The document outlines guiding principles for effective rapid application development, emphasizing the role of low-code platforms like Intuit Quickbase in increasing speed and efficiency in software delivery. It discusses the need for democratization of IT, enabling citizen developers to create and manage applications independently, and highlights trends in digital transformation and agile methodologies. The content also addresses challenges faced by traditional software delivery methods and the benefits of low-code solutions to streamline processes and enhance innovation.

1. Guiding Principles on Effective
Rapid Application Development
JULY 16, 2015
Hosted By: Featuring:

2. Agenda
• Introductions
• Intuit QuickBase and Rapid Application
Development
• ‘The Low Code Revolution’, from John Rymer
(Principal Analyst, Forrester Research)
• Q&A
TODAY’S AGENDA

3. INTRODUCTIONS
Steven Duque, Moderator
Intuit QuickBase, Product Marketing
John Rymer, Expert Presenter
Forrester Research, Principal Analyst
Rob Hale, Host
Intuit QuickBase, Demand Marketing

4. WHAT IS INTUIT QUICKBASE?
View this Webinar Recording Now

5. HOW QUICKBASE FITS INTO RAPID APPLICATION DEVELOPMENT
4 Trends Shaping Rapid Application Development

6. HOW QUICKBASE FITS INTO RAPID APPLICATION DEVELOPMENT
Digital
Transformation

7. We used to have to walk around and collect signatures, and
things would get lost in translation between different
departments. Now, all the departments can look in one screen
and see exactly what's going on without it getting lost.
RICH BUCKLEY, VP OF OPERATIONS

8. HOW QUICKBASE FITS INTO RAPID APPLICATION DEVELOPMENT
Digital
Transformation
Citizen
Development

9. Speed of development is critical for us. The fact that we don't
have take the changes that we want to make to an application
that we're running through an IT department, that we can let our
employees make those changes themselves, is critical to
maintaining our ability to deliver and deploy products quickly
for customers.
MATT EASTERLIN, COO

10. HOW QUICKBASE FITS INTO RAPID APPLICATION DEVELOPMENT
Digital
Transformation
Citizen
Development
Democratization
of IT

11. What makes a user happy about QuickBase is the fact that they can
manage the applications themselves. We generally have to help them
to do the first version of the application. But then they take ownership
of it.
FRANCOIS TRICOT, CIO

12. HOW QUICKBASE FITS INTO RAPID APPLICATION DEVELOPMENT
Digital
Transformation
Citizen
Development
Democratization
of IT
Innovation by
Integration

13. QuickBase Sync gives us a much
better picture of project profitability.
PAUL LANTERMAN, CREATIVE TECHNICAL SPECIALIST

15. Guiding Principles For The Low-
Code Revolution
John R. Rymer, Vice President, Principal Analyst
July 16th, 2015

16. © 2015 Forrester Research, Inc. Reproduction Prohibited 16
Fast Software Delivery Is Crucial
1980s
1990s
1960s
2010
Data processing -- Batch automation of accounting, back-office
IT -- Database, online systems-of-record and PCs
automate front-office
The Internet -- eBusiness brings external
(Web) access to internal business processes
The Customer -- Mobile & social
empower customers – systems of
engagement win, serve, retain them
RequiredDeliveryTime

17. © 2015 Forrester Research, Inc. Reproduction Prohibited 17
How Software Delivery Is Failing
1980s
1990s
1960s
2010
Data processing -- Batch automation of accounting, back-office
IT -- Database, online systems-of-record and PCs
automate front-office
The Internet -- eBusiness brings external
(Web) access to internal business processes
The Customer -- Mobile & social
empower customers – systems of
engagement win, serve, retain them
RequiredDeliveryTime
• Projects take too long.
• Delivery processes are too inflexible.
• Software change is too expensive & slow.
• Talents are out of date.

18. © 2015 Forrester Research, Inc. Reproduction Prohibited 18
We’re Expanding Our Platform Portfolios
Legacy
• COBOL,
PL/1, etc.
Client/server
• PowerBuilder, old
VB, Oracle Forms
Web
• .NET,
Java
Digital Business
• Mobile platforms
• Server-side Javascript
• Low-code platforms
• Cloud platforms
• Continuous delivery

19. © 2015 Forrester Research, Inc. Reproduction Prohibited 19
› Platforms that enable rapid delivery of business
applications with a minimum of hand-coding, and minimal
upfront investment in setup, training, and deployment.
• Devs use low-code platforms to produce complete business applications
(UX, data, workflow, transactions, reporting).
• Devs use low-code platforms to address a wide range of applications.
• Low-code platforms are an alternative to general-purpose coding
frameworks (e.g. Java and .NET).
Low-Code Platforms Defined
Source: Based on “New Development Platforms Emerge For Customer-Facing Applications,” August 6, 2014

20. © 2015 Forrester Research, Inc. Reproduction Prohibited 20
5 Ways Low-Code Speeds App Delivery
› Visual descriptions much faster than coding
• Declarative tooling, pre-built components and controls
› Easy, immediate, low-cost on-ramp
• On-demand access, low costs, no enterprise sales cycle, no training
› Discover true requirements and real value
• Try out ideas at no or low cost, see the app as you build and modify it
› Generate mobile apps from older apps
• Available responsive design, reusable UX definitions
› Empower developers you can find and afford
• Powerful tooling replaces need for top-tier talent; fast ramp training

21. © 2015 Forrester Research, Inc. Reproduction Prohibited 21
This May Be A Revolution
Health Ministry Patient admin system 3 years
4 months, 1
week
Enterprise Result Code Low-Code
UK Insurance Agent Portal
∞ 10 days to
MVP
Call Center
Operator
Customer-specific app 4 months 3 weeks
Spain Insurance
Web channel & admin
system
2.7 years
(est)
13 weeks

22. © 2015 Forrester Research, Inc. Reproduction Prohibited 22
Low-Code Platforms Also Enable Chaos
› Dozens to hundreds of hard-to-maintain apps
› Dozens to hundreds of point integrations
› Apps that can’t grow along with usage
› One-off, orphaned apps and/or platforms
› More custom code to fill gaps than you planned to
write

23. © 2015 Forrester Research, Inc. Reproduction Prohibited 23
Self-service
Human-mediated
Simple ComplexBusiness Process
Customer
Interaction Mode General-purpose
Web-content
Process
Data/Forms
Start With Objectives For Your Platforms
› Source: “New Development Platforms Emerge For Customer-Facing Applications,” August 6, 2014

24. © 2015 Forrester Research, Inc. Reproduction Prohibited 24
When You’re Established, What’s Next?
Experimentation, initial proof Expansion, optimization
Case
Forms B2C
Process

25. © 2015 Forrester Research, Inc. Reproduction Prohibited 25
Plot Your Product Selection
Application ScenariosNiche General-Purpose
ExpressivenessConstrained Unconstrained
ScalabilityDepartmental Internet-scale
Ramp-up TimeLots Little
Deployment ChoiceLimited Multiple

26. © 2015 Forrester Research, Inc. Reproduction Prohibited 26
Plot Your Product Selection
Application ScenariosNiche General-Purpose
ExpressivenessConstrained Unconstrained
ScalabilityDepartmental Internet-scale
Ramp-up TimeLots Little
Deployment ChoiceLimited Multiple
B2C sites
Agent portal

27. © 2015 Forrester Research, Inc. Reproduction Prohibited 27
Target Roles Using Low-Code
Platforms
Plan Who Will Do The Work
DevOps
Pros
Coders
Rapid
Devs
Apps
Pros
“Citizen
Developers
”
Process
Pros
(both inside and outside of IT)
IT
Pros

28. © 2015 Forrester Research, Inc. Reproduction Prohibited 28
Design Your Governance Policies
› Guidelines for classes of projects.
› Common data, components, integration and who’s
responsible.
› Development framework and practices to achieve
responsiveness and efficiency goals.
› How to empower subject-matter experts.
› Coordination of multiple lifecycle speeds.

29. WHAT IS INTUIT QUICKBASE?

30. QUESTIONS & ANSWERS
Sign up for a QuickBase Demo:
http://quickbase.intuit.com/contact-us
Questions & Answers
(Type questions in the chat or Q&A window)