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Mike Fitzmaurice
CTO, skybow
Professional Development,
Low-Code / Code Development, and
Citizen Development
#MWCP18
Who am I?
• Mike Fitzmaurice
• mikefitz@mikefitz.com or @mikefitz
• 11 years at Microsoft,
10 years at Nintex,
now CTO of skybow
• The original SharePoint evangelist
• 25 years experience with workflow, business productivity, citizen
development
Citizen Development
Low-Code/No-Code Development
Professional Development
Citizen Developer
Citizen Development
What is Citizen Development?
Citizen Soldier
Amateur Soldiers
Temporary Soldiers
Citizen Development
Amateur Development
Temporary Development
Citizen Development
≠
Professional Development
Citizen Development
=
Low-Code/No-Code Development
Citizen Development
⩬
Low-Code/No-Code Development
Citizen Development
≠
Low-Code/No-Code Development
Low-Code/
No-Code
Code
Professional Development
Citizen Development
Citizen Developer should not
automatically mean:
Low-Code/No-Code Developer
Solution Builder
Solution Creator
Hacking
Customization
A threat
Citizen Development is Inevitable
What is my
Job Task?
Can you
approve this
Equipment
Purchase?
I need
this
Expense
Report
approved.
Can you
approve my
Vacation
Request?
I need to
Onboard a
New
Employee.
Please
Review this
Document
ASAP.
Route tasks to
Launch the
New Product
3rd party
vendor needs
a New
Account to
collaborate.
Submit that
Service
Request
Form
remotely.
Who is on
point to finish
the
Campaign
Materials?
How is that
Sales
Proposal
coming
together?
Route tasks to
Launch the
New Product
Here’s some
Social Content
to publish.
What is my
Job Task?
Can you
approve this
Equipment
Purchase?
I need
this
Expense
Report
approved.
Can you
approve my
Vacation
Request?
I need to
Onboard a
New
Employee.
Please
Review this
Document
ASAP.
Route tasks to
Launch the
New Product
3rd party
vendor needs
a New
Account to
collaborate.
Submit that
Service
Request
Form
remotely.
Who is on
point to finish
the
Campaign
Materials?
How is that
Sales
Proposal
coming
together?
Route tasks to
Launch the
New Product
Here’s some
Social Content
to publish.
Handle
returns from
our Retail
Stores.
I need to
simplify
Internal
Procurement.
Streamline
cross-product
Sales and
Marketing lead
processing.
Automate
Loan
Approvals.
What is my
Job Task?
Can you
approve this
Equipment
Purchase?
I need
this
Expense
Report
approved.
Can you
approve my
Vacation
Request?
I need to
Onboard a
New
Employee.
Please
Review this
Document
ASAP.
Route tasks to
Launch the
New Product
3rd party
vendor needs
a New
Account to
collaborate.
Submit that
Service
Request
Form
remotely.
Who is on
point to finish
the
Campaign
Materials?
How is that
Sales
Proposal
coming
together?
Route tasks to
Launch the
New Product
Here’s some
Social Content
to publish.
IT budgets
IT budgets
LOB budgets
Costs. Benefits. Priorities.
Optimizing
Satisficing
Built solutions
Built solutions
Bought solutions
Bought solutions
Rented solutions
Imperfect
Lagom
(falling water model)
(falling water lego)
Lagom
Immediate
This actually increases demand for
citizen development
SharePoint is a good example of this
The data centre is the infrastructure
The data centre is the infrastructure
The Cloud is the new Infrastructure
Servers
Servers
Services
It’s not about only SharePoint
SharePoint consumes services
SharePoint provides services
SharePoint provides a platform
…but for > citizen development
IT’s Role
Don’t fight it.
Own it.
Tools. Rules. Catalogs. Reviews.
In-place
Build → Test → Production
Build = Test = Production
Build == Test == Production
Build === Test === Production
Mini-Dev/Test/Prod
Iterative
Release. Review. Revise. Repeat.
Minimum Viable Product
Minimum Viable Solution
Impermanent
Harvest
Evolve
Intelligible
Do NOT go for elegance
Do NOT go for efficiency
Go for clarity
Go for sharability
Integrative
Coded solutions
Coded solutions
Assembled solutions
(erector set)
Apps
+
APIs
Cloud apps want to be integrated
REST
OAuth
JSON
XML
OData
Swagger
REST
OAuth
JSON
XML
OData
Swagger
REST
OAuth
JSON
XML
OData
OpenAPI
Provide a catalogue
What’s the catch?
More assembly,
less customization
Customization by assembly
Low-code/No-code
Find the right tools
…and avoid the wrong tools
Low-Code/
No-Code
Code
Professional Development
Citizen Development
Sharability
Monitorability
Reusability
Find the right tasks
…and avoid the wrong tasks
Page assembly
List creation
PowerApps/Flow
Azure functions
Power BI
Page customization
Web Part creation
Taxonomies
Amateur development
can be your friend
…if you manage it professionally.
MODERN WORKPLACE CONFERENCE PARIS
DU 16 AU 18 OCTOBRE 2018
#MWCP18
MERCI BEAUCOUP!
THANK YOU! #MWCP18

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