This document describes several modules of the Clinical Workbench powered by Verdi system. It aims to provide clinicians with a single, unified patient record accessible via mobile devices and computers. This would integrate patient information from different hospital systems, saving clinicians time by eliminating the need to use multiple logins. Key features highlighted include electronic referrals, notes, charts, and test result notifications. The goal is to improve efficiency, collaboration, and potentially patient outcomes by expediting diagnosis and treatment.

1. CLINICAL WORKBENCH
POWERED BY VERDI
PATIENT INFORMATION THAT WORKS WHERE YOU DO
TELSTRA HEALTH
CLINICIAN

2. 02 CLINICAL WORKBENCH POWERED BY VERDI
10 MINS CHASING
A REFERRAL.
5 MINS DECIPHERING
HANDWRITING.
20 MINS HUNTING
DOWN X-RAYS.
You didn’t spend years in med
school only to spend half your
days chasing paperwork.
If your hospital is like most,
clinical and patient information is
entered into different systems by
different departments.
And that means you waste hours of
valuable time logging in to multiple
systems or making phone calls just to
get the information you need to make an
accurate diagnosis or treatment decision.
It’s not just your time that’s at stake.
Patient safety is too.The whole situation
creates an inefficient and error-prone
process that slows the patient journey
down and delays treatment,which can
negatively affect patient outcomes.
GET BACK YOUR MISSING MINUTES.
SAVE HOURS OF VALUABLE TIME
AND POTENTIALLY, LIVES.
Clinical Workbench powered by Verdi
is a smart new automated system that
has been hospital-tested at Australian
private and public hospitals.It assembles
patient and clinical information from
different departments and gives you a
single,unified patient record of referrals,
charts and notes – on your enabled mobile
device,laptop or desktop.
Simply search for your patient by name
to review a complete and up-to-date
record. Easily enter and update case
notes as you go.
Clinical Workbench notifies you
automatically as test results come in,
and displays these results in easy to
understand graphs. It even includes
smart capabilities – like automating the
creation of clinical lists, saving time and
simplifying routine tasks.

3. CLINICAL WORKBENCH POWERED BY VERDI 03
FIVE GREAT MODULES. ONE UNIFIED RECORD.
AVAILABLE WHERE AND WHEN YOU NEED IT.
V-SCAN
Enables staff to scan or photograph
paper-based information and clinical
images so that they become part of an
electronic medical record.
CLINICAL WORKBENCH POWERED BY VERDI
V-REFERRAL
An electronic referral
management system that
works with email,fax or
paper referrals.Tracks
referrals at every stage,
reducing delays,loss and
misclassification.
V-MOBILE
Delivers secure access
to patient information
via smartphones and
tablets in the hospital,
clinicians rooms,at
home or on the go.
V-NOTES
Enables clinicians
or transcription
services to enter notes
electronically into
a patient’s medical
profile - e.g.discharge
summaries,progress
notes,nutrition etc.
V-CHART
Provides a unified
view of patient
information drawn
from multiple sources
and categorised by
department and
patient for swift access
to complete records.
SMARTPHONE TABLETLAPTOP DESKTOP
YOUR HOSPITAL
ONCOLOGY
PATHOLOGY PAS
BED AVAILABILITY
DISCHARGE SUMMARY
EMERGENCY MRI RADIOLOGY
OBSTETRICSEXTERNAL RESULTS

4. 04 CLINICAL WORKBENCH POWERED BY VERDI
V-Referral makes it easy to submit
referrals online and track them from
within your own patient records.
FOCUS ON PATIENTS
NOT PAPERWORK
Right from the first step of referring a
patient to a hospital,V-Referral shortens
and simplifies the process.The minute
your referral is lodged by the triage nurse
or the referral manager,you’re notified.
This spares you of the need to follow up or
submit referrals twice thinking no action
has been taken.
From that stage on you can view the status
of your referral online as it makes its way
through the key stages of arrival,triage
and appointment booking.You can see
this information from within your patient
records,providing a holistic view of the
patient record.
IMPROVING THE FLOW OF PATIENTS
THROUGH BEDS AND CLINICS
V-Referral is so efficient it has already
been credited with faster admission and
more efficient use of hospital resources
and beds.Which means with V-Referral
your patient gets admitted and treated
faster – improving their outcomes.
And because only authorised individuals
can see patient information,the system is
far more secure than paper forms sitting
in in-trays.
V-REFERRAL
TAKING THE PAPERWORK AND GUESSWORK
OUT OF REFERRALS
1EASY REFERRAL
RECEIPT
V-Referral accepts
referrals via, fax, email, mail
or in person.
2INSTANT
ACCEPTANCE
NOTIFICATION
As soon as your referral is
entered into the system,the
referring doctor is notified by
email,fax or mail.You’ll know
immediately if rectification is
required,so you can address
issues faster.
3FASTER PATIENT
PROCESSING
V-Referral automates
and speeds up the entire
referral process, removing
log jams so your patients
can be treated faster.
4REGULAR STATUS
UPDATES
V-Referral shows you
the status of your referral
at key stages so you can
easily notify your team and
collaborate on a referral
within the hospital.

5. CLINICAL WORKBENCH POWERED BY VERDI 05
5INTEGRATES WITH
PATIENT RECORDS
Because it integrates
with your patient record
system you don’t have to
sift between different files
to discover the status of
a patient referral.You can
also customise the way it
presents information.
6PROTECTS
PATIENT PRIVACY
By reducing paperwork
and setting strict role-
based authorisation as to
who can see information,
V-Referral improves patient
privacy.You sign on with a
secure password to access
the system.
7PROVIDES
A RECORD
OF EVENTS
Because V-Referral records
every step of the patient
journey you have a secure
audit trail, making it easy
to check details after the
event if this is required for
legal or medical reasons.

6. 06 CLINICAL WORKBENCH POWERED BY VERDI
V-Chart takes patient information
from diverse hospital systems
and presents it in a single unified
patient record,categorised
by department.
No more logging on to different databases
to find radiology,pathology,X-rays,
discharge planning,referral status,notes
and other data.Simply search for a patient
by name and see all the details you need
at a glance.
WORKS WHERE YOU DO
V-Chart works on a PC or enabled mobile
device so you can quickly pull up patient
information as you do your rounds,consult
in your rooms or prepare for surgery.
One secure log-in takes you straight
to everything you need.Information is
presented in a friendly,intuitive way so you
can quickly find scans,images,test results
and notes.And it’s easy to enter or update
your own notes as you go.
You can also use V-Chart to create
clinical lists to display information that’s
important to you.For example,you might
want to list patients booked into a clinic,
awaiting surgery,or those with pathology
results outside a reference range (e.g.INR).
Lists are created automatically – all you
have to do is define the criteria once.
UPDATES YOU AUTOMATICALLY
The system doesn’t just collate patient
information,it also helps you work more
effectively by pushing you notifications
of key events.For example,incoming
pathology results,new clinical notes that
need to be signed off,as well as patient
lists for procedures and much more.
V-Chart is a valuable addition to your
referral network,making it far easier
for teams to collaborate.No more
entering information twice.V-Chart keeps
everyone up to date and informed more
quickly than using paperwork or multiple
systems.By streamlining and unifying
patient records it also helps decrease
patient risk through faster,more
informed diagnosis and treatment.
V-CHART
ONE PATIENT CHART.
ONE HUGE IMPROVEMENT.
1SAVES
VALUABLE TIME
No more logging on to
multiple hospital systems.
V-Chart assembles all
the information you need
in one complete patient
chart, categorised by
department database.
2WORKS WHERE
YOU DO
V-Chart works on your
mobile device or PC so
you can view and update
information at the bedside,
in your rooms, theatre or
from home.
3SEE EVERYTHING
AT A GLANCE
Search for a patient
by name and then see
everything you need –
pathology results, scans,
images, notes, discharge
plans and more, saving
time and potential
treatment errors.
4KEEPS YOU
UP TO DATE
V-Chart automatically
pushes notifications to you
when pathology or other
test results come in, so
you can make informed
treatment decisions faster.

7. CLINICAL WORKBENCH POWERED BY VERDI 07
5MAKES CLINICAL
LISTS FOR YOU
V-Chart will create
clinical lists according
to criteria you define –
abnormal results, surgery
dates, discharge. Once
you’ve set them up, the
process is completely
automated, saving time.
6PROTECTS
PATIENT PRIVACY
By reducing
paperwork and setting
strict authorisation as to
who can see information,
V-Chart improves patient
privacy. Simply sign on
with a secure password
to access the system.
7FULLY AUDITABLE
Because V-Chart
records everything
online it provides a secure
audit trail, making it easy
to check details after the
event if this is required for
legal or medical reasons.

8. 08 CLINICAL WORKBENCH POWERED BY VERDI
V-NOTES
MAKING PATIENT NOTES EASY TO FILE,
FIND, DECIPHER AND SIGN
V-Notes saves your valuable time
by letting you create and sign
notes digitally,and then save them
centrally for viewing as part of the
medical record.
Notes can be quickly located and viewed
by authorised professionals in your care
team – on a smartphone,desktop,laptop
or tablet PC.
WORKS THE WAY YOU DO
V-Notes lets you enter notes in many
convenient ways – dictate them,use a
typing pool or type them straight in - it’s up
to you.It also supports a service workflow
– from creation through reviewing,
authorising and publishing – with the
flexibility to customise the process to
match your preferences.
You can sign documents electronically
or delegate this function to colleagues
when you’re unavailable or on leave.
And it’s easy to design and create the
document types as you need – anaesthetic
notes,discharge summaries,clinical care
notes,etc.,using a set of templates that
you can customise.
SIMPLIFIES CARE TEAM
COLLABORATION
Once they’re in the system,authorised
staff can quickly search for and see notes
through any device with a browser making
it easy to review and update case notes
on the go.Notes are grouped by patient so
you get the complete picture at a glance
without having to chase up paperwork
from different colleagues.
Role-based security keeps confidential
patient information private.
1EASY TO ENTER
Dictate, type or have the
typing pool enter your
notes for you.Templates
lets you format them to suit
– from anaesthetist notes
to clinical case notes to
discharge summaries.
2QUICK TO SIGN
Sign your notes using
a digital signature
– or authorise another
professional on your care
team to sign for you.
3SAVE TIME
LOCATING NOTES
Once notes are in the
V-Notes system it’s easy to
search, review and update
patient notes as you go.
4GET THE
COMPLETE PICTURE
Authorised clinicians
can see all the notes that
relate to a patient in one
place, saving time and
potential treatment errors.

9. CLINICAL WORKBENCH POWERED BY VERDI 09
5WORKS WHERE
YOU DO
V-Notes can be
accessed via multiple
Internet connected
devices – desktop, laptop,
smartphone or tablet – so
you can see them wherever
and whenever you need.
6PROTECTS
PATIENT PRIVACY
By reducing
paperwork and setting
strict authorisation as to
who can see information,
V-Notes improves patient
privacy. Simply sign on
with a secure password to
access the system.
7FULLY AUDITABLE
Because V-Notes
records everything
online it provides a secure
audit trail, making it easy
to check details after the
event if this is required for
legal or medical reasons.
“VERDI PRESENTS A UNIFIED SINGLE
INTERFACE THAT PRESENTS THE DATA
IN A SIMPLE FORMAT THAT IS
CONSISTENT...IT’S A SINGLE LOGIN AND
ONCE THERE YOU CAN ACCESS ALL THE
DIFFERENT SORTS OF INFORMATION.”
GUY TONER, ASSOCIATE PROFESSOR,
PETER MACCALLUM CANCER CENTRE

10. 10 CLINICAL WORKBENCH POWERED BY VERDI
V-Scan lets you quickly and
easily convert paper-based
clinical information into electronic
files that can be used within the
Clinical Workbench modules by
authorised professionals.
SAVE TIME AND LABOUR
It’s easy to scan documents,letters
or multi-page reports from a single
centralised scanner or from scanners
located across multiple offices and wards.
V-Scan has practical and time-saving
features.It supports batch and single
document scanning.It reads barcodes,
automatically allocating scanned
information to the appropriate patient,
episode and record category based on
the label.It can automatically detect
page orientation and correct images.And
it records both the date of the scanned
document and the date of scanning.Role-
based security distinguishes between
three stages of scanning – scan,index
and quality assurance.
PUT EVERYONE ON THE SAME PAGE
You can also use V-Scan to receive
electronic information and attach it
to a specific medical record.
V-Scan gives everyone in the care team or
hospital administration immediate access
to paper-based correspondence and
medical information mapped against the
patient,date and document type.
Scanned documents can be easily retrieved
simply by searching under encounter
number,specialty or patient name.
V-SCAN
MAKING FILES AVAILABLE ELECTRONICALLY
You work in so many places,your
patient information should too.
That’s the thinking behind V-Mobile,
a software solution that takes
clinical information from your
existing systems and makes it
available on your mobile device.
WORKS WHERE YOU DO
Whether you’re at the bedside,in the
theatre or your rooms you can check and
update any patient information that’s
in the system – from scans to X-rays,
pathology results and patient notes.
V-Mobile doesn’t just save hours of your
valuable time,it also enables you to
respond more quickly to situations with
accurate information at your fingertips.
It’s an intuitive application that displays
clinical information from the hospital on
your smartphone or tablet.Authorised
professionals in your care team and referral
network can view results and enter notes,
keeping everyone informed and up-to-date
regarding all aspects of patient care from
prescriptions to tests,observations.
SHARE IMAGES AND OPINIONS
WITH YOUR REFERRAL NETWORK
If you’re working in a remote area you’re
also able to access your patient’s history
and chart from anywhere there’s an
internet connection.You can also easily
photograph a wound,inflammation,rash
etc.,and share it with colleagues for a
second opinion.
V-Mobile brings you a complete view
of your patient by displaying relevant
scanned reports,diagnostic imaging
and pathology results.It even presents
pathology results in tables and highlights
‘out of range’ results so you can interpret
them at a glance.
V-MOBILE
MAKING INFORMATION AVAILABLE WHERE YOU ARE

11. CLINICAL WORKBENCH POWERED BY VERDI 11
Healthcare information isn’t just
any old information. It’s highly
sensitive, often critical, and the file
sizes can be significant, especially
for imaging.
That’s why it’s important to trust your
solution to Telstra with its proven
track record of delivering critical
communications for healthcare
organisations right across Australia.
A DEDICATED HEALTHCARE TEAM
Telstra’s dedicated healthcare team will
work with your IT team to help ensure
Clinical Workbench meets your needs.
You’ll have the assurance of a large,
well resourced company standing
behind your solution with a deep pool of
healthcare expertise and IT engineering
we can draw on.
Telstra’s extensive integration experience
helps ensure your solution works
seamlessly across Telstra’s networks
and your devices – to provide secure
access to Clinical Workbench powered
by Verdi from the hospital front desk,
wards, surgeries, clinics, offices and
offsite locations.
We can draw on 2,500 communications
technicians, over 700 maintenance
technicians, 180 dedicated security
specialists and 146 ITIL-accredited
project managers to help keep your
Clinical Workbench performing at peak.
And when it comes to taking care of
business, we are known for our high
standard of customer care, having
attained Certified Customer Service
Organisation and International Customer
Service Standard (ICSS) certification at
the highest level. We deliver services
through an ITIL v3-aligned Information
Technology Services Model, ensuring
best practice methodologies.
A ROADMAP OF CONTINUAL
IMPROVEMENTS
Clinical Workbench powered by Verdi
is an important Telstra Healthcare
solution. It is tested and proven in a
clinical setting and it has a roadmap
of improvements already planned.
THE SECURITY LEVELS YOU NEED
The Telstra Mobile Network is not
only highly secure, it reaches 99% of
Australians. So if you use it together
with Clinical Workbench powered by
Verdi, your clinicians and other hospital
staff can connect securely and reliably
from more places.
Your business continuity is our
top priority. Telstra is one of the
few providers in Asia with ISO/IEC
27001:2005 security certification for our
key networking services. We support
customers with proactive 24/7/365
network monitoring and incident
response through our world-class Global
Operations Centre (GOC) and Managed
Network Operations Centre (MNOC).
A PROVEN TRACK RECORD
Network-centric healthcare has been
an important focus for Telstra for
many years. During that time we have
delivered innovations such as the Virtual
Trauma Videoconferencing Centre at
Lloddon Mallee Hospital in Victoria, as
well as deploying Bedside Solutions to
thousands of hospital beds in South
Australia.This sophisticated bedside unit
is used by clinicians to review MRI scans,
test results,X-rays, etc. and update
patient records during rounds. It reverts
to a patient-entertainment and meal-
ordering unit when not in use.
WHY TELSTRA
IN HEALTHCARE?
TELSTRA HAS SIGNIFICANT EXPERIENCE AND INVESTMENT IN CRITICAL
COMMUNICATIONS AND NETWORK-CENTRIC HEALTHCARE

12. telstra.com/health
ABOUT TELSTRA
More than 200 of the world’s top 500 companies rely on
us in over 230 countries. We work with them to achieve
their strategic goals, uniting our significant resources –
including 5,400 technology and technical specialists,
over 1,900 network planners and engineers, and over
3,100 field technicians.
Our fast, far-reaching Next IP®
and global IP networks,
as well as the Telstra Mobile Network, can help give
you a competitive edge. Expert teams at our
world-leading operations centres aim to deliver
business continuity 24/7/365, and our customer
service has full international certification.
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