The document provides 20 pieces of advice for succeeding in business based on the author's 20 years of experience working with clients. Some of the key tips include showing people love and making them look good, finding solutions quickly, going above and beyond, listening more than speaking, showing results of work, and making the most of opportunities. The overall message is that people want to work with those they like and trust, so focus on building strong relationships through quality work and a positive attitude.