The document discusses the GDACSmobile project, which aims to develop a mobile app for crowdsourced disaster assessment and response coordination. The app will allow the public to submit reports on disaster impacts, which will be moderated by registered users. It will integrate with Twitter to filter relevant tweets. Future work will evaluate the app's effectiveness, refine its categories based on humanitarian logistics needs, and identify contextual factors that influence information needs.

1. Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
ISCRAM2013 Conference
Baden-Baden, 12th May 2013
Twitter Integration
and Content Moderation in GDACSmobile

2. 1
Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
Structure of Presentation
Motivation and Background of the Project
User Concept
Content Moderation
Twitter Integration
Future Work

3. 2
Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
Humanitarian operations happen under high uncertainty and within
complex environments
Assessments help to form a decision base for planning and executing
operations
Needs of the affected population
Ability to cater for the needs
Lack of knowledge about, e.g., the state of infrastructure and the
presence of required resources
delays aid delivery,
leads to waste, and
makes planning more difficult.
Disasters and Assessments

4. 3
Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
GDACSmobile –Background of the Project
Global Disaster Alert & Coordination System (GDACS)
Information system for the international disaster response community
Information gap in the initial response phase:
monitoring, impact/risk analysis, information integration
18.000 users in 212 countries
Gaps in GDACS – Motivation for GDACSmobile
Insufficient community involvement
Inadequate GUI for the mobile use by first responders
One way communication
Project „GDACSmobile“
Mobile app for assessment
Content moderation of reports from the public
Flexible categories and report templates
Twitter integration

5. 4
Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
GDACSmobile – User Concept
Crowd
Registered Users
The Public
(Disaster Managers, Members of NGO‘s, etc.)
(Volunteers & Technical Specialists)

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Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
GDACSmobile – Content Moderation
Provider
Public
Registered
Content moderation
User

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Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
GDACSmobile – Twitter Integration
FilteringPosting
Categorizati
on
Moderation
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Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
Future Work
Evaluation in simulation exercises
Larger scale
Bigger involvement of practicioners
Evaluation of the effectiveness and value of tweets
Focus on humanitarian logistics
Based on the results,
Related work
Identify the information needs in humanitarian logistics
 refine the category and report structures accordingly
Identify the contextual factors that influence information needs
Develop a method to prioritize information needs regarding context

9. 8
Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
Contact Details
Dipl.-Logist. Daniel Link
Westfalian Wilhelms-University Münster
Chair for Information Systems and Supply Chain Management
Leonardo-Campus 3
48149 Münster, Germany
Tel.: +49 (251) 83-38004
Daniel.Link@wi.uni-muenster.de

10. 9
Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
Backup Slides

11. 10
Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
GDACSmobile – Information Cycle
ProviderUser
Social Media
Moderation
Configuration
Reaction
Assessment

12. 11
Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
GDACSmobile – Flexible Report Categories
Sphere
Project UNDAC

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Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
Download GDACSmobile
Download the GDACSmobile smartphone
app:
http://www.gdacsmobile.de.vu

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Chair for Information Systems and Supply Chain Management
Dipl.-Logist. Daniel Link
Established methods
Personal inquiry in the affected area, e.g. from the general population
Exploration of the affected area by assessment teams
Remote sensing with satellites
New methods
Messages from the population, e.g. via SMS
Remote sensing with Unmanned Aerial Vehicles
Support from Volunteers & Technical Communities
A current challenge: integrating messages from the population,
e.g. through SMS text messages and online social media
Methods for Assessment