Fodhil Bekhiti is an experienced professional in supply chain management and contract management with over 20 years of experience. She holds a graduate diploma in logistics chain management and bachelor's degrees in management and economics. Her experience includes roles as a contract performance manager, data analyst, customer service representative, and logistics coordinator. She has strong communication, negotiation, and problem-solving skills.

1. FODHIL BEKHITI
344 Avaugour Street
Boucherville, QuebecJ4B 1A3
514 963-0583 / 450 449-1507
fodhil.bekhiti@gmail.com
ENGLISH • FRENCH
PROFILE
 Experienced professional in supply chain management and contract management
 Degree in logistics and supply chain management
 Project Management Certificate with strong and diversified computer skills
 Ease to understand clients’ needs and to meet them within a specified timeframe
 Excellent communicator and negotiator with strong ability to close a sale
 Aptitude to detect and solve unpredictable problems
 Recognized as a perspicacious, determined and tactful professional
PROFESSIONAL EXPERIENCE
Contract Performance Manager 2010-2015
General Electric Oil and Gas, Florence, Italy
 Coordinated all Contractual Service Agreement (CSA) activities for 3 key clients
 Performed contract financial activities, such as sales, cost/scope management,
invoicing, collections, minimizing warranty cost and forecasting
 Coordinated all of the entities involved in a supply chain: procurement, production,
inventory control, logistics and distribution
 Prepared logistics documentation, managed recordsof equipment, components
and repair parts. Oversaw the inspection, issue, and transfer of property.
 Coordinated cost-effective, efficient transportation, performed warehouse validations
 Planned contractual scope, negotiated conditionsand monitored implementation
 Acted as a single point of contact for CSA customers, developed strong relationships
 Engaged in projects’ growth, supported sales teamin developing new opportunities
 Managed risks, technical and commercial issues as well as contract changes
Data Analyst 2006-2010
Bell Canada, Montreal, Quebec
 Analyzed productivity, quality and cost of outsourced services.
 Participated in establishing measures of success within Operations
 Operated database management systems to performdata mining and analysis
 Produced daily, weekly and monthly reports/ratios
 Developed database architecturefor information systems projects
 Designed, constructed and implemented tools and reports
 Developed policies and proceduresfor database accessand usage as well as for the
backup/recovery

2. Fodhil Bekhiti450 449-1507 / 514 963-0583 / fodhil.bekhiti@gmail.com 2
PROFESSIONAL EXPERIENCE(CONTINUED)
Customer Service/Sales Representative 2005-2006
Bell Canada, Montreal, Quebec
 Handled inbound and outbound calls from a national customer base
 Contacted businesses and private individuals by telephone to promote products
 Solicited orders for goods and services over the telephone
 Researched and resolved service, product and billing issues
Logistics Coordinator 1993-2000
Sonatrach, Algiers, Algeria
 Coordinated the export and import cycle, kept all related records
 Analyzed and reduced inventory discrepancies
 Identified opportunity to cut costs by analyzing the global cost of supply chain
 Communicated with different external suppliers to negotiate agreements
ACHIEVEMENTS
 Convinced a client to make a system upgrade worth 3.5 million of Euros thanks to my sales
abilities, good understanding of the customer’s needs, and an efficient cost optimization.
 Reduced the amount of past due by 1.1 million Euros within six months by investigating the
roots of payments delays and by mapping client’s organizational structures.
COMPUTER SKILLS
 Word
 Excel (expert level)
 Access (expert level)
 PowerPoint
 Outlook
 MS Project
 SQL
 SAP
 Oracle
EDUCATION
Graduate Diplomain Logistics Chain Management 2010
Bachelor’s Degree in Management 2006
HEC Montreal, Montreal, Quebec
Bachelor’s Degree in Economics and Finance 1997
University of Blida, Blida, Algeria
ON-THE-JOB TRAINING
Project Management Certificate 2013
Contract Performance Manager Certificate 2011
General Electric Oil and Gas Learning Center, Florence, Italy
VOLUNTEER WORK
French Teacher 2000-2001
House of Friendship, Montreal, Quebec
LANGUAGES
Spoken and written: English and French