to errors
in communication
• These errors compromise the safety and care of the
patients
3

4. Statistics
I. 70% of all sentinel events are the result of poor communication
II. 50% of nurses feel that the biggest concern during shift report
is missing information
III. 42% of nurses feel that distractions cause miscommunications
during report
IV. Clearly it is a recognized problem within the nursing population
Boutilier, 2010, p. 137; Currie, 2002, p. 25
4

5. Why Bedside Report
 NPSG
 Improves patient care
 Improves Patient Safety
 Opportunity for patient & Family to
discuss plan of care
 Involve patient in Care
 Provides an opportunity fpr
 Provides safe Hand off
 Improves nurse patient
interactions
 Improves Patient Satisfaction
5

6. How is Bedside Report Done
 S-B-A-R- Communication
6

7. Factors Opposing Bed-Side Report
1. Lack of confidentiality
2. May take more time for report
3. Nurses in a routine and don’t want to change
4. Nurses uncomfortable doing report in front of
patients
7

8. Key Practice Points
 The Communication process at bed-side meets the needs of both
patienets & nurse by providing an opportunity to improve patient
safety
 The Joint Commission has identified communication failures during
shift reports as a leading cause of Sentinel events
 Bedside reporting reassures patients that the nursing staff works as a
Team & patient gets to witness a safe , professional transfer
responsibilities
8

9. WIIFM
• What will this change achieve?
– Improved patient safety and care
– Enhanced nurse to nurse communication
– Increased patient involvement in care
– Improve Patient Satisfaction
9

10. Yeah !! We love Bedside Report
in ICU
10