The document outlines the limitations of Microsoft Office 365's data protection features and emphasizes the importance of backing up SaaS data. It introduces NetApp's SaaS backup service, designed to offer comprehensive data protection for Office 365 applications, including flexible storage options and compliance with GDPR. Key benefits include enhanced control over sensitive data and simplified administration, which support business continuity.

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I tuoi dati SaaS
sono al sicuro?
Il Webinar inizia
alle ore 11:00
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I tuoi dati
SaaS sono
al sicuro?
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GIULIANO COPPARONI
Solution Engineer
NetApp
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4
Data Protection Responsibility
and Data Loss Examples
The Need for Protecting
Microsoft O365 Data

5. Your Data: Yours to Protect
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Customer ResponsibilityData Protection
Data
integrity
Application
failure
Disaster
recovery
Hardware
failure
“It’s your data. You own your data and retain all rights,
title, and interest in the data you store with Office 365.”
Source: https://products.office.com/en-in/business/office-365-online-data-
portability
“Microsoft Office 365’s integrated backup functions do not
always enable data recovery in situations that users encounter.
In fact, the Office 365 SLA does not address data recovery.”
Source: https://www.gartner.com/doc/3839166/use-thirdparty-solutions-backup-data
"Back up your SaaS data—because many SaaS providers don't."
Source: Forrester Research, “Back Up Your SaaS Data—Because Many SaaS
Providers Don’t,” Naveen Chhabra, Dec. 19, 2016

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© 2019 NetApp.. All rights reserved. No portions of this presentation may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp and the NetApp
logo are registered trademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders.
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Sondaggio
State adottando o state
pensando di adottare
Software as a Service
come Office 365?

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7
Data Protection Methods Provided by
Microsoft Office 365
Will Microsoft Protect My Data –
Know the Limitations

8. Backup Options
Exchange Online, SharePoint Online and OneDrive for Business
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▪ Exchange mailbox data is replicated
▪ Archive Mailbox
▪ Single-item recovery: Maximum Configuration
retention is 30 days
▪ Deleted items are kept for 14 days
▪ Litigation hold
▪ Recycle bin – Retained for 93 days
▪ Version control
▪ File Restore in OneDrive
▪ Preservation policies
▪ Site-level recovery through a Microsoft support ticket

9. Inadequate Data Protection
Administrators can
delete content
End users can
permanently
delete data
Deleted items might
not be recoverable
Ransomware can
affect data
Items in the
recoverable items
folder or recycle bin
can be deleted
Recovering
corrupted files can
take a long time
Recovering items in
Litigation Hold is
time consuming
© 2019 NetApp, Inc. All rights reserved. Limited Use Only9

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10
What is SaaS Backup?
Introducing NetApp SaaS
Backup Service

11. NetApp SaaS Backup
Storage provided through SaaS Backup
Bring your own storage
Backup
Restore
▪ Subscription that is based on the number of users that are protected
▪ Subscription licenses for one, two, or three years
SaaS Backup
Perform backup and restore of SaaS Applications
On-Premises
© 2019 NetApp, Inc. All rights reserved. Limited Use Only11

12. ▪ Office 365 Enterprise E3
▪ No. of users – 17,750
▪ Contract Term – 3-Years
▪ Contract value – $10.54 M
▪ Applicable discounts
Data Protection Spend Compared to the O365 Service
▪ SaaS Backup for Office 365
▪ No. of protected users – 17,750
▪ Contract Term – 3-Years
▪ Contract value – $850 K
▪ List Price
Example
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▪ SaaS Backup cost is (8%) of the Office 365 cost
Data protection
spend inline with
industry standard

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13
What’s new & What’s coming in SaaS
Backup?
NetApp SaaS Backup Service

14. ▪ Flexible and Long term Retention
▪ 1, 3, 5, 7, 10 Years & Unlimited
▪ Compliance: Support for GDPR
▪ O365 Solution Completeness
▪ Shared Mailbox
▪ Security Groups
▪ Teams
What’s New in SaaS Backup?
© 2019 NetApp, Inc. All rights reserved. Limited Use Only14

15. Data Retention Policies
SaaS Backup Provided Storage & BYOS for O365
Backup Policy Backup Frequency
*Data Retention Period
Storage provided
through SaaS Backup
for Office 365
Bring your
own storage
Minimum Maximum
Tier 1 Once every 12 hours 1 year Unlimited Unlimited
Tier 2 Once every 18 hours 1 year Unlimited Unlimited
Tier 3 Once every 24 hours 1 year Unlimited Unlimited
* Flexibility of retention - at global level, per user and so on, which makes it different
© 2019 NetApp, Inc. All rights reserved. Limited Use Only15

16. Compliance with General Data Protection Regulation (GDPR)
▪ What’s GDPR?
Data protection law that regulates data protection rules for all companies in the EU
countries since May 2018
▪ NetApp® SaaS Backup service is designed with an understanding of GDPR
compliance requirements.
▪ SaaS Backup achieves GDPR compliance by providing the following features:
▪ Data protection by design and by default
▪ Privacy by design
▪ Right to erasure (“right to be forgotten”)
▪ Data portability
▪ Geo-controlled cloud data
▪ Sensitive data processing
▪ Data retention
▪ Role-based access control
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What really matters to you?
SaaS Backup Service

18. What really matters
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Flexible Storage
Options
Solution completeness
(EXO, SPO, OD4B, Groups,
Teams, Planner)
As-as-Service
/Subscription
User grouping
(Configurable retention
policy)
Extensibility (REST
API, Cmdlets)
Global search
(across and within Apps)

19. Combining Microsoft Office 365 + NetApp SaaS Backup
Significantly reduce your Data Loss Risk
Data Exposure Office 365
Office 365
+
SaaS Backup
Back up entire mailbox or SharePoint, Groups, and OneDrive for Business files
Restore entire mailbox or SharePoint, Groups, and OneDrive for Business files
Recover data as it was and where it was
Restore individual emails, calendar, files, sites, subsites, lists, and
library with permissions after it is past the retention period
Single-click restore of Exchange, SharePoint, Groups, and OneDrive
for Business files
© 2019 NetApp, Inc. All rights reserved. Limited Use Only19

20. Benefits
NetApp SaaS Backup for Microsoft Office 365
Retains control of
sensitive data
Provides Choice
and Control
Enables business
continuity
Simplifies
administration
© 2019 NetApp, Inc. All rights reserved. Limited Use Only20

21. #
© 2019 NetApp.. All rights reserved. No portions of this presentation may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp and the NetApp
logo are registered trademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders.
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Sondaggio
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vostra realtà?

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23. #
Grazie!!
giuliano.copparoni@netapp.com
Seguici su Twitter
@NetApp_Italia
© 2019 NetApp.. All rights reserved. No portions of this presentation may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp and the NetApp
logo are registered trademarks of NetApp, Inc. in the United States and/or other countries. All other brands or products are trademarks or registered trademarks of their respective holders.
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La Prossima Puntata
Semplifica e
automatizza la
gestione dei tuoi
container
© 2019 NetApp.. All rights reserved. No portions of this presentation may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp and the NetApp
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Febbraio
2019
ore 11:00