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2011 Marketing Trends Breakfast January 18, 2011
Howdy! And welcome! Tweet while you’re here!  @thundertech  #ttrends
Themes:: ,[object Object]
  Recessionary Thinking
  Innovation
  Customer Service 2.0
  Social Strategy,[object Object]
Content Strategy:: Interaction with content has changed greatly over the past year with the rising use of social networking, mobile applications and video. “Don’t tell me, show me.”
Content Strategy:: Most Important Mediums for Accessing Breaking News  Mashable/Mobile Handmark 2010 Survey
Content Strategy:: Clear goals need to be set that consider the audience and their distinct usage habits. “It’s not what you say, but how  you say it.”
Content Strategy:: Online users desire consistent, relevant and up-to-the-minute content. More Channels = Less Time
YOUR WEBSITE BLOG POSTS CONTENT STRATEGY YOUTUBE CHANNEL TWITTER & FACEBOOK TRADESHOW PRESENTATION TV COMMERCIAL Content Strategy::
User Interface:: Users expect consistency and ease of use in BOTH their desktop and mobile experiences If you build it WELL, they will come
What it means for you:: If technology changes, you should at least be aware Existing technology (Flash, etc) is still viable, but know about changes (HTML5, CSS3) Consider how video, social media and polls could make your online presence more engaging
User Interface::
User Interface:: User Interface for Mint.com
User Interface:: User Interface forfoursquare.com statistics
The New Era of Media Relations:: Traditional and online media relations will continue to merge as journalists take the conversation online through blogs, social networks and other tools.  The lead is now the story.
The New Era of Media Relations::
Internet of Things:: You transmit data about yourself whether you know it or not. Users will have to find ways to control that data flow. Something wonderful has happened…Number 5 is alive!
What it means for you:: Prompted and unprompted device and location interactions Ability to see where your customers are at any time Big Brother effect?
Internet of Things:: Nike+ Interactive Running Shoes  Near Field Communication (NFC)
Internet of Things:: Health Care Applications
Mobility:: Whether your head is down or you are checking a score during a meeting, you are using your mobile device now more than ever.
Mobility:: 47% of US teens say their social life would end or be worsened without their cell phone 57% credit their mobile device with improving their life Four out of five teens (17 million) carry a wireless device (40% increase since 2004) Source: Harris Interactive
What it means for you:: Instant accessibility to influencers/customers Adapting existing information, not rebuilding it Constantly changing possibilities (NFC)
Mobility::
Mobility:: Really: New Windows Phone Official Ad http://www.youtube.com/watch?v=EHlN21ebeak
Mobility:: Application Usage for Mobile Phone Users Source: web.resourceshelf.com
Customer Engagement:: Online interaction is the key to enhanced customer service. In order to engage, you first have to listen.
Customer Engagement:: Customer Engagement forDell’s Social Media Sites
Customer Engagement:: United Breaks Guitars http://www.youtube.com/watch?v=5YGc4zOqozo

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2011 Marketing Trends Breakfast Event

Editor's Notes

  1. Misty / Michael