Executive Overview Ask any supply chain leader, “Is the management of supply chain talent important?” and you will get an overwhelming “Yes!” as a response. Yet, only 14% of companies rate themselves as doing better than their peer group when it comes to managing supply chain talent. Surprisingly, 43% of the survey respondents believe that they perform worse on the management of supply chain talent than their peers. The ratio is 3:1. Why the gap? There are many drivers, but the primary reasons are three: management support, recruitment, and staff development. The open-ended responses from the survey are shown in Figure 2.

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Supply Chain Talent Study
Summary Charts
June-August 2014

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Agenda
 Study Overview
 Talent Status & Issues
 Talent Solutions
 Talent Recruitment & Training

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Study Overview

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Most Companies Are Manufacturers;
Companies Have an Average of 14K Employees

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Half of Respondents Work in a Process Industry

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Respondents Are Primarily in a Supply Chain Role,
Have 14 Years in Supply Chain on Average
and 43% Are Director or Above

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Respondents Are Primarily Based in the US or Canada

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Most Have a Supply Chain Organization,
for 12 Years on Average

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President or COO Is Most Common Supply Chain Leader

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Most Common Definition of Supply Chain
Excellence Is “Right Product, Right Place,
Right Time at the Right Cost”

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Agenda
 Study Overview
 Talent Status & Issues
 Talent Solutions
 Talent Recruitment & Training

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46% Consider Supply Chain Talent to Be
One of Their Top 3 Elements of Business Pain

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Two in Five Report Their Company Is Worse Than Its
Peers at Managing Supply Chain Talent

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Companies Performing Worse Than Peers Due to a
Lack of Support, Poor Staff Development
and Poor Recruiting

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Open-Ended Responses to Why Performing Better
Than Peers on Supply Chain Talent

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Reluctance to Embrace New Ways
Is Top Supply Chain Talent Issue Today

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Top Talent Issues Expected in 5 Years Include
Lack of Career Path, Changing Skill Needs,
and Lack of Executive Understanding

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Talent Improvements Expected in Embracing New Ways,
Attracting Right People, Having Key Skills

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New Challenges to Watch for Include Retirement of
Key People, Turnover, Lack of College Skills, Finding Talent
in Emerging Countries & Talent Being Pulled Away

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For Supply Chain Positions, Respondents Report
Averages of 15% Turnover, 13% Open Positions
and Positions Open 4.5 Months on Average

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Over Half Report That Middle Management
Has Greatest Shortage of Supply Chain Talent

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The Easiest Supply Chain Positions to Fill:
Customer Service and Transportation

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Team Work and Oral Communication Are Among Both
Most Important and Top Performing

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Greatest Gap in Entry-Level Skills vs. Importance:
Analytical, Written, and Creative Thinking

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Greatest Opportunity for Entry-level Skills:
Analytical, Written, Oral, Creative Thinking & Relationships

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Agenda
 Study Overview
 Talent Status & Issues
 Talent Solutions
 Talent Recruitment & Training

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Competitive Salary, Promoting from Within, and Corporate
Image Are Among the Most Important and Best Performing
Talent Solutions

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Training and Salary Are the
Primary Gaps in Talent Solutions

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Greatest Opportunity to Improve Talent Solutions
Lies in Training New and Existing Employees

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Ideas for Attracting and Retaining Talent Include
Supply Chain Support, Work Value, and Development

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Agenda
 Study Overview
 Talent Status & Issues
 Talent Solutions
 Talent Recruitment & Training

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Nearly One-Third Report Having a Supply Chain
Human Resources Department

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Two-In-Five Report That Middle-Management
Supply Chain Positions Are Filled from Within

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Personal Referrals Are the Most Common Source and
Among Best Performing for Hiring Middle-Management

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Best Sources for Middle-Management Include
Outsourced Recruiters and Personal Referrals

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86% Offer Employee Training, but
Only 9% Increased Their Training Budget in 2014

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Training Budgets Increase Primarily Due to
Changing Needs, Decrease Due to Lower Revenue

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66% Have Cross-Functional Training,
but Only 23% Have Planned Training Program

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Procurement Is Among Cross-Training
That Is Both Most Needed and Most Offered

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Greatest Gaps in Cross-Training Are Reported in
Strategy and Sales

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Greatest Cross-Training Opportunities Lie in
Sales and Strategy

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Primary Benefits to Hiring In-Country Include
Operations, Cultural Knowledge and Language Skills