In 2015, 95% of workers plan to utilize business communication tools, with a strong preference for flexible hours and remote working. The majority prioritize digital communication solutions over in-person meetings, with 93% affirming the impact of communications on tasks. An online survey of 508 upper management decision-makers revealed insights into the preferences and reliance on various communication methods, highlighting a desire for improved internal communication tools.

1. Business Communications
are “Always On” in 2015
2015
95% Of workers plan to use business communication
tools, over in-person meetings
Better communication tools
Flexible hours
Remote working
More time off
Major motivators
in 2015
Predicted use of
business tools in 2015
Email
Mobile
Deskphone
Text messaging
Face-to-face
Web meetings
97%
Believe communications
impact tasks daily
Glad I
reached
you!
93%
Of workers prioritize
new solutions over
in-person meetings
82%
Prefer receiving
voicemails as
text messages
85%
Rely on more than one device
for a majority of work
44%
Want wider
adoption of internal
communications tools
37%
Think Skype isn’t optimum
for business
17%
48%
20%
10%
8%
8%
5%
26%
32%
21%
Hi. Call me
back at 2.
About the Survey
The online survey was conducted in late November within the United States by uSamp Research on behalf of RingCentral. It was
completed by full-time upper management decision makers from 508 businesses of all sizes. This online survey is not based on a
probability sample and therefore no estimate of theoretical sampling can be calculated."
www.ringcentral.com