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SETTING
PRODUCT
STRATEGY
1. What are the
characteristics of
products and how
do marketers
classify products?
Components
of Market
Offerings
VALUE BASED PRICE
PRODUCT
FEATURES
AND
QUALITY
SERVICES
MIX AND
QUALITY
PRODUCT
LEVEL:
PRODUCT
CLASSIFICATION
DURABILITY
AND
TANGIBILITY
CONSUMER
GOODS
INDUSTRIAL
GOODS
1. DURABILITY AND TANGIBILITY
NON DURABLE GOODS:
• GOODS CONSUMED IN ONE OR FEW USES
• PURCHASED FREQUENTLY
• STRATEGY: AVAILABILITY, LOW PRICE, HEAVILY ADVERTISED
1. DURABILITY AND TANGIBILITY
Durable goods:
• Goods that survive many uses
• Require more personal selling
1. DURABILITY AND TANGIBILITY
SERVICES:
• INTANGIBLE PRODUCT
• REQUIRES MORE QUALITY CONTROL
2. CONSUMER GOODS
CONVENIENCE GOODS:
• FREQUENTLY PURCHASED
• INEXPENSIVE
• EMERGENCY GOODS
2. CONSUMER GOODS
SHOPPING GOODS:
• NOT FRQUENTLY PURCHASED
• COSTLY
2. CONSUMER GOODS
SPECIALITY GOODS:
• UNIQUE CHARACTERISTICS OR BRAND IDENTIFICATION
2. CONSUMER GOODS
UNSOUGHT GOODS:
• CONSUMER WILL BE NOT AWARE OF THESE GOODS
• DOES NOT THINK OF BUYING
3. INDUSTRIAL GOODS
MATERIALS AND PARTS:
RAW MATERIALS
MANUFACTURED
MATERIALS AND PARTS
FARM PRODUCTS
NATURAL PRODUCTS
3. INDUSTRIAL GOODS
RAW MATERIALS
MANUFACTURED
MATERIALS AND PARTS
FARM PRODUCTS
NATURAL PRODUCTS
MATERIALS AND PARTS:
3. INDUSTRIAL GOODS
MATERIALS AND PARTS:
RAW MATERIALS
MANUFACTURED
MATERIALS AND PARTS
COMPONENT
MATERIALS
COMPONENT PARTS
MATERIALS AND PARTS:
RAW MATERIALS
MANUFACTURED
MATERIALS AND PARTS
COMPONENT
MATERIALS
COMPONENT PARTS
3. INDUSTRIAL GOODS
3. INDUSTRIAL GOODS
CAPITAL ITEMS :
• LONG LASTING GOODS
TWO TYPES:
1. INSTALATION
2. EQUIPMENT
3. INDUSTRIAL GOODS
SUPPLIES:
• FACILITATE IN DEVELOPING OR MANAGING FINISHED PRODUCTS
TWO TYPES:
• MAINTAINANCE AND REPAIR ITEMS
• OPERATING SUPPLIES
3. INDUSTRIAL GOODS
BUSINESS SEVICES:
TWO TYPES:
1. MAINTAINANCE AND REPAIR ITEMS
2. BUSINESS ADVISORY SERVICES
RECAP:
PRODUCT
CLASSIFICATION
DURABILITY AND
TANGIBLITY
CONSUMER
GOODS
INUDSTRIAL
GOODS
NON DURABLE
GOODS
Durable goods
SERVICES
UNSOUGHT
GOODS
SPECIALITY
GOODS
SERVICES
SUPPLIES AND
BUSINESS SEVICES
CAPITAL ITEMS
MATERIALS AND
PARTS
Created by:
sagar s t
s.i.t, tumkur
during an
internship by
prof. Sameer mathur
iim, lucknow

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1.what are the characteristics of products and how do marketers classify product