First, the document outlines the First Impressions Community Exchange (FICE) process which involves identifying a local coordinator, recruiting volunteer visitors, conducting visits between communities, and presenting reports. Second, it describes the timeline for implementation which is around 3 months and includes orientation, agreement signing, visits, reporting, and action planning. Third, it explains that ministry staff will provide support throughout the process by presenting on FICE, assisting with training, providing templates and guidance, and following up on evaluations.

1. First Impression
Community Exchange
““FICE”” Process and Support Overview
Community Process Ministry Staff Support
Orientation to First Impressions Present overview of the FICE process and assess
2 Weeks
community readiness
Decision to implement FICE
Identify local Coordinator Orient Coordinator and provide guides and ques-
tionnaire booklets for Visiting Team
1 Month
Identify Exchange Community Identify appropriate exchange partners and con-
firm their interest and capacity
Provide ““Terms of Reference”” template to be
Agreement between communities and signed by both communities
OMAFRA (Sign TOE)
Recruit and orient volunteer Visiting Team Assist local Coordinator with training of volunteer
1 Month
members (6-10 volunteers) team, as needed
Pre-Visit Preparation: dates, logistics, equipment;
review of questionnaire
1-2 Days
Visit: travel to exchange community and
complete the assessment
Visiting Team prepares report and slide show; Provide guidance plus sample reports, slide
3 Weeks
facilitated by local Coordinator shows and electronic templates
Coordinator and 1-2 Visiting Team members go to
exchange community to present report
Community hosts report-back by exchange Attend report presentations and assist with action
community Visiting Team planning, as needed
3 Weeks
Action Planning
Evaluation Provide evaluation forms and follow up with
community 3-6 months after the exchange