The 4th industrial revolution is certainly technological. Here are the 10 most striking trends that we will have to prepare for in 2020, CIOs and Business Lines. Gartner and Forrester are aligned with these trends. But let's not forget the human factor, the relationship, the interest of the client and the support of our employees. We could also add the 5G network, autonomous driving or predictive medicine, but I will come back in detail on these technologies later this year.