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Port Orchard Group Health – Judy Larsen’s Job Description
o Check Daily Sick Call and process notifications for Nurses & Providers &
PAR’s per protocol
o Produce Plan Of the Day each morning:
 Update the sick call info as needed
 Inbox coverage-per Coverage Partner guidelines
 Enter Doc of the Day
 List Staffing levels, Flow manager and department coverage
 Record Call Management numbers
 Look up and note FP & Peds/ASEM and Footcare Access amounts
o Calendar/Meeting/Schedule coordination for the MCM and MCC
 Coordinate staffing meetings (group as well as individual)
 Coordinate Individual Reviews with Providers & MCC
 Schedule Provider meetings and Training s as requested by MCC
(send outlook invites to attendees and template blocking info to
PAR’s)
 Maintain calendars for MCM & MCC
 Ad Hoc Support
o Medical Staff Support - staffing and scheduling for 26 NURSING staff &
14 PROVIDERS (Family Practice, Pediatrics, ASEM)
 Maintaining NURSING SCHEDULE spreadsheet on the network
drive adjusting for clinic staffing needs
 Maintaining PROVIDERS SCHEDULE spreadsheet on the network
drive and notifying the schedulers for template changes
 Vacation By Seniority Calendar process per Union guidelines
• for 26 NURSING staff (two different contracts)
 Request Nursing Replacements as appropriate
 Enter Peronal Action Notices as needed (for job changes)
 Approving and processing Leave Requests for 26 NURSING staff
• Update Spreadsheet schedule on the network drive
• Place copy of Leave Request in appropriate Vacation Folder
 Maintaining personnel files for Nursing staff
 Monitor credentialing and training requirements and completion
 Provider and Nursing orientations, ongoing training
• Outlook help
• Excel help
• Telephone function help
• Computer navigation for Group Health programs
o PRESS GANEY – point person
 Set up users and passwords
 Train as needed
 Print reports as requested
 Attend training classes and events
o KRONOS – GHP PROVIDERS14 staff, GHC 32 NURSES*
 GHP Vac, CME requests, process reimbursements etc…
 GHC-Enter vacation hours, CME, Holiday, transfer codes etc…
 Communicate with other timekeepers for out of clinic staff
timecards*
o SKILLS MATRIX and ONBOARDING
 Clinicians Skills matrix and credential monitoring and notifications
 Panel Transfer and/or merge letters when needed
o Business Office Staff Support – 7 Bus Ops staff
 Schedule P&D’s with MCM
 Kronos timecards
 Vacation & time off request process
 DAR report
 KIOSK usage data
o CME Videoconference management
 Print and put out Sign-in sheet
 Order/pick up lunch
 Clean up and fax Sign-in sheet
o CONCUR- reconcile credit card for expenses of the Videoconference
o Safety Coordinator (meetings, fire & earthquake drills, SAFETY LOG)
o Coordinate community events
 Bike Safety Fair in Port Orchard
 Puget Sound Blood Drive
 Walk and Talk
 Local Marathons and running events (Rock n roll, Jingle Bell)
 Food Drive for South Kitsap Helpline
 Sponsor a local family for Christmas
 Giving Tree for Christmas – South Kitsap Helpline
 Port Orchard Chamber of Commerce
o Facility management (eg facility work orders, project tracking, etc.)
 Family Practice, Pediatrics, Eye Care, Pharmacy, Radiology, Lab,
ASEM, PT/OT/Speech, Ortho, Cardiology, Oncology, Women’s
Health, Midwifery, Material Management, Environmental Services,
Volunteers
o IT REQUESTS & Troubleshoot all ISD problems and enter work orders
 Family Practice, Pediatrics, Eye Care, Pharmacy, Radiology, Lab,
ASEM, PT/OT/Speech, Ortho, Cardiology, Oncology, Women’s
Health, Midwifery
o Sub-Contractors and Delivery - point of contact (CBRE, Sprague, WM,
Earthworks, Prime Electric, GLY, etc…)
o HARRISON HOSPITAL – Epic Care Everywhere Administrator
 Set up user ids and passwords
 Site Administrator
o Olympic College Student shadowing schedule coordination
 Collaborate with the scheduler at Olympic College to make sure we
have a provider in peds the dates that are needed for students
 Collect HIPPA student forms
 Print and post in Peds the Student Schedule
 When a peds provider puts in for a day off I notify Olympic College
if it is a Student shadowing day
o Volunteers
 scheduling meetings and conference rooms
 Printing price lists, flyers and meeting agendas, etc..
 Monthly Deposits
o Coordinate Seminars for several departments e.g.:
 Your Life Your Choices
 Skin Concerns for Senior
 Aging Eyes
 Painful Joints
 Dementia
 Bereavement
o Maintain office supplies, provider supplies and documents as needed
 Pink Blood Pressure forms, Yellow ACL forms, Green follow-up
 Provider profiles, lab coats, rubber stamps, exam room documents
 Flu Clinic labels as needed
o Manage and update documents/info on our PRT Network Drive
o Conference room coordination
o Walk-in Patient complaints and issues and information
o Updating the public bulletin boards
o Updating the Union / WA legal document bulletin board
• Data Entry – Update, Print, Post & handout as required
o Press Ganey – tiles and provide training if needed
o Face to Face provider report
o Cascade Dashboard and Hyperion reports monthly or as requested
o MCR
o PCER/MCR (reformat & email also)
o Panel Management Tier 2, Panel Management Tracking Sheet-weekly
o Overall Performance document
o Call Management Tier 2-daily
o Chronic Opioid Therapy Measures
o Access Measures Weekly
o Access Measures Monthly
o Staffing Measures-monthly
o Fracture list-monthly
o AP Data loads-daily
o Access-daily
o Backlog-daily
o Tier 1 Provider F2F Visits-daily
o Panel Open closed Report-monthly
o Continuity Report
o PC HEDIS NNAT
o PC Hypertension Burn down

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2015 job description

  • 1. Port Orchard Group Health – Judy Larsen’s Job Description o Check Daily Sick Call and process notifications for Nurses & Providers & PAR’s per protocol o Produce Plan Of the Day each morning:  Update the sick call info as needed  Inbox coverage-per Coverage Partner guidelines  Enter Doc of the Day  List Staffing levels, Flow manager and department coverage  Record Call Management numbers  Look up and note FP & Peds/ASEM and Footcare Access amounts o Calendar/Meeting/Schedule coordination for the MCM and MCC  Coordinate staffing meetings (group as well as individual)  Coordinate Individual Reviews with Providers & MCC  Schedule Provider meetings and Training s as requested by MCC (send outlook invites to attendees and template blocking info to PAR’s)  Maintain calendars for MCM & MCC  Ad Hoc Support o Medical Staff Support - staffing and scheduling for 26 NURSING staff & 14 PROVIDERS (Family Practice, Pediatrics, ASEM)  Maintaining NURSING SCHEDULE spreadsheet on the network drive adjusting for clinic staffing needs  Maintaining PROVIDERS SCHEDULE spreadsheet on the network drive and notifying the schedulers for template changes  Vacation By Seniority Calendar process per Union guidelines • for 26 NURSING staff (two different contracts)  Request Nursing Replacements as appropriate  Enter Peronal Action Notices as needed (for job changes)  Approving and processing Leave Requests for 26 NURSING staff • Update Spreadsheet schedule on the network drive • Place copy of Leave Request in appropriate Vacation Folder  Maintaining personnel files for Nursing staff  Monitor credentialing and training requirements and completion  Provider and Nursing orientations, ongoing training • Outlook help • Excel help • Telephone function help • Computer navigation for Group Health programs o PRESS GANEY – point person  Set up users and passwords  Train as needed  Print reports as requested  Attend training classes and events o KRONOS – GHP PROVIDERS14 staff, GHC 32 NURSES*  GHP Vac, CME requests, process reimbursements etc…
  • 2.  GHC-Enter vacation hours, CME, Holiday, transfer codes etc…  Communicate with other timekeepers for out of clinic staff timecards* o SKILLS MATRIX and ONBOARDING  Clinicians Skills matrix and credential monitoring and notifications  Panel Transfer and/or merge letters when needed o Business Office Staff Support – 7 Bus Ops staff  Schedule P&D’s with MCM  Kronos timecards  Vacation & time off request process  DAR report  KIOSK usage data o CME Videoconference management  Print and put out Sign-in sheet  Order/pick up lunch  Clean up and fax Sign-in sheet o CONCUR- reconcile credit card for expenses of the Videoconference o Safety Coordinator (meetings, fire & earthquake drills, SAFETY LOG) o Coordinate community events  Bike Safety Fair in Port Orchard  Puget Sound Blood Drive  Walk and Talk  Local Marathons and running events (Rock n roll, Jingle Bell)  Food Drive for South Kitsap Helpline  Sponsor a local family for Christmas  Giving Tree for Christmas – South Kitsap Helpline  Port Orchard Chamber of Commerce o Facility management (eg facility work orders, project tracking, etc.)  Family Practice, Pediatrics, Eye Care, Pharmacy, Radiology, Lab, ASEM, PT/OT/Speech, Ortho, Cardiology, Oncology, Women’s Health, Midwifery, Material Management, Environmental Services, Volunteers o IT REQUESTS & Troubleshoot all ISD problems and enter work orders  Family Practice, Pediatrics, Eye Care, Pharmacy, Radiology, Lab, ASEM, PT/OT/Speech, Ortho, Cardiology, Oncology, Women’s Health, Midwifery o Sub-Contractors and Delivery - point of contact (CBRE, Sprague, WM, Earthworks, Prime Electric, GLY, etc…) o HARRISON HOSPITAL – Epic Care Everywhere Administrator  Set up user ids and passwords  Site Administrator o Olympic College Student shadowing schedule coordination  Collaborate with the scheduler at Olympic College to make sure we have a provider in peds the dates that are needed for students  Collect HIPPA student forms  Print and post in Peds the Student Schedule
  • 3.  When a peds provider puts in for a day off I notify Olympic College if it is a Student shadowing day o Volunteers  scheduling meetings and conference rooms  Printing price lists, flyers and meeting agendas, etc..  Monthly Deposits o Coordinate Seminars for several departments e.g.:  Your Life Your Choices  Skin Concerns for Senior  Aging Eyes  Painful Joints  Dementia  Bereavement o Maintain office supplies, provider supplies and documents as needed  Pink Blood Pressure forms, Yellow ACL forms, Green follow-up  Provider profiles, lab coats, rubber stamps, exam room documents  Flu Clinic labels as needed o Manage and update documents/info on our PRT Network Drive o Conference room coordination o Walk-in Patient complaints and issues and information o Updating the public bulletin boards o Updating the Union / WA legal document bulletin board • Data Entry – Update, Print, Post & handout as required o Press Ganey – tiles and provide training if needed o Face to Face provider report o Cascade Dashboard and Hyperion reports monthly or as requested o MCR o PCER/MCR (reformat & email also) o Panel Management Tier 2, Panel Management Tracking Sheet-weekly o Overall Performance document o Call Management Tier 2-daily o Chronic Opioid Therapy Measures o Access Measures Weekly o Access Measures Monthly o Staffing Measures-monthly o Fracture list-monthly o AP Data loads-daily o Access-daily o Backlog-daily o Tier 1 Provider F2F Visits-daily o Panel Open closed Report-monthly
  • 4. o Continuity Report o PC HEDIS NNAT o PC Hypertension Burn down