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Supply Chain Talent: The
Missing Link for Process
Excellence?
Supply Chain Insights LLC Copyright © 2017, p. 2
What I Used to Believe
Supply Chain Insights LLC Copyright © 2017, p. 3
What I Found: Only 12% Of Companies Are Driving
Improvement and Performance Better Than Their Peer Group
at the Intersection of Operating Margin and Inventory Turns,
Supply Chain Insights LLC Copyright © 2017, p. 4
The Supply Chain Is a Complex System with Increasing
Complexity
Supply Chain Insights LLC Copyright © 2017, p. 5
The Dance with the Long Tail
Increase in
Demand
Latency
Supply Chain Insights LLC Copyright © 2016, p. 6
2006
2016
2006
2016
3
4
5
6
0.00 0.02 0.04 0.06 0.08 0.10 0.12 0.14 0.16 0.18 0.20 0.22 0.24 0.26 0.28
InventoryTurns
Operating Margin
Corning Omron
Best Scenario
OMRNY
0.06, 4.72
GLW
0.18, 4.41
Average (Operating Margin, Inventory Turns)
Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2016 from YCharts
Glass Manufacturing. Operating Margin vs.
Inventory Turns (2006 – 2016)
Supply Chain Insights LLC Copyright © 2016, p. 7
2006
2016
2006
2016
4
5
6
7
8
9
0.00 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09 0.10 0.11 0.12 0.13 0.14
InventoryTurns
Operating Margin
DOW BASF
Best Scenario
BASFY
0.11, 5.50
DOW
0.07, 6.27
Average (Operating Margin, Inventory Turns)
Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2016 from YCharts
Chemical Industry. Operating Margin vs.
Inventory Turns (2006 – 2016)
Supply Chain Insights LLC Copyright © 2017, p. 8
Productivity From the Third Industrial Revolution Stopped in
2004
Supply Chain Insights LLC Copyright © 2017, p. 9
Supply Chain Excellence: What Makes a Difference?
Supply Chain Insights LLC Copyright © 2017, p. 10
ERP Implementations Are The Easy Part. Process
Improvement Is Harder.
Supply Chain Insights LLC Copyright © 2017, p. 11
A Closer Look at Effectiveness
Supply Chain Insights LLC Copyright © 2017, p. 12
What Drives Value?
Supply Chain Insights LLC Copyright © 2017, p. 13
Supply Chain Insights LLC Copyright © 2017, p. 14
Business pain
Supply Chain Insights LLC Copyright © 2017, p. 16
Organizational Design
Supply Chain Insights LLC Copyright © 2017, p. 17
Supply Chain Insights LLC Copyright © 2017, p. 18
CostVolumeGrowth
CEO
Chief
Customer
Officer
Chief
Marketing
Officer
Sales
Account
Teams
COO
VP of Supply
Chain
Customer
Service
Procurement Logistics
CFO
CIO
VP of
Manufacturing
Quality
The Typical Organization Is Not Aligned
Supply Chain Insights LLC Copyright © 2017, p. 19
Horizontal Team Alignment
Supply Chain Insights LLC Copyright © 2017, p. 20
View of the Supply Chain Team
Supply Chain Insights LLC Copyright © 2017, p. 21
Views of Finance
Supply Chain Insights LLC Copyright © 2017, p. 22
Information Technology
Supply Chain Insights LLC Copyright © 2017, p. 24
Middle Management Has Greatest
Shortage of Supply Chain Talent
Supply Chain Insights LLC Copyright © 2017, p. 25
Expectations
Supply Chain Insights LLC Copyright © 2017, p. 26
Baby Boomers Work More per Week Than Do Millennials
Supply Chain Insights LLC Copyright © 2017, p. 27
Job Satisfaction
Supply Chain Insights LLC Copyright © 2017, p. 28
Important Factors
Supply Chain Insights LLC Copyright © 2017, p. 29
Contrasts: Boomers and Millennials
Supply Chain Insights LLC Copyright © 2017, p. 30
Importance: Male Versus Female
Supply Chain Insights LLC Copyright © 2017, p. 31
Driving Diversity: Contrasts
Supply Chain Insights LLC Copyright © 2017, p. 32
Top Five Characteristics
Supply Chain Insights LLC Copyright © 2017, p. 33
Differences
Supply Chain Insights LLC Copyright © 2017, p. 34
Gap Analysis
Supply Chain Insights LLC Copyright © 2017, p. 35
Millennials Stand Out for the Perceived Performance Gap in
Training and Professional Development
Supply Chain Insights LLC Copyright © 2017, p. 36
A Closer Look at Diversity
Supply Chain Insights LLC Copyright © 2017, p. 37
Opportunity and Growth Are Key Terms to Why Supply Chain
Is a Good Career
Supply Chain Insights LLC Copyright © 2017, p. 38
Top Three Challenges
Supply Chain Insights LLC Copyright © 2017, p. 39
Most Important Characteristics of a Boss
Supply Chain Insights LLC Copyright © 2017, p. 40
Those Who Are Students/Looking for Work Care More Than Others About
a Boss Embracing Diverse People and Ideas
Supply Chain Insights LLC Copyright © 2017, p. 41
Top Skills for Supply Chain Employees Include Problem-
Solving, Analytical, and Ability to See the Big Picture
Supply Chain Insights LLC Copyright © 2017, p. 42
Those Not Yet Working Care More About Getting Growth
Training, Next Generation Training, and Internships
Supply Chain Insights LLC Copyright © 2017, p. 43
Top Supply Chain Positions in Perceived Demand Are
Demand Planner, Supply Planner, and Data Scientist
Supply Chain Insights LLC Copyright © 2017, p. 44
Academics Consider Demand Planners and Data Scientists to
Be More in Demand Than Do Business Employees
Supply Chain Insights LLC Copyright © 2017, p. 45
Three-Quarters Have a Supply Chain Organization and Just Over
One-Quarter Have a Supply Chain Human Resources Department
Supply Chain Insights LLC Copyright © 2017, p. 46
Key Terms Related to Human Resource Department Improvement
Include Development, Opportunities, and Communication
Supply Chain Insights LLC Copyright © 2017, p. 47
Wrap-up
• Encourage diversity.
• Drive new opportunities
through the adoption of new
technologies and challenge
current thinking.
• Drive internships and an
understanding of
manufacturing
• Teach students how to
manage the supply chain as
a complex system.
• Challenge traditional thinking.
Supply Chain Insights LLC Copyright © 2017, p. 48
Time to Take a Different Path?
Visit Us Online
www.supplychaininsights.com
www.supplychainshaman.com
www.beetfusion.com
www.linkedin.com/company/supply-chain-insights
www.slideshare.com/loracecere
Follow Us on Twitter
@scinsightsllc
@lcecere
Attend a Live Event
www.supplychaininsightsglobalsummit.com
www.supplychaininsights.com/the-shamans-circle
Supply Chain Insights LLC Copyright © 2017, p. 51
About Lora Cecere
• Founder of Supply Chain Insights
• “LinkedIn Influencer”
• Guest blog for Forbes
• Author of 5 books: Bricks Matter (2012), Shaman’s Journal (2014),
Supply Chain Metrics That Matter (2014), Shaman’s Journal (2015),
Shaman’s Journal (2016)
• Partner at Altimeter Group (leader in open research)
• 7 years of Management Experience leading Analyst Teams at
Gartner
and AMR Research
• 8 years Experience in Marketing and Selling Supply Chain
Software at Descartes Systems Group and Manugistics (now
JDA)
• 15 Years Leading teams in Manufacturing and Distribution
operations for Clorox, Kraft/General Foods, Nestle/Dreyers
Grand Ice Cream and Procter & Gamble.
Contact Information:
• Email: lora.cecere@supplychaininsights.com
• Blog: www.supplychainshaman.com (15,000 pageviews/month)
• Forbes: www.forbes.com/sites/loracecere
• Twitter: twitter.com/lcecere (8,200 followers)
• LinkedIn: www.linkedin.com/in/loracecere (186,000 followers)
• LinkedIn Influencer: www.linkedin.com/today/author/446631
Supply Chain Insights LLC Copyright © 2017, p. 53
Five Themes:
1. Supply Chains to Admire
2. Changing Economies and Changing Times
3. Digital Supply Chain Innovation to Power Growth
4. Driving Supply Chain Transformation
5. Leadership and Supply Chain Talent
Register Now!
• Registration is $1750 and includes breakfasts, lunches and
receptions
• Seating is limited to 150 attendees
• Discounted room rates at The Ritz-Carlton expire August 15th
• Email us at regina.denman@supplychaininsights.com
www.SupplyChainInsightsGlobalSummit.com
Fifth annual event  Designed for line-of-business leaders  Explore the future of business processes
Supply Chain Insights LLC Copyright © 2017, p. 54
Three Options: Next-Generation Supply Training
SEVEN COURSES OFFERED
1.Supply Chain Metrics That Matter
2.Building the Customer-Centric Supply Chain
3.The Market-Driven Value Network Journey
4.Making the Digital Pivot
5.End-to-End Supply Chain Orchestration
6.Driving Improvement in Decision Making Through Supply Chain Planning
7.Building Agility Through Horizontal Processes
www.SupplyChainInsights.com/Services/Training

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Passing the Baton: Insights on Supply Chain Talent

  • 1. Supply Chain Talent: The Missing Link for Process Excellence?
  • 2. Supply Chain Insights LLC Copyright © 2017, p. 2 What I Used to Believe
  • 3. Supply Chain Insights LLC Copyright © 2017, p. 3 What I Found: Only 12% Of Companies Are Driving Improvement and Performance Better Than Their Peer Group at the Intersection of Operating Margin and Inventory Turns,
  • 4. Supply Chain Insights LLC Copyright © 2017, p. 4 The Supply Chain Is a Complex System with Increasing Complexity
  • 5. Supply Chain Insights LLC Copyright © 2017, p. 5 The Dance with the Long Tail Increase in Demand Latency
  • 6. Supply Chain Insights LLC Copyright © 2016, p. 6 2006 2016 2006 2016 3 4 5 6 0.00 0.02 0.04 0.06 0.08 0.10 0.12 0.14 0.16 0.18 0.20 0.22 0.24 0.26 0.28 InventoryTurns Operating Margin Corning Omron Best Scenario OMRNY 0.06, 4.72 GLW 0.18, 4.41 Average (Operating Margin, Inventory Turns) Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2016 from YCharts Glass Manufacturing. Operating Margin vs. Inventory Turns (2006 – 2016)
  • 7. Supply Chain Insights LLC Copyright © 2016, p. 7 2006 2016 2006 2016 4 5 6 7 8 9 0.00 0.01 0.02 0.03 0.04 0.05 0.06 0.07 0.08 0.09 0.10 0.11 0.12 0.13 0.14 InventoryTurns Operating Margin DOW BASF Best Scenario BASFY 0.11, 5.50 DOW 0.07, 6.27 Average (Operating Margin, Inventory Turns) Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2016 from YCharts Chemical Industry. Operating Margin vs. Inventory Turns (2006 – 2016)
  • 8. Supply Chain Insights LLC Copyright © 2017, p. 8 Productivity From the Third Industrial Revolution Stopped in 2004
  • 9. Supply Chain Insights LLC Copyright © 2017, p. 9 Supply Chain Excellence: What Makes a Difference?
  • 10. Supply Chain Insights LLC Copyright © 2017, p. 10 ERP Implementations Are The Easy Part. Process Improvement Is Harder.
  • 11. Supply Chain Insights LLC Copyright © 2017, p. 11 A Closer Look at Effectiveness
  • 12. Supply Chain Insights LLC Copyright © 2017, p. 12 What Drives Value?
  • 13. Supply Chain Insights LLC Copyright © 2017, p. 13
  • 14. Supply Chain Insights LLC Copyright © 2017, p. 14 Business pain
  • 15.
  • 16. Supply Chain Insights LLC Copyright © 2017, p. 16 Organizational Design
  • 17. Supply Chain Insights LLC Copyright © 2017, p. 17
  • 18. Supply Chain Insights LLC Copyright © 2017, p. 18 CostVolumeGrowth CEO Chief Customer Officer Chief Marketing Officer Sales Account Teams COO VP of Supply Chain Customer Service Procurement Logistics CFO CIO VP of Manufacturing Quality The Typical Organization Is Not Aligned
  • 19. Supply Chain Insights LLC Copyright © 2017, p. 19 Horizontal Team Alignment
  • 20. Supply Chain Insights LLC Copyright © 2017, p. 20 View of the Supply Chain Team
  • 21. Supply Chain Insights LLC Copyright © 2017, p. 21 Views of Finance
  • 22. Supply Chain Insights LLC Copyright © 2017, p. 22 Information Technology
  • 23.
  • 24. Supply Chain Insights LLC Copyright © 2017, p. 24 Middle Management Has Greatest Shortage of Supply Chain Talent
  • 25. Supply Chain Insights LLC Copyright © 2017, p. 25 Expectations
  • 26. Supply Chain Insights LLC Copyright © 2017, p. 26 Baby Boomers Work More per Week Than Do Millennials
  • 27. Supply Chain Insights LLC Copyright © 2017, p. 27 Job Satisfaction
  • 28. Supply Chain Insights LLC Copyright © 2017, p. 28 Important Factors
  • 29. Supply Chain Insights LLC Copyright © 2017, p. 29 Contrasts: Boomers and Millennials
  • 30. Supply Chain Insights LLC Copyright © 2017, p. 30 Importance: Male Versus Female
  • 31. Supply Chain Insights LLC Copyright © 2017, p. 31 Driving Diversity: Contrasts
  • 32. Supply Chain Insights LLC Copyright © 2017, p. 32 Top Five Characteristics
  • 33. Supply Chain Insights LLC Copyright © 2017, p. 33 Differences
  • 34. Supply Chain Insights LLC Copyright © 2017, p. 34 Gap Analysis
  • 35. Supply Chain Insights LLC Copyright © 2017, p. 35 Millennials Stand Out for the Perceived Performance Gap in Training and Professional Development
  • 36. Supply Chain Insights LLC Copyright © 2017, p. 36 A Closer Look at Diversity
  • 37. Supply Chain Insights LLC Copyright © 2017, p. 37 Opportunity and Growth Are Key Terms to Why Supply Chain Is a Good Career
  • 38. Supply Chain Insights LLC Copyright © 2017, p. 38 Top Three Challenges
  • 39. Supply Chain Insights LLC Copyright © 2017, p. 39 Most Important Characteristics of a Boss
  • 40. Supply Chain Insights LLC Copyright © 2017, p. 40 Those Who Are Students/Looking for Work Care More Than Others About a Boss Embracing Diverse People and Ideas
  • 41. Supply Chain Insights LLC Copyright © 2017, p. 41 Top Skills for Supply Chain Employees Include Problem- Solving, Analytical, and Ability to See the Big Picture
  • 42. Supply Chain Insights LLC Copyright © 2017, p. 42 Those Not Yet Working Care More About Getting Growth Training, Next Generation Training, and Internships
  • 43. Supply Chain Insights LLC Copyright © 2017, p. 43 Top Supply Chain Positions in Perceived Demand Are Demand Planner, Supply Planner, and Data Scientist
  • 44. Supply Chain Insights LLC Copyright © 2017, p. 44 Academics Consider Demand Planners and Data Scientists to Be More in Demand Than Do Business Employees
  • 45. Supply Chain Insights LLC Copyright © 2017, p. 45 Three-Quarters Have a Supply Chain Organization and Just Over One-Quarter Have a Supply Chain Human Resources Department
  • 46. Supply Chain Insights LLC Copyright © 2017, p. 46 Key Terms Related to Human Resource Department Improvement Include Development, Opportunities, and Communication
  • 47. Supply Chain Insights LLC Copyright © 2017, p. 47 Wrap-up • Encourage diversity. • Drive new opportunities through the adoption of new technologies and challenge current thinking. • Drive internships and an understanding of manufacturing • Teach students how to manage the supply chain as a complex system. • Challenge traditional thinking.
  • 48. Supply Chain Insights LLC Copyright © 2017, p. 48 Time to Take a Different Path?
  • 49.
  • 50. Visit Us Online www.supplychaininsights.com www.supplychainshaman.com www.beetfusion.com www.linkedin.com/company/supply-chain-insights www.slideshare.com/loracecere Follow Us on Twitter @scinsightsllc @lcecere Attend a Live Event www.supplychaininsightsglobalsummit.com www.supplychaininsights.com/the-shamans-circle
  • 51. Supply Chain Insights LLC Copyright © 2017, p. 51 About Lora Cecere • Founder of Supply Chain Insights • “LinkedIn Influencer” • Guest blog for Forbes • Author of 5 books: Bricks Matter (2012), Shaman’s Journal (2014), Supply Chain Metrics That Matter (2014), Shaman’s Journal (2015), Shaman’s Journal (2016) • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: • Email: lora.cecere@supplychaininsights.com • Blog: www.supplychainshaman.com (15,000 pageviews/month) • Forbes: www.forbes.com/sites/loracecere • Twitter: twitter.com/lcecere (8,200 followers) • LinkedIn: www.linkedin.com/in/loracecere (186,000 followers) • LinkedIn Influencer: www.linkedin.com/today/author/446631
  • 52.
  • 53. Supply Chain Insights LLC Copyright © 2017, p. 53 Five Themes: 1. Supply Chains to Admire 2. Changing Economies and Changing Times 3. Digital Supply Chain Innovation to Power Growth 4. Driving Supply Chain Transformation 5. Leadership and Supply Chain Talent Register Now! • Registration is $1750 and includes breakfasts, lunches and receptions • Seating is limited to 150 attendees • Discounted room rates at The Ritz-Carlton expire August 15th • Email us at regina.denman@supplychaininsights.com www.SupplyChainInsightsGlobalSummit.com Fifth annual event  Designed for line-of-business leaders  Explore the future of business processes
  • 54. Supply Chain Insights LLC Copyright © 2017, p. 54 Three Options: Next-Generation Supply Training SEVEN COURSES OFFERED 1.Supply Chain Metrics That Matter 2.Building the Customer-Centric Supply Chain 3.The Market-Driven Value Network Journey 4.Making the Digital Pivot 5.End-to-End Supply Chain Orchestration 6.Driving Improvement in Decision Making Through Supply Chain Planning 7.Building Agility Through Horizontal Processes www.SupplyChainInsights.com/Services/Training