This document is a resume for Johnetta L. Goodlowe providing her contact information, objective, skills, experience, education, and licenses. She has over 15 years of customer service experience and is a licensed insurance agent in Texas with experience assisting customers select Medicare plans. Her previous roles include working as a licensed insurance agent for Optum Communications and Aegis Communications where she helped customers select Medicare plans and exceeded sales goals. She also worked as an Assistant Manager at Lori's Gifts, where she helped open and close the store and train staff. She has an Associate's Degree in Legal Assisting from City College.

1. 4701 Windsor Drive
Garland, TX 75042
347-685-2988
jgoodlowe@gmail.com
JOHNETTA L. GOODLOWE
OBJECTIVE To succeed in a stimulating and challenging work environment, building
the success of the company while I experience advancement opportunities.
SKILLS & ABILITIES Licensed Insurance Agent • 15 + years of Customer Service experience •
Proficient in Microsoft Office Suite: MS Word, Excel, Outlook, PowerPoint,
and Access • Typing 40 wpm.
EXPERIENCE OPTUM COMMUNICATIONS. RICHARDSON, TX
Licensed Insurance Agent
March 2014 to Present
 Assisting customers 55 and over with selecting Medicare plans to
suit their needs.
 Being knowledgeable in insurance and Medicare laws for the
states of Texas, Washington, California, and Oregon.
 Applying my knowledge in of insurance products and procedures
to exceed monthly sales goals. •
AEGIS COMMUNICATIONS INC. NEW YORK, NY
Licensed Insurance Agent
July 2012 to December 2014
 Assisted customers with selecting the best Medicare plan to suit
their needs.
 Was licensed in all 50 States.
 Was responsible for keeping accurate cross reference files for
monthly enrollments and a Book of Business.
LORI’S GIFTS INC. NEW YORK, NY
Assistant Manager
March 2010 to July 2012
 Opening and Closing of store.
 Assisted manager in training and motivation of staff members
 Prepared and allocated store displays to enhance product sales.
 Daily preparation of tills and bank funds for deposit.
 Ordered and received merchandise for store displays.

2. Page 2
EDUCATION CITY COLLEGE. MIAMI FL 1999
Associates Degree in Legal Assisting.
LICENSES AND
CERTIFICATIONS
Health, Life, and HMO License – Texas 2012 to Present.
Notary Republic – Texas Department of Notary Public Inc. 2014 - 2018