The document discusses various IT deployment scenarios and challenges faced by several professionals, including Bernard, Bob, Alice, and Ted, emphasizing their achievements and gaps in their current strategies. It highlights the significance of cloud services, orchestration layers, and the transition to IT-as-a-Service. Additionally, it outlines Dimension Data's innovations, partnerships, and future products in cloud unified communications.

1. Where will you run your IT today?
Bernard Paques, Cloud Solution Architect for Europe

2. Where will you run your IT today?
Head quarter (private resources)
and primary market (public resources)
Industrial deployment
of connected products
Home
Business partners
and software developers
Your digital brand
at world-class events
Emerging
digital markets
2

3. Where will Bob run IT today?
Behind the firewall
His achievements:
•
•
•
Built corporate network to
connect all company sites
Deployed Vblocks at
various DC
60% virtualisation rate
Infinite resources
New challenges:
•
•
How to deploy pools of
resources outside the
enterprise?
How to integrate cloud
infrastructure into company
products?
His expertise:
Where are the gaps?
•
•
•
•
•
CCIE switching
EMC Proven Professional
VMware expertise
Fortinet FCNSP
•
•
Misalignment of internal and
external resources
Integration of selected
technology vendors
IT security
3

4. Where will Alice run IT today?
Buy and operate
Her achievements:
•
•
•
International RFPs
Bought Cisco, EMC and
NetApp hardware
Bought Microsoft, SAP,
Oracle and VMware
licences for software
Her expertise:
•
•
•
•
Business cases
Cisco Capital
ITIL certified
Services contracts
Acquire and consume
New challenges:
•
•
•
How to become internal
cloud service provider?
How to buy from multiple
cloud service providers?
How to regulate cloud
adoption in the company?
Where are the gaps?
•
•
•
Unclear cloud strategy from
company executives
Diversity of cloud offerings
on the market
No reward for flexibility
gains
4

5. Where will Ted run IT today?
Mobile applications
Information systems
New challenges:
His achievements:
•
•
Popular apps released to
App Store and to Play Store
Leveraging various API
provided by cloud providers
•
•
•
His expertise:
•
•
•
•
Objective-C
Java
Javascript, HTML & CSS
Linux-based services
How to leverage existing
internal servers?
How to manage
configurations across
several cloud providers?
How to comply with
PCI-DSS and other
requirements?
Where are the gaps?
•
•
Variable levels of
performance and security
Hardware integration
requires time
5

6. Where will they run IT today?
Cloud
One portal and API to orchestrate
all your cloud services
at Dimension Data, world-wide
Use portal for
server setup
Integrate API
in corporate
web portal
Use API,
for DevOps
10 global data centers to deploy
your international infrastructure,
connected to your existing environment
Enables D.C.
consolidation
From CAPEX
to OPEX
Apps global
deployment
Addition of dedicated or shared
pools of resources, connected to the rest,
almost anywhere on Earth
Flexible pod
delivery
Reduced
Time-toMarket
The API rules
them all
Industrial-class service design and
technical architecture; global contract,
local delivery and support (14 languages)
Specificities
via managed
hosting
Global billing
Scalable
management
6

7. Our customers build global platforms of service
7

8. CloudControl is our differentiating orchestration layer
Streamlined experience:
portal or API self-service for
public and private resources
IT-as-a-Service: your library
of virtual templates, built by
cloning existing servers
Dynamic sizing: 1-16 CPU,
1-128GB RAM, up to 2.5TB
local disk
Infrastructure automation:
including networks, security
and load-balancers
Consumption control:
activity and usage
reporting, role-based user
controls
8

9. Your virtual private data centers, in the cloud
Compute-as-a-Service
Web / VLAN A
App / VLAN B
DB / VLAN C
Public (NAT’ed) IP Space
Public Traffic filtered at Firewall
Load Balancing
Private IP Space
Traffic filtered at VLAN B Firewall
Multi-cast turned on for
application clustering
Private IP Space
Specific server to server traffic
is filtered at VLAN C Firewall
VPN
Gateway
Private routing across networks
Public users
Administrators
9

10. Leveraging respected technology providers
Internet
Compute-as-a-Service
Border Router
VPN
Concentrator
Core Switching
Cloud Networks
Web UI and
Cloud API
Configurable:
VLANs, Firewall,
Load Balancing,
Multicast, NAT
Reporting and
Configuration
Database
Persistent Storage
Cloud Servers
Images and data
Configurable
CPU, RAM and Storage
10

11. Cloud roadmap highlights in Europe
aligning Compute-as-a-Service to enterprise requirements
Capability
2013
Q1 2014
2014
Amsterdam
Public CaaS
Tiered storage to
CaaS
London
Public CaaS
Cloud Backup
Federated to other
CaaS
New OS images
Cloud Services
for Microsoft
WAN optimization
CloudControl
orchestration
Anti-affinity rule
Managed Cloud
Platform (MCP)
Jersey Telecom
Provider CaaS
Sydney & Tokyo
Public CaaS
MPLS
integration
Customer VPN
integration
Melbourne
Public CaaS
11

12. Towards Unified Communications in the cloud
Dimension Data has a very strong pedigree in Cisco Unified Communications
•
3 million Cisco endpoints sold in the last 12 years
•
250,000 Cisco endpoints under management across 6 continents
•
Cisco’s largest Visual Communications partner in the world
•
Leader in the Gartner Magic Quadrant for Communications Outsourcing and Professional
Services 2011 – 2013 (3rd consecutive year)
Watch out for product announcements over coming months!
•
Dimension Data is committed to collaborating closely with Cisco to bring great Cloud UC
products to market!
•
We are now a HCS Partner, with HCS FastStart coming later this quarter
•
Our product vision is to build products that put the client at the centre of everything we do
•
We are building a portfolio of Cloud UC products for Cisco that are flexible, extensible and
customisable, to meet the varied needs of our valued enterprise clients
12

13. Let us know where you would like to run your IT
Andy Lancaster
Eric Hausman
andy.lancaster@dimensiondata.com
+44 7825 022614
eric.hausman@dimensiondata.com
+352 621 491 807
Andre Kiehne
Stéphane Munster
andre.kiehne@dimensiondata.com
+49 174 3299145
stephane.munster@dimensiondata.com
+32 475 82 70 94
Vincent Steenhuis
Rafael Amoros
vincent.steenhuis@dimensiondata.com
+31 6 52 51 68 75
rafael.amoros@dimensiondata.com
+34 699 092 382
Nicolas Renaud
Marco Fasano
nicolas.renaud@dimensiondata.com
+33 6 74 44 78 79
marco.fasano@dimensiondata.com
+41 79 632 37 21
Enrico Brunero
Zbyszek Lugsch
enrico.brunero@dimensiondata.com
+39 348 8843163
zbyszek.lugsch@dimensiondata.com
+420 602 743 748
13

14. Where will you run your IT today?
bernard.paques@dimensiondata.com
+352 691 496 401
@bernard357