1. Renita Austin
7710 S. Throop, 60620
773-677-8422
austinrenita@gmail.com
OBJECTIVE To obtain a position that fully utilizes my improvement strategy, data analysis,process
management, and supervisory skills.
CORE COMPETENCIES *5S *DMAIC * RCA Techniques (Fishbone, 5 Whys, Kaizen) *DFSS *Analytical Problem
Solving *Training & Performance Assessment *Project Planning & Execution *Directive
Leadership *Data Collection & Analysis *Process Development *Corrective Action
Implementation
EDUCATION & TRAINING
Illinois BIS Naperville, IL
Lean Six Sigma Green Belt – July 2016
MicroTrain Chicago Chicago, IL
Microsoft Excel Certification
Loyola University Chicago Chicago, IL
Center for Executive Education
Fundamentals of Project Management - 2008
Chicago State University Chicago, IL
BA Liberal Arts – Expected Graduation Date - June 2017
PRODUCTION EXPERIENCE
August 2015 to Present
West Liberty Foods Bolingbrook, IL
Continuous Improvement Facilitator
 Coordinate implementation of “hands-on” training to all members of production.
 Develop & create all training material and assist in measurement of training efficiency for each skill
set.
 Support operations team in implementation and creation of continuous improvement projects.
 Coordinate and implement root cause analysis sessions.
 Interface with production project planning issues, data collects, and reporting.
 Partner with other departments to assistdocumentation control
 Conduct production floor discipline, compliance audits.
 Types memos, correspondence, reports and other documents.
 Performs variety of clerical duties such as arranging QA paperwork, production training and
correcting scanningerrors.
 Other duties as assigned.
Accomplishments: Successfully designed and implemented training, assessment, and audit process for
production related PowerTerm transactions which resulted in a less than 1% error rate throughout the
plant. Participated as key team member in HPP improvement projects aimed at reducing waste which
resulted in a sustained .45% reduction. Designed and implemented policy and procedures for
establishing baseline data from newly developed production lines. Designed production orientation
model which is currently pending approval from Operations Manager for submission to Plant Manger
and Operations Director. Participated in several RCA activities including but not limited to data
collection, data analysis, OPL compilation, and corrective action implementation.

2. NOT FOR PROFIT EXPERIENCE 2007-2015
CEDA Chicago, IL
Consulting Program Manager (Contractor) – Workforce Development
 Responsible for all aspects of Urban Weatherization Initiative
 Client Recruitment and Prescreening for Proper Program Placement
 Ensuring Clients Meet Program Prerequisites
 Providing Clients with Employment Assistance
 Supporting Clients with Retaining Employment
 Job Coaching and Job Development
 Vendor Acquisitions and Billing
 Monthly and Quarterly Reporting to Grant Funder
Albany Park Community Center Chicago, IL
Case Manager – Workforce Development
 Assisting Program Director with Overall Program Implementation
 Client Recruitment and Prescreening for Proper Program Placement
 Ensuring Clients Meet Program Prerequisites
 TABE Testing and Other Program Specific Assessments
 Maintaining Individual Client Files
 Facilitating Program Supports Services
 Identifying Individual Barriers to Employment
 Providing Clients with Employment Assistance
 Supporting Clients with Retaining Employment
 Data Entry, Filing, Word Processing
The Woodlawn Organization (T.W.O.) Chicago, IL
Program Coordinator – Workforce Development
 Assisting Program Director with Overall Program Administration
 Soliciting Workforce Development Programming & Funding
 Vendor Acquisitions and Billing
 Maintaining Individual Client Files
 Soliciting Partnerships for Employment Experience Training & Permanent Placement
 Providing Client Support Services for Improved Quality of Life
 Assisting Clients with Life Style Transition
 Instructing Clients on Employment Readiness Skills
 Supervising Intake Coordinator and Clerical Staff
Community Advocate & Organizer
 Supervision of Woodlawn Guardians Volunteer Parent Patrol Program
 Oversight of Youth Ready Chicago Summer Employment Initiative
 Service Learning Coordinator – Hyde Park Academy, Kenwood Academy, & CVCA
 Serving as NCP organizing staff member
 Collaborating with other community stakeholders on strategic planningand development.
 Data Entry, Filing, Word Processing
MARKETING & PUBLIC RELATIONS EXPERIENCE 2006-2012
Danielle Ashley Communications Chicago, IL
Executive Assistant to the President
 Served as marketing strategist for agency’s philanthropic HBCU Calendar
 Securing corporate support and sponsorship funds
 Coordinating street team activity in Charlotte, St. Louis, Indianapolis, and Birmingham markets.
 Implemented grassroots promotions and public relations campaigns
 Assisted in compiling presentations for response to RFPs

3. Nike Brand Marketing – Special Events Independent Contractor
Chicago Football Classic – Lead Events Coordinator
Standard 23 – Special Events Independent Contractor
Clear Channel Communications Chicago – Promotions Independent Contractor
YOUTH SERVICES & EDCUATION SUPPORT EXPERIENCE 2000-2006
Chicago Public Schools - Beethoven School Chicago, IL
Child Welfare Attendant
 Provided instructional assistanceto special education students whose IEPs call for one on one aid.
Boys & Girls Club of Chicago (Part Time) Chicago, IL
Instructor
 Instructed character development and leadership programs
 Oversight of mentoring program and activities
 Provided administrative support to club manager and program director
 Maintained membership files and attendance data
Illinois State Board of Education Chicago, IL
Floater (Private Secretary)
 Provided executive level administrative support across the agency in various divisions, primarily
ROE Services and Chicago Office Administration.
Private Secretary III – Superintendent’s Advisory Office
 Acted as the personal assistantto the Special Advisor to the State Superintendent
 Provided extensive research on local, statewide, and national education policy/leadership
 Responding to customer inquiries regarding NCLB implementation and standards
PART TIME/TEMPORARY EXPERIENCE 2000-2013
U.S. Postal Service Buffalo Grove & Forest Park, IL
PSE Custodian & Casual Mail handler
 Covering all areas of building and grounds maintenance, cleanliness,and logistics.
 Ensuring timely dispatch of first class, standard, and priority mail letters and packages
by supporting various operational areas throughout the postal facility.
JP Morgan Chase & Co. (Part Time) Chicago, IL
Remittance Processing Clerk
 Processed corporate lock box payments through mail sorting/opening and alpha/numeric data
entry.
BMO/Harris Bank (Part Time) Chicago, IL
Remittance Processing Clerk
Processed corporate lock box payments through mail sorting/opening and alpha/numeric data entry.