Toney G. Jackson has over 20 years of experience in property management, retail management, and customer service. He is currently the Floor Manager at Grand Slam Flea Market Mall, where he achieves sales goals and provides excellent customer service. Previously, he worked as a Property Manager at Carter LLC, where he leased properties, showed units, and oversaw capital projects. He has also held roles as Manager and Lead Security at Hertz Rental, where he supervised employees, ensured safety policies were followed, and provided high quality customer service. Jackson aims to secure a position with opportunity for advancement where he can contribute to an organization's legacy.

1. Toney G. Jackson
459 Chapel Ridge Dr. apt. B ● Hazelwood, MO 63042 ● 314-502-0011 ● E-Mail:
t5jackson050@gmail.com
Objective
To secure a position in an organization that allows opportunity for advancement, and
where I can establish an important connection to the present and build a rich and lasting
legacy for the future of the organization.
Experience
Grand Slam Flea market Mall-May, Floor Manager 2015 – Present
 Achieving daily and weekly store performance sales goals cultivating long-term
customer relationships
 Utilize top notch customer service to provide best in class storage solutions
Uphold company standards
 For property presentation and maintenance multi-faceted retail management;
budget management, daily
 Bank deposits, manage store expenditures maintain accurate customer records,
including lease agreements,
 Addendums and correspondences follow-up with past-due customers and collect
on delinquent accounts
Carter LLC [January, Property Manager 2010 - 2014
 Implement marketing initiatives to achieve occupancy goals
 Advertise and fill vacancies
 Process applications and follow up with applicants
 Promote and show properties to prospective tenants
 Complete all required paperwork for new tenants
 Collect security deposits
 Enforce occupancy policies and procedures
 Oversee capital improvement projects
 Train and evaluate staff
Manager - 2002 - 2010
 Responsible for various daily management decisions in many areas including-personnel
 Scheduling, training and operations
 Provide on site supervision to ensure customer satisfaction
 Discipline employees according to union contract and company policies
 Maintain fleet balance through inventory and forecasting practices
 Motivate employees through communication and enthusiasm
 Monitor employee performance to ensure goal achievement

2. 
Lead Security - 2000- 2002
 Follow all established company safety policies and procedures
 Provide general security of the perimeter and control access to all Hertz assets
 Assist customers with directions and equipment as appropriate
 Properly identify employees by following established process and procedures
 Responsible for scanning all exiting vehicles
 Provide world class customer service
Hertz Rental-Vehicle Service Attendant January 1996-October 2000
 Maintain Quality standards by preparing and cleaning vehicles for rent.
 This includes checking cars for damage, washing the exterior, vacuuming interior, check and
 Filling fluids and fuel
 And ensuring all features is operational.
Education
Vashon High School 1984 - 1988
GED
Job Corp 1988-1989