This document provides an overview of the Workforce Innovation and Opportunity Act (WIOA) performance accountability system. It discusses the six primary indicators of performance that states and local areas must report on which measure employment rates, median earnings, credential attainment, measurable skill gains, and effectiveness in serving employers. It also outlines the key terms, definitions, reporting requirements, and methodologies used to calculate each indicator. States must negotiate performance goals with the Departments of Labor and Education and begin reporting performance outcomes on July 1, 2020.

1. WIOA
Performance
Accountability
Overview
Wednesday, April 17, 2019

2. Workforce Innovation and Opportunity Act: Summary
34 CFR Parts 361 and 463
The Departments of Education (ED) and Labor (DOL) issue this Joint Final Rule
to implement jointly administered activities authorized by title I of the
Workforce Innovation and Opportunity Act (WIOA) signed into law on July 22,
2014. Through these regulations, the departments implement workforce,
education, and employment system reforms and strengthen the nation’s
public workforce development system.
This Joint WIOA Final Rule provides guidance for State and local workforce
development systems that increase the skill and credential attainment,
employment, retention, and earnings of participants, especially those with
significant barriers to employment, thereby improving the quality of the
workforce, reducing dependency on public benefits, increasing economic
opportunity, and enhancing the productivity and competitiveness of the nation.
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3. WIOA GOAL
Number 1:
Serving
Job Seekers
Workforce InnovationOpportunity
Act - Serving Job Seekers
Employment
Education
Training
Support Services
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4. WIOA GOAL
Number 2:
Serving
Employers
Workforce InnovationOpportunity
Act - Serving Employers
SkilledWorkers
Information
Job Fairs
Support Services
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5. WIOA Combining Labor and Education Programs
In Illinois that means 4 Core Agencies have to figure out how to blend 6 Core Programs.
U.S. Department of Labor
• Title I – Adults, Dislocated Workers,
Youth
• Title III –Wagner-Peyser
U.S. Department of
Education
• Title II – Adult Education
• Title IV – Rehabilitative Services
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6. WIOA Aligning
Performance
Objectives
• Align performance-related definitions
• Streamline performance indicators
• Integrate reporting
• Collect comparable data across 6 programs
• Implement program specific requirements
Performance Accountability
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7. Workforce Innovation and Opportunity Act
Timeline July 2014 –WIOA enacted into law - Reformed the performance
measures for core programs existing measures changed and new
measures added.
July 2015 –WIOA law in effect – Determine how to report on the
new performance measures. Not accountable for reporting on
them yet.
July 2016 – New Performance Measures Effective – Illinois will
start reporting on some of the measures while DOL extended the
deadline of other new baseline measures.
July 2020 –The first full year ofWIOA performance reporting on
outcomes for all six measures for all Core Partners.
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8. Baseline Indicators
“Baseline” indicators:
• Will not have a proposed expected level of performance in the state
unified plan submission.
• Will not be included or agreed upon with the Departments on
negotiated levels of performance.
• Will not be used to determine failure to achieve adjusted levels of
performance for purposes of sanctions.
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Baseline indicators -The selection of a certain primary indicator for designation as a baseline indicator was
determined on the likelihood of a State having adequate data on which to make a reasonable determination of an
expected level of performance, and these designations vary across core programs.

9. KeyTerms and Definitions - TEGL 10-16 Change 1
Reportable Individual: An individual who has taken action that demonstrates an intent to use program
services and who meets specific reporting criteria of the program.
Participant: A reportable individual who has received services after satisfying all applicable
programmatic requirements for the provision of services, such as eligibility determination.
Program Exit: The date of exit from the program is the last date of service. The date cannot be
determined until 90 days have lapsed since the participant received his last services and no future
services are planned.
Participant Individual Record Layout (PIRL): The data layout that provides a standardized set of
data elements, definitions, and reporting instructions that will be used to describe the characteristics,
activities and outcomes ofWIOA participants. DOL-ETA PIRL LAYOUT
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10. KeyTerms and Definitions
Secondary School Diploma: A high school diploma or its equivalency.
Supplemental Wages: Compensation received from employment that is in addition
to the regular, ordinary salary or wages.
Unsubsidized Employment: Employment in the private or public sector for which the
employer does not receive a subsidy from public funds to offset all or a part of the wages
and costs of employing an individual.
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11. WIOA Primary Indicators of Performance
DOL-ETA WIOA Performance Indicators
Employment
Rate 2nd Quarter
After Exit
Employment
Rate 4th Quarter
After Exit
Median Earnings
2nd Quarter After
Exit
Credential
Attainment
Measurable Skill
Gains
Effectiveness in
Serving
Employers
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12. Primary Indicator # 1 – Employment Rate 2nd Quarter
After Exit
• Define:The percentage of
participants who are in unsubsidized
employment during the second
quarter after exit from the program.
• Title IYouth can be in employment
OR education to count as a positive
in this measure.
• Supplemental wage information is
allowed to verify employment.
• Calculation/ Methodology:
The number of participants who
exited during the reporting period
who are found to be employed in the
second quarter after exit DIVIDED
by the number of participants who
exited during the quarter.
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13. Primary Indicator # 2 – Employment Rate 4th Quarter
After Exit
• Define:The percentage of
participants who are in unsubsidized
employment during the fourth
quarter after exit from the program.
• Title IYouth can be in employment
OR education to be counted as a
positive in this measure.
• Supplemental wage records are
allowed to verify employment.
• Calculation/ Methodology:
The number of participants who
exited during the reporting period
who are found to be employed, in
the 4th quarter after the exit quarter
DIVIDED by the number of
participants who exited during the
reporting period.
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14. Primary Indicator # 3 – Median Earning 2nd Quarter After
Exit
• Define:The median earnings of
participants who are in unsubsidized
employment during the second
quarter after exit from the program.
• Participants who exited and are not
employed in the 2nd exit quarter will
not count in this measure.
• Supplemental wage information
can be used to verify wages.
• Calculation/ Methodology:
Total quarterly earnings for all participants
employed in the second quarter after exit
are collected. The wage information values
are listed in order from the lowest to
highest value and the value in the middle of
this list is the median earnings value.
TheWage Conversion Chart is used to
convert supplemental wage values that
don’t represent the total amount the
participant earned in the second quarter
and should be used only when earnings
information is not available.
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15. Primary Indicator # 4 – Credential Attainment
• Define:The percentage of those participants
enrolled in an education or training program who
attain a recognized postsecondary credential or
a secondary school diploma, or its recognized
equivalent, during participation in or within one
year after exit from the program.
• Only includes those who received training or
education.
• On –the –JobTraining (OJT) and customized
training do not count as credentials for this
measure
• Credentials can be obtained during the program
or within 1 year following exit.
• If a participant obtains a secondary school
diploma or equivalent, in order to count in the
numerator, (as a positive) they must also be
employed or in an education/training program
leading to a postsecondary credential within one
year after exit.
• Participants who achieve multiple credentials
should be reported based on the highest
credential attained for that period of
participation.
• A participant should only be included in the
numerator and denominator of this indicator once
per period of participation.
• (SeeTEGL 10-16 Change 1. page 12 for
Methodology/Calculation.)
https://wdr.doleta.gov/directives/corr_doc.cfm?D
OCN=3255
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16. Primary Indicator # 4
– Credential
Attainment
1. Secondary School Diploma or recognized equivalent
2. Associate’s Degree
3. Bachelor’s Degree
4. Graduate Degree for purposes of theVR program
5. Occupational Licensure
6. Occupational Certificate, including Registered
Apprenticeship and Career andTechnical Education
educational certificates
7. Occupational Certification
8. Other recognized certificates of industry/occupational
skills completion sufficient to qualify for entry-level or
advancement in employmentTypes of Acceptable Credentials
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17. Primary Indicator # 4 – Credential Attainment
What type of credentials count?
• A recognized postsecondary credential is defined as a credential
consisting of an industry-recognized certificate or certification a
certificate of completion of an apprenticeship, a license recognized by
the State or Federal Government, or an associate or baccalaureate
degree
• Such certificates must recognize technology or industry/occupational
skills for the specific industry/occupation rather than general skills
related to safety, hygiene, etc., even if such general skills certificates are
broadly required to qualify for entry-level employment or advancement
in employment.
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18. Primary Indicator # 4 – Credential Attainment
What type of credentials DO NOT count?
• Certificates that DO NOT document the measurable technical or
industry/ occupational skills necessary to gain employment or advance
within an occupation.
• Examples include:
– OSHA 10 or OSHA 30 hour safety courses
– Work readiness certificates, ie; food handlers, CPR/First Aid
certifications…
– Completion of orientation or mobility training
– Workforce Development Board (WDB) certificates
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19. Primary Indicator # 5 – Measurable Skill Gains (MSG)
• Define:The percentage of participants who, during a
program year, are in an education or training
program that leads to a recognized postsecondary
credential or employment and who are achieving
measurable skill gains, defined as documented
academic, technical, occupational, or other forms of
progress, towards such a credential or employment.
• This measures interim programs of participants for a
specified reporting period and is not an exit based
measure.
• Intended to capture important progress through
pathways offering different needs based services that
can help fulfill a diverse workforce system tailored to
individual needs and goals.
• OJT’s and Customized training DO count for this
indicator.
• Does not apply toTitle III.
• Calculation/ Methodology:
Calculation includes all participants:
The number of program participants who are in an
education or training program leading to a recognized
post secondary credential or employment and are
achieving measurable skill gains based on attainment of
at least one type of gain DIVIDED by the number of
program participants during the reporting period who
are in an education or training program that leads to a
recognized postsecondary credential or employment.
• A participant may have achieved more than one type
of gain in a reporting period; however only one gain
per participant in a reporting period may be used
towards success in the MSG indicator.
• The MSG indicator is the only measureTitle II is
reporting on for the first two years ofWIOA.
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20. Primary Indicator # 5
– Measurable Skill
Gains (MSG)
1. Documented achievement of at least one educational
functioning level of a participant who is receiving
instruction below the postsecondary education level
2. Documented attainment of a secondary school diploma
or its recognized equivalent
3. Secondary or post secondary transcript or report cards for
a sufficient number of credit hours that shows a
participant is meeting the State unit’s academic
standards
4. Satisfactory or better progress report, toward established
milestones, such as completion of an OJT or completion
of one year of an apprenticeship program or similar
milestones, from an employer or training provider who is
providing training
5. Successful passage of an exam that is required for a
particular occupation or progress in attaining technical or
occupational skills as evidenced by trade-related
benchmarks such as knowledge-based exams
Documented Progress Defined
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21. Primary Indicator # 5
– Measurable Skill
Gains (MSG)
Two ways to gain an Educational Functioning
Level (EFL):
1. Accomplish the following:
A. Comparing the participant’s pretest with
the participant’s post-test, using a NRS
approved test
B. Awarding of Carnegie Units or credits in
an adult high school program
C. Enrollment in postsecondary education
and training after exit-Developmental
Education enrollments WILL count toward
MSG
2. Obtaining a secondary credential or its
recognized equivalentEducational Functioning Level
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22. Primary Indicator # 5 – Measurable Skill Gains
Operational Parameter
• The appropriateTypes
of measurable skill
gains for each core
program are detailed
in the table to the
right.
• These parameters are
intended to focus
performance
accountability under
measureable skill gains
on the services that are
allowable under the
respective statutory
provisions.
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23. Primary Indicator # 6
– Effectiveness of
Serving Employers
• Since this indicator is a new approach for
measuring performance, Departments have
implemented a pilot program during which
States must select 2 of the 3 approaches.
• States may also voluntarily develop an
additional State-specific approach.
• The Departments will evaluate State
experiences with the various approaches and
plan to identify a standardized indicator.
• The first reporting for these measures was
October 2018 that included July 1, 2016
through June 30, 2017.New Approach
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24. Primary Indicator # 6 – Effectiveness in Serving
Employers
• Purpose - Establish a primary
indicator of performance for
effectiveness of serving
employers
• Three Proposed Approaches:
1. Retention with same
employer
2. Repeat Business Customers
3. Employer Penetration Rate
• Calculation/ Methodology
Determination & Selection:
At an IWIB meeting on
September 21, 2017 it was
voted on by the board and the
Illinois pilot programs for
measuring the effectiveness of
serving employers will be…
• Approach 1 and Approach 3.
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25. Primary Indicator # 6 – Retention with Same Employer
Retention with the Same Employer
This approach captures the percentage
of participants who exit and are
employed with the same employer in
the second and fourth quarters after
exit.
These data matches have individual
level data for participants to track which
individuals stayed with the same
employer.
• Calculation/ Methodology:
Denominator –
The cohort of participants that exited
and were employed in the 2nd Quarter
after leaving program.
Numerator –
The sub-population of participants from
the Denominator that are identified as
working with the same employer in 4th
Quarter after exit.
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26. Primary Indicator # 6 – Employer Penetration Rate
Employer Penetration Rate
This approach tracks the percentage of
employers who are using the core program
services out of all employers represented in
an area or State served by the public
workforce system.
States are required to track data elements
E1 – E4 in Attachment 4,TableATEGL 10 – 16
Change 1 – “Effectiveness in Serving
Employers specifications” ofWIOA joint
reporting requirements for employer
penetration rate
• Calculation/ Methodology:
Denominator –
The total number of establishments as
determined by the IDES Quarterly Census of
Employment andWages program data for the
final quarter of the reporting period.
Numerator –
The total number of establishments that
received a service during the reporting period. If
an establishment receives more than one service
during the reporting period per DOL established
CategoryTypes, that establishment should be
counted only once in this calculation for each
service category.
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27. Total Number of
Establishments
Attachment 4TableA
TEGL 10 – 16 Change 1
27
Illinois
Penetration Rate Denominator
Link on IDES Data and Statistics Page
http://www.ides.illinois.gov/LMI/Pages/Qu
arterly_Census_of_Employment_and_Wag
es.aspx
Click on “Illinois atWork”
2nd Quarter 2017
Open file and go to last table – Statewide -

28. DOL Service
Categories
Attachment 4Table B
TEGL 10 – 16 Change 1
28
Illinois
Penetration Rate Numerator
DOL ServiceCategories for the
Numerator Calculations:
1. Employer Information and Support
Services
2. Workforce RecruitmentAssistance
3. Engaged in Strategic
Planning/Economic Development
4. Accessing Untapped Labor Pools
5. Training Services
6. Rapid Response/Business Downsizing
Assistance
7. IncumbentWorkerTraining Services
8. Planning Layoff Response

29. PIRL
OMB Control Number 1205-0521
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Participant Individual Record Layout

30. WIOATitle I
ADULT
Annual Report
WIPS
ETA - 9169
30
Workforce Integrated Performance System

31. WIOATitle I
YOUTH
Annual Report
WIPS
ETA - 9169
31
Workforce Integrated Performance System

32. WIOATitle I
DISLOCATED
WORKER
Annual Report
WIPS
ETA - 9169
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Workforce Integrated Performance System

33. Primary Indicators
of Performance:
Negotiated
Negotiating Performance Goals forWIOA
occurs every two years between the state
and Federal agencies in alignment with the
submission of the WIOA Unified State Plan
and the modification of the State Plan,
respectively.
PY2018/PY2019, negotiated indicators of
performance are:
Title I – 2nd and 4th Quarter After Exit
Employment; Median Earnings;
Credential Attainment
Title II – Measurable Skill Gains
Title III – 2nd and 4th Quarter After Exit
Employment; Median Earnings
Title IV – None. All indicators are
baseline indicators.
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Illinois WIOA Performance PY 2016 & PY2017
Negotiated Level Final
PY 2018
Requested Level
PY 2019
Requested Level
Employment Rate – 2nd Quarter After Exit
Title I – Adults 72.4 76.0 76.0
Title I – Dislocated Worker 78.0 80.5 80.5
Title I – Youth 73.0 73.0 73.0
Title II – Adult Education *Baseline Baseline Baseline
Title III- Wagner – Peyser 55.7 61.0 61.0
Title IV – Vocational Rehabilitation Baseline Baseline Baseline
Employment Rate – 4th Quarter After Exit
Title I – Adults 71.0 73.0 73.0
Title I – Dislocated Worker 75.4 79.0 79.0
Title I – Youth 61.1 62.0 62.0
Title II – Adult Education Baseline Baseline Baseline
Title III- Wagner – Peyser 59.1 60.0 60.0
Title IV – Vocational Rehabilitation Baseline Baseline Baseline
Median Earnings – 2nd Quarter After Exit
Title I – Adults 5,000 5,460 5,460
Title I – Dislocated Worker 6,978 7,327 7,327
Title I – Youth Baseline Baseline Baseline
Title II – Adult Education Baseline Baseline Baseline
Title III- Wagner – Peyser 4,911 5,000 5,000
Title IV – Vocational Rehabilitation Baseline Baseline Baseline
Credential Attainment
Title I – Adults 55.6 63.0 63.0
Title I – Dislocated Worker 60.5 66.0 66.0
Title I – Youth 69.0 67.0 67.0
Title II – Adult Education Baseline Baseline Baseline
Title III- Wagner – Peyser N/A N/A N/A
Title IV – Vocational Rehabilitation Baseline Baseline Baseline
Measurable Skill Gains
Title I – Adults Baseline Baseline Baseline
Title I – Dislocated Worker Baseline Baseline Baseline
Title I – Youth Baseline Baseline Baseline
Title II – Adult Education 41.0/ 42.0 44.0 --
Title III- Wagner – Peyser N/A N/A N/A
Title IV – Vocational Rehabilitation Baseline Baseline Baseline
Effectiveness in Serving Employers
Title I – Adults Baseline Baseline Baseline
Title I – Dislocated Worker Baseline Baseline Baseline
Title I – Youth Baseline Baseline Baseline
Title II – Adult Education Baseline Baseline Baseline
Title III- Wagner – Peyser Baseline Baseline Baseline

34. Primary Indicators
of Performance:
We’re All in itTogether
AllTitles / All Indicators
DOL Requirements
GOAL: Unified
Performance Reporting
WIOA Section 116(b)(2)(A)
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35. QUESTIONS?
Presenter
Patti Schnoor, DCEO
Office of Employment and
Training
WIOATitle I -
Tech/Performance
217-524-4441;
patricia.schnoor@illinois.gov
Thank you!
State Partner Agency Contacts for Performance
• Title II – Jay Brooks, ICCB, 618-942-7460;
Jay.Brooks@illinois.gov
• Title III – Sergio Estrada, IDES, 312-793-6213;
sergio.estrada@illinois.gov
• Title IV – Doug Morton, IDHS, 312-814-1936;
douglas.morton@illinois.gov
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