Marlene Smets has over 20 years of experience in procurement and facility management. She currently works as a Sourcing Expert for AXA Belgium, where her responsibilities include sourcing categories like building and facilities. Previously she held facility coordinator and procurement roles at companies like Toyota, Procter & Gamble, and BASE, where she managed suppliers and negotiated contracts. She holds a master's degree in procurement and speaks Dutch, French, English and has experience with software like SAP and Ariba.

1. CURRICULUM VITAE
MARLENE SMETS
Profile:
• Sourcing activities for internal customer: strategic and tactic Planning, Negotiations and
Contract development.
• Purchase and Operational Management of Building & Facility partners. Structuring services,
customers - suppliers liaison, contractual negotiations
• Main objectives:
o Obtain a real partnership on a long-term with preferred suppliers.
o Long-term collaborations with budget awareness but without giving in on a high-
quality service.
Personal Information:
Address: Neromstraat 138, 1861 Meise
Telephone number: +32 (0)486 55 12 72
Civil status: Separated
Date & place of birth: July 2 1969, Cuenca (Ecuador)
Nationality: Belgian
Studies:
• Master Course Procurement AXA Academy
• IFMA Posthogeschool opleiding Facility Management by KaHo St-Lievens – Sint Niklaas
• “Inkooponderhandelingen” by Cefora
• Process Communication seminar by JLS Consultant
• Situational Leadership® II by Mailleux & Associates
• Building High Performing Teams by Mailleux & Associates
• Situational Self Leadership by Susan Fowler Woodring
• English lingual stage in Great Britain (Woldingham, East Surrey)
• Primary and Secondary education in Paridaens Instituut and in Koninklijk Atheneum in Leuven
Language skills:
French and Dutch: mother tongue
English: very good active and passive knowledge
Information knowledge:
• Windows NT & XP
• Microsoft Office Programs
• Outlook
• SAP
• Ariba (Ariba Spend Management & E-sourcing)
201211 CV Marlene Smets

2. Professional experience:
October 2008 till now: AXA Belgium nv/sa, Insurance and Bank company
Sourcing Expert Procurement GenEx
• Sourcing for defined categories (Building & Facilities, Marketing Print, Human
Resources)
• Vendor Relationship Management (SRM)
• Customer Relationship Management (CRM)
• Procurement compliancy
• Corporate Responsibility SPOC Belgium
September 2005 till 30/09/2008: Expectra/Exselsia, Contracting and Outsourcing company
Facility Coordinator at Toyota Motors Europe site Evere for Soft and Hard Services
• Suppliers management: contract and daily follow up
• Purchase management for Facility suppliers: negotiations and contract development
• Invoices management
• Yearly budget preparations and follow up
Senior Buyer at Procter & Gamble site Strombeek-Bever for Jones Lang LaSalle Services
• Purchase management for Facility suppliers: strategic planning, negotiations and contract
development
• Suppliers management for JLL: contract management, purchase ordering
• Invoices management
August 2004 till August 2005: Faceo nv/sa, Integrated Facility Management Solutions provider
Facility Co-ordinator – Soft Services Responsible at BASE site for FACEO
• Purchase management for Facility suppliers: negotiations and contract development
• Suppliers management for BASE: contract and daily management
• Yearly budget preparations and follow up
• Invoices management
June 1999 till July 2004: BASE nv/sa (previously KPN Orange Belgium nv/sa), Mobile Telecom
company
General Services and later Facility Co-ordinator - Soft Services Responsible
• Purchase management for Facility suppliers: negotiations and contract development
• Suppliers management: contract and daily follow up
• Yearly budget preparations and follow up
• Invoices management
Personal Assistant General Services & Facilities Manager
• Daily follow up of General Services suppliers
• Co-responsible for the Human Resources activities of the department
201211 CV Marlene Smets

3. December 1994 – April 1999: Mailleux & Associates, Consulting and Training company:
Sales & Marketing Manager
• Marketing and commercial contacts with potential customers
• Offers preparation, follow up and active invoice management
• Purchase Order Management (clients, trainers, suppliers)
• Co-responsible for the Marketing activities: reports, overall management of fairs and
conferences, negotiations with media for placing ads
Assistant and Office Manager
• Suppliers management: negotiations, contract and daily follow up
• Responsible for the training material: from translation to end production through development
of special lay-outs
• Co-responsible for the Human Resources activities
August 1994 – December 1994: interims with Himont Belgium, Interlabor HQ and Unisys Belgium
at the Human Resources and the Finance departments
October 1993 – June 1994: VCEM Volvo Cars Europe Marketing nv/sa, Swedish car company:
Secretary of the Customer and Research Manager and of the Volvo International Fleet Sales
Manager
• Analysis of survey results
April 1991 – August 1993: CSC Computer Sciences Cooperation nv/sa, American IT-service
providing company: Secretary of the Human Resources Development Manager
• Responsible for the operational daily management of the Training Center.
• Daily contacts with the suppliers, preparing the workbooks, co-organizing European trainings
Miscellaneous:
• Availability: To be discussed
• Mobility: Driving licence B
201211 CV Marlene Smets