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Copyright © 2015 Oracle and/or its affiliates. All rights reserved. |
Stefanos Dionysopoulos
Sales Manager Technology Greece & MAK Region
17th ICT Forum
Digital Disruption
Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 3
Bigger
Smarter
Easier
CheaperSmaller
Better
Faster
Different
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 4
b
4
300-year old business
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 55
Two to four years of study
Written and oral test
Pay test and ongoing license fees
Purchase the vehicle
Pay for the meter
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 66
Disrupted
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 77
Disruption continues
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Traditional
Currency
Photo
Film
Postal
Services
Printing
Press
Record
Industry
Digital
Currency
Web
Publishing
Email Digital
Camera
Digital
Download
8
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 9
Bigger
Smarter
Easier
CheaperBetter
Faster VALUE
TO THE CONSUMER
OR USER… OR…
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 10
Customer
Experience
Operational
Improvement
New Business
Models
44% 30% 26%
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 11
How do we
take the lead?
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
of your peers say they already
have a digital strategy73%
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
felt they have the right
technology19%
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
believe they have the skills
and capabilities15%
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
feel they have the process to
execute their digital strategy14%
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 16
GAP BETWEEN STRATEGY & EXECUTION
16
DIGITAL
STRATEGY
TECHNOLOGY
PROCESS
CAPABILITY
EXECUTION
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 17
A collection of
enterprise
technology
capabilities
That are accessible to
Digital Technologies
(Social, Mobile,
Sensors, Cloud
Services...)
Deliver innovation at
Speed
and Scale
Digital Platform Definition
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 18
A collection of
enterprise level
capabilities
Able to access
Digital Technologies
(Social, Mobile,
Cloud & Data)
Capable to support the
creation, launch of Digital
Apps and the nurturing of
Digital communities
Oracle Can Give You The Platform to
Support Your Digital Business
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 19
True Value from Combination
Cloud SocialMobileBig Data IoT
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 20
IoT Cloud
MobileSocial
Big Data
Platform to Support Your Digital
Business
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 21
MORE
INNOVATION
LESS INTEGRATION
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
The wrong move
is no move at all
22
23

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17th ict forum oracle presentation

  • 1.
  • 2. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | Stefanos Dionysopoulos Sales Manager Technology Greece & MAK Region 17th ICT Forum Digital Disruption
  • 3. Copyright © 2015 Oracle and/or its affiliates. All rights reserved. | 3 Bigger Smarter Easier CheaperSmaller Better Faster Different
  • 4. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 4 b 4 300-year old business
  • 5. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 55 Two to four years of study Written and oral test Pay test and ongoing license fees Purchase the vehicle Pay for the meter
  • 6. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 66 Disrupted
  • 7. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 77 Disruption continues
  • 8. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Traditional Currency Photo Film Postal Services Printing Press Record Industry Digital Currency Web Publishing Email Digital Camera Digital Download 8
  • 9. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 9 Bigger Smarter Easier CheaperBetter Faster VALUE TO THE CONSUMER OR USER… OR…
  • 10. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 10 Customer Experience Operational Improvement New Business Models 44% 30% 26%
  • 11. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 11 How do we take the lead?
  • 12. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | of your peers say they already have a digital strategy73%
  • 13. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | felt they have the right technology19%
  • 14. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | believe they have the skills and capabilities15%
  • 15. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | feel they have the process to execute their digital strategy14%
  • 16. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 16 GAP BETWEEN STRATEGY & EXECUTION 16 DIGITAL STRATEGY TECHNOLOGY PROCESS CAPABILITY EXECUTION
  • 17. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 17 A collection of enterprise technology capabilities That are accessible to Digital Technologies (Social, Mobile, Sensors, Cloud Services...) Deliver innovation at Speed and Scale Digital Platform Definition
  • 18. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 18 A collection of enterprise level capabilities Able to access Digital Technologies (Social, Mobile, Cloud & Data) Capable to support the creation, launch of Digital Apps and the nurturing of Digital communities Oracle Can Give You The Platform to Support Your Digital Business
  • 19. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 19 True Value from Combination Cloud SocialMobileBig Data IoT
  • 20. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 20 IoT Cloud MobileSocial Big Data Platform to Support Your Digital Business
  • 21. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 21 MORE INNOVATION LESS INTEGRATION
  • 22. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | The wrong move is no move at all 22
  • 23. 23

Editor's Notes

  1. Κυρίες και κύριοι, αγαπητοί σύνεδροι καλημέρα σας. Εκ μέρους της Oracle θα ήθελα να ευχαριστήσω τους διοργανωτές του συνεργείου για την πρόσκληση και το Πανεπιστήμιο για τη φιλοξενία. Πριν ξεκινήσω θα ήθελα προκαταβολικά να ζητήσω συγγνώμη για τους πολλούς ξενικούς όρους της παρουσίασης. Πιστέψτε με πως δεν οφείλεται στην τεμπελιά μου να μεταφράσω την παρουσίαση. Οφείλεται εν πολλοίς στο γεγονός πως στις μέρες μας ζούμε μια κοσμογονία στον χώρο της Πληροφορικής και των Επικοινωνιών, η οποία παράγει συνεχώς νέους όρους που δεν έχουν προλάβει να ενσωματωθούν στη γλώσσα μας, τουλάχιστον με τρόπο καταληπτό απ΄όλους μας. Όσοι ασχολούμαστε λοιπόν με την Πληροφορική ζουμε σε πολύ ενδιαφέροντες καιρούς. Η Πληροφορική εδώ και δεκαετίες υπήρξε καταλύτης. Εχει βοηθήσει οργανισμούς και εταιρείες να γίνουν πιο αποδοτικοί. Παλιές διαδικασίες βασισμένες στο χαρτοβασίλειο έχουν αντικατασταθεί από συστήματα Πληροφορικής που όχι μόνο βοήθησαν στο re-engineer αυτών των διαδικασιών , αλλά εξασφάλισαν και τη σωστή ροή της πληροφορίας μέσα και ανάμεσα στους οργανισμούς. Εδώ και πολλά χρόνια τα συστήματα Πληροφορικής είναι η ραχοκοκαλιά του κάθε οργανισμού. Τα τελευταία χρόνια όμως έχουμε περάσει σε άλλο επίπεδο. Η Πληροφορική είναι στον πυρήνα της «ψηφιακής αναστάτωσης», της αλλαγής του τρόπου που παραδοσιακές επιχειρήσεις δραστηριοποιούνται και νέες εμαφανίζονται προσφέροντας τελείως νέες υπηρεσίες για να εξυπηρετήσουν παλιές ή νέες ανάγκες.
  2. Και ποιά είναι η κεντρική ιδέα πίσω από αυτή την «ψηφιακή αναστάτωση» Η καινοτομία
  3. Ας δούμε ένα απλό παράδειγμα που θα μας βοηθήσει να κατανοήσουμε καλύτερα τους όρoυς Digital Disruption και Καινοτομία. Θα μιλήσω για μια αγορά 300 ετών, αυτή των ταξί στο Λονδίνο. Μια παραδοσιακή μονοπωλιακή αγορά που έχει τις ρίζες της στις άμαξες που κυκλοφορούσαν στους δρόμους 3 αιώνες πίσω.
  4. Για να είσαι οδηγός ταξί στο Λονδίνο πρέπει να περάσεις τουλάχιστον 2 χρόνια μελετώντας τους δρόμους της πόλης ώστε να τους μάθεις απ’ έξω. Περνάς προφορικές και γραπτές εξετάσεις αφού πληρώσεις ενα σημαντικό αντίτιμο. Αγοράζεις ένα ιδιόμορφο όχημα, πληρώνεις αδρά για να εγκαταστήσεις ταξίμετρο και είσαι έτοιμος. Όλη η διαδικασία εποπτεύεται απο αρμόδιο γραφείο το οποίο εισπράτει όλα αυτά τα έσοδα. Αντιλαμβάνεστε τα τεράστια εμπόδια για να μπει κανείς σε αυτή την αγορά, αλλά αυτή ήταν η πραγματικότητα για 300 χρόνια.
  5. Και μετά ήρθε το Uber. Μια εφαρμογή ride sharing. Χωρίς καμία κεντρική διαχείριση, ειδικά διαμορφωμένα αυτοκίνητα, εξετάσεις και εξέταστρα. Αυτό που χρειάζεται ο οδηγός είναι ενα αυτοκίνητο, άδεια οδήγησης ασφάλεια και ένας έλεγχος του παρελθόντος του. Πόσο disruptive ήταν το Uber? Οι οδηγοί ταξί του Λονδίνου διαμαρτυρήθηκαν έντονα έφτασαν να κλείσουν και την Trafalgar Square. Απαίτησαν την ψήφιση νόμων για την προστασία τους από τις Uber αυτού του κόσμου. Και πράγματι κάτι άλλαξε. Για την Uber. Αμέσως μετά τις κινητοποιήσεις τα downloads της εφαρμογής αυξήθηκαν κατά 850%. Την υπόλοιπη ιστορία πιθανά και να την ξέρετε. Η εταιρεία μέσα σε πέντε χρόνια έφτασε να έχει αξία 40 δις, και να δραστηριοποιείται σε 63 χώρες.
  6. Και το disruption της Uber δεν σταματάει εκεί. Από τη φωτογραφία καταλαβαίνετε ποιό το επόμενο βήμα. Logistics. Οι εταιρείες προσπαθούν να βρούν εναλλακτικές σε αυτό που ονομάζουμε “last mile” διανομή με τη χρήση της Uber και να παρακάμψουν πιο δαπανηρές εναλλακτικές όπως οι εταιρείες courier.
  7. Το Disruption είναι πλέον καθημερινό φαινόμενο σε πολλές αγορές. Όλοι γνωρίζουμε την επίπτωση του iTunes στη μουσική βιομηχανία. Την επιπτωση του web publishing στις εφημερίδες τα περιοδικά και τους εκδοτικούς οίκους. Τι έγινε με την εφεύρεση του ηλεκτρονικού ταχυδρομείου στις ταχυδρομικές υπηρεσίες. ή τι έκανε η ψηφιακή κάμερα στην Kodak. Και πιο πρόσφατα πως το εικονικό νόμισμα επηρεάζει τον πολιτικό και οικονομικό έλεγχο στο χρήμα ή πως το cloud και το mobile επηρεάζει τις παραδοσιακές επιχειρήσεις.
  8. Τελικά ποιος είναι ο ορισμός του disruption? Είναι η αλλαγή που συμβαίνει οταν νέες ψηφιακές τεχνολογίες ή επιχειρηματικά μοντέλα επηρεάζουν το value proposition υφιστάμενων αγαθών και υπηρεσιών. Η αξία είναι λοιπόν αυτό που επηρεάζει το digital disruption, την οποία μπορεί να τη θεωρήσει κανείς με πολλές μορφές, καλύτερα, ταχύτερα, μεγαλύτερα, ευκολότερα, ελαφρύτερα, εξυπνότερα και φτηνότερα. Νέες εταιρείες που χτίζονται πάνω σε αυτά τα νέα μοντέλα δεν απειλούν μόνο τους εγκατεστημένους απο χρόνια ανταγωνιστές τους αλλά και ολόκληρες αγορές και βιομηχανίες. Πολλές εταιρείες που δεν θα προσαρμοστούν μάλλον θα εξαφανιστούν σύντομα.
  9. Συνεπως το ερώτημα δεν είναι αν θα παίξει κανείς στη νέα εποχή του Digital αλλά που θα παίξει. Οι περισσότεροι οργανισμοί σκέφτονται πως η χρήση ψηφιακών τεχνολογιών μπορεί να βοηθήσει ώστε να βελτιώσουν την εμπειρία του πελάτη. Όμως υπάρχουν περισσότερα που μπορεί κάποιος να επιτύχει με την χρήση ψηφιακών τεχνολογιών. Αν δει κανείς διάφορες επιχειρήσεις θα διαπιστώσει πως χρησιμοποιούν την τεχνολογία για να βελτιωσουν τη λειτουργία τους ή ακόμη και για να δημιουργήσουν νέα επιχειρηματικά μοντέλα. . Αυτά τα νούμερα δείχνουν τι συμβαίνει σήμερα, όχι τι θα συμβεί στο μέλλον.
  10. Κάθε οργανισμός έχει την ευκαιρία να επιτύχει στην ψηφιακή εποχή. Για να προσαρμοστεί όμως κανείς και να παραμείνει ανταγωνιστικός απαιτείται κάποιο είδος μετασχηματισμού. Ανεξάρτητα από προηγούμενους μικρής ή μεγάλης κλίμακας μετασχηματισμούς απαιτείται πάλι η ευθυγράμμιση τεχνολογίας και επιχειρηματικού μοντέλου για την επιβίωση στον ψηφιακό κόσμο.
  11. Για να γίνει μια επιχείρηση «ψηφιακή επιχείρηση» δεν αρκεί να φτιάξει μια δύο εφαρμογές για κινητά. Πολλές επιχειρήσεις και οργανισμοί ακόμη και σήμερα αγωνίζονται για να σχεδιάσουν μια παραδοσιακή στρατηγική για τα Πληροφοριακά τους συστήματα, πόσω μάλλον μια ψηφιακή στρατηγική. Παρόλα αυτά σύμφωνα με μια μελέτη της Forrester Research, το 73% των στελεχών δηλώνουν πως έχουν ήδη μια ψηφιακή στρατηγική. Αρκεί όμως αυτό?
  12. Στη ίδια έρευνα, οταν η συζήτηση φτάνει στην υλοποίηση αυτής της στρατηγικής η Forrester βρήκε πως μόνο το 19% των ερωτηθέντων θεωρούν πως έχουν την κατάλληλη τεχνολογία….
  13. Ακόμη λιγότεροι είναι αυτοί που πιστεύουν πως έχουν τα προσόντα και τις ικανότητες ….
  14. Και μόλις 14% αισθάνονται πως έχουν τη διαδικασία για να υλοποιήσουν την ψηφιακή στρατηγική τους Αυτό καταδεικνύει ένα κενό ανάμεσα στη στρατηγική και την υλοποίηση [Source: Forrester/Russell Reynolds 2014 Digital Business Online Survey, Copyright 2014 Forrester Research]
  15. Για να δώσουμε ενα παράδειγμα καθώς όλο και περισσότεροι οργανισμοί εξετάζουν την εναλλακτική που προσφέρει το cloud, δεν πρέπει να πέσουν στην ίδια παγίδα integration όπως ακριβώς πριν 10 και 15 χρόνια με τα παραδοσιακά on premise συστήματα. Επενδύοντας σε πολλές διαφορετικές λύσεις στενού scope, από διάφορους παρόχους θα σε αναγκάσει για μια ακόμη φορά να αφιερώσεις χρόνο και πόρους στη διασύνδεσή τους προσπαθώντας να τα δέσεις όλα μαζί. Μα αυτός δεν ήταν ένας από τους λόγους για τους οποίους κάποιος εξαρχής θελει να πάει στο cloud? Το συμπέρασμα είναι πως δεν πρέπει να επαναλαμβάνουμε τον παλιό τρόπο σκέψης καθώς κινούμαστε προς το cloud, το mobile, και γενικότερα την ψηφιακή εποχή.
  16. Ενα από τα πράγματα που απαιτείται λοπόν έτσι ώστε να γεφυρωθεί το χάσμα ανάμεσα στην ψηφιακή στρατηγική και την υλοποίησή της είναι μια ψηφιακή πλατφόρμα. Μια ψηφιακή πλατφόρμα είναι κάτι μεγαλύτερο από την υποδομή Πληροφορικής. Η ψηφιακή εποχή απαιτεί πλατφόρμες που περιλαμβάνουν δυνατότητες Cloud, mobility, Social, ΙοΤ καθώς απίσης analytics και Big Data. Η πραγματική αξία βρίσκεται στη διασύνδεση όλων των παραπάνω. Η βασική ιδέα που χαρακτηρίζει μια ψηφιακή πλατφόρμα είναι να έχει ένα σετ ενιαίων resources που θα μπορουν να υποστήρίζουν τρέχουσες ανάγκες αλλά και μελλοντικές ευκαιρίες.
  17. Η Oracle προσφέρει ακριβώς αυτό. Μια πλήρη πλατφόρμα που περιλαμβάνει Social, mobile, cloud, Big Data και IoT αλλά που επίσης περιλαμβάνει διαχείριση δεδομένων, transaction processing, user interfaces, business rules, ασφάλεια, scalability και ελαστικότητα.
  18. Η πραγματική αξία των 5 αυτών δυνάμεων που συζητήσαμε προκύπτει όταν δύο ή περισσότερες από αυτές συνδυάζοναι ώστε να οδηγήσουν στη βελτίωση ενός προιόντος, μιας υπηρεσίας ή της εμπειρίας του πελάτη. Ας δούμε μερικά παραδείγματα 85% της πρόσβασης στα δίκτυα κοινωνικής δικτύωσης γίνεται μέσω κινητών συσκευών. Το mobile και τα social media χρειάζονται το cloud για να λειτουργήσουν. Και κάθε φορά που αλληλεπιδρούμε μέσα από τα social media παράγονται πολλές πληροφορίες που χρησιμοποιούνται για τη βελτίωση της εμπειρίας μας. Βλέπουμε λοιπόν πως κάθε μια από αυτές τις δυνάμεις χρησιμοποιεί την άλλη και τη βελτιώνει . Για να επιτευχθεί αυτό απαιτείται integration ώστε η πληροφορία να ρέει από το ένα σύστημα στο άλλο.
  19. Η μεγαλύτερη πρόκληση λοιπόν είναι η συγκόλληση αυτων των 5 δυνάμεων. Και αυτό είναι που η Oracle προσφέρει, αυτό είναι το όραμά της. Δημιουργούμε την πιο πλήρη ψηφιακή πλατφόρμα, κατασκευάζοντας τα πάντα ώστε να δουλεύουν μαζί με στόχο να βοηθήσουμε τους πελάτες μας να Εξοικονομήσουν δευτερόλεπτα σε μια mobile συναλλαγή Να επιταχύνουν κατά μερικά λεπτά μια εσωτερική τους διαδικασία να κόψουν μήνες για την είσοδό τους σε μια νέα αγορά Αυτό το integration για το οποίο συζητάμε, στα πρώτα βήματα της ψηφιακής εποχής είχε παραμεληθεί πλέον όμως αναγνωρίζεται ως θεμελιώδες συστατικό της νέας εποχής. Because that cool digital service won’t be very cool if it can’t get provisioned, billed for, registered in your customer service system, and a host of other essential integrations.
  20. Ως επίλογο θα έλεγα πως είτε κάποιος οργανισμός θέλει να δημιουργήσει ενα νέο επιχειρηματικό μοντέλο ή να δημιουργήσει ενα νέο προιόν ή υπηρεσία που θα τον βοηθήσει να ξεπεράσει τον ανταγωνισμό απαιτείται η «ψηφιακή μεταμόρφωσή» του. Η λάθος κίνηση θα ήταν να μην κάνει καμία κίνηση. Ευχαριστώ για την προσοχή σας
  21. Let Oracle help you on your journey through digital transformation. Thank you.
  22. Your Digital Business Platform should be: The center of your company’s business and economic model; Playing a significant role in the execution and delivery of business and customer strategies; Based on one set of common resources; For multiple, concurrent and future business opportunities; Used to deliver and scale apps and data for digital business; Managed as one asset yet heterogeneous in nature; To be reused whenever needed… [CLICK TO NEXT SLIDE]
  23. And it must span big data, cloud, mobile, social, and the Internet of Things. These are five distinct technology trends, but they are increasingly intertwined. And this is having a dramatic impact upon enterprise IT. The biggest challenge that all enterprises will face is integrating these five forces together.
  24. A digital business platform should connect your producers with your consumers and give them tools to interact with each other. In essence, the Digital Business Platform is about enabling interactions. This requires strong integration at every point along the customer journey. And as enterprises get ready to move into a digital world where APIs, cloud, mobile, and RESTful interfaces rule, integration becomes even more critical.