SlideShare a Scribd company logo
RCM
Nancy Regan
IS NOT A
MAINTENANCE
PROGRAM!
I hear people say (and
post!) that RCM is a
maintenance program.
RCM is NOT a
maintenance program.
RCM is a process used to
identify what Preventive
Maintenance or Condition
Based Maintenance you need to
implement so you get the
Reliability you need from your
equipment.
RCM is a 7-step process.
Steps 1-4:
Create an FMEA
Steps 1-4: FMEA
Failure Modes and
Effects Analysis
5. Assess Consequences
(AKA Criticality)
Step 5:
Assess Consequences of each
Failure Mode.
Step 6:
Consider Proactive Maintenance
for each Failure Mode
6. Identify Task and Assign Interval
Scheduled Restoration
Scheduled Replacement
Condition Based Maintenance
Step 7:
Consider a Default Strategy for
each Failure Mode
Change to Operating Procedure
Improvement to Training
Equipment Redesign
Examples
RCM
is a process that helps
you develop a
maintenance program.
It's NOT a maintenance
program.
Thank you for reading!
Free RCM Overview Course
RCMTrainingOnline.com/Overview
Course Instructor:
Nancy Regan

More Related Content

Similar to 12-RCM NOT a Maintenance Program.pdf

Failure mode effect_analysis_fmea
Failure mode effect_analysis_fmeaFailure mode effect_analysis_fmea
Failure mode effect_analysis_fmea
Jitesh Gaurav
 
Reliability-centered maintenance (RCM) & Total Productive Maintenance (TPM).pptx
Reliability-centered maintenance (RCM) & Total Productive Maintenance (TPM).pptxReliability-centered maintenance (RCM) & Total Productive Maintenance (TPM).pptx
Reliability-centered maintenance (RCM) & Total Productive Maintenance (TPM).pptx
Samuel Gher
 
Failure Modes and Effects Analysis (FMEA).ppt
Failure Modes and Effects Analysis (FMEA).pptFailure Modes and Effects Analysis (FMEA).ppt
Failure Modes and Effects Analysis (FMEA).ppt
GURU DATTA
 
Maintenance strategy
Maintenance strategyMaintenance strategy
Maintenance strategy
gumma alsgier
 
How to implement an effective fmea process
How to implement an effective fmea processHow to implement an effective fmea process
How to implement an effective fmea process
ASQ Reliability Division
 
Poet ( PROCESS OPERATIONAL EXCELLENCE TECHNIQUE)
Poet ( PROCESS OPERATIONAL EXCELLENCE TECHNIQUE)Poet ( PROCESS OPERATIONAL EXCELLENCE TECHNIQUE)
Poet ( PROCESS OPERATIONAL EXCELLENCE TECHNIQUE)
Dr. V.N. Tikku
 
Stages of FMEA in Total Quality Management
Stages of FMEA in Total Quality Management Stages of FMEA in Total Quality Management
Stages of FMEA in Total Quality Management
Dr.Raja R
 
Pfmea training 1111.pptx
Pfmea training 1111.pptxPfmea training 1111.pptx
Pfmea training 1111.pptx
Manish Pathak
 
FMEA_BAL_Deepak_Sahoo
FMEA_BAL_Deepak_SahooFMEA_BAL_Deepak_Sahoo
FMEA_BAL_Deepak_Sahoo
DEEPAK SAHOO
 
Demystifying the Common Misconceptions about Reliability Centered Maintenance...
Demystifying the Common Misconceptions about Reliability Centered Maintenance...Demystifying the Common Misconceptions about Reliability Centered Maintenance...
Demystifying the Common Misconceptions about Reliability Centered Maintenance...
Nancy Regan
 
Tool Box Talk - CMRP exam recommendations
Tool Box Talk - CMRP exam recommendationsTool Box Talk - CMRP exam recommendations
Tool Box Talk - CMRP exam recommendations
Ricky Smith CMRP, CMRT
 
The 10 most common fmea mistakes
The 10 most common fmea mistakes The 10 most common fmea mistakes
The 10 most common fmea mistakes
ASQ Reliability Division
 
Asset Reliability Begins With Your Operators
Asset Reliability Begins With Your OperatorsAsset Reliability Begins With Your Operators
Asset Reliability Begins With Your Operators
Ricky Smith CMRP, CMRT
 
TPM CYCLE D
TPM CYCLE DTPM CYCLE D
TPM CYCLE D
Max Lyons
 

Similar to 12-RCM NOT a Maintenance Program.pdf (20)

Failure mode effect_analysis_fmea
Failure mode effect_analysis_fmeaFailure mode effect_analysis_fmea
Failure mode effect_analysis_fmea
 
Reliability-centered maintenance (RCM) & Total Productive Maintenance (TPM).pptx
Reliability-centered maintenance (RCM) & Total Productive Maintenance (TPM).pptxReliability-centered maintenance (RCM) & Total Productive Maintenance (TPM).pptx
Reliability-centered maintenance (RCM) & Total Productive Maintenance (TPM).pptx
 
Failure Modes and Effects Analysis (FMEA).ppt
Failure Modes and Effects Analysis (FMEA).pptFailure Modes and Effects Analysis (FMEA).ppt
Failure Modes and Effects Analysis (FMEA).ppt
 
Using rcm
Using rcmUsing rcm
Using rcm
 
RCM
RCMRCM
RCM
 
Fmea
FmeaFmea
Fmea
 
FMEA
FMEAFMEA
FMEA
 
Advanced Pfmea
Advanced PfmeaAdvanced Pfmea
Advanced Pfmea
 
Maximo Overview
Maximo OverviewMaximo Overview
Maximo Overview
 
Maintenance strategy
Maintenance strategyMaintenance strategy
Maintenance strategy
 
How to implement an effective fmea process
How to implement an effective fmea processHow to implement an effective fmea process
How to implement an effective fmea process
 
Poet ( PROCESS OPERATIONAL EXCELLENCE TECHNIQUE)
Poet ( PROCESS OPERATIONAL EXCELLENCE TECHNIQUE)Poet ( PROCESS OPERATIONAL EXCELLENCE TECHNIQUE)
Poet ( PROCESS OPERATIONAL EXCELLENCE TECHNIQUE)
 
Stages of FMEA in Total Quality Management
Stages of FMEA in Total Quality Management Stages of FMEA in Total Quality Management
Stages of FMEA in Total Quality Management
 
Pfmea training 1111.pptx
Pfmea training 1111.pptxPfmea training 1111.pptx
Pfmea training 1111.pptx
 
FMEA_BAL_Deepak_Sahoo
FMEA_BAL_Deepak_SahooFMEA_BAL_Deepak_Sahoo
FMEA_BAL_Deepak_Sahoo
 
Demystifying the Common Misconceptions about Reliability Centered Maintenance...
Demystifying the Common Misconceptions about Reliability Centered Maintenance...Demystifying the Common Misconceptions about Reliability Centered Maintenance...
Demystifying the Common Misconceptions about Reliability Centered Maintenance...
 
Tool Box Talk - CMRP exam recommendations
Tool Box Talk - CMRP exam recommendationsTool Box Talk - CMRP exam recommendations
Tool Box Talk - CMRP exam recommendations
 
The 10 most common fmea mistakes
The 10 most common fmea mistakes The 10 most common fmea mistakes
The 10 most common fmea mistakes
 
Asset Reliability Begins With Your Operators
Asset Reliability Begins With Your OperatorsAsset Reliability Begins With Your Operators
Asset Reliability Begins With Your Operators
 
TPM CYCLE D
TPM CYCLE DTPM CYCLE D
TPM CYCLE D
 

More from Accendo Reliability

Should RCM be applied to all assets.pdf
Should RCM be applied to all assets.pdfShould RCM be applied to all assets.pdf
Should RCM be applied to all assets.pdf
Accendo Reliability
 
T or F Must have failure data.pdf
T or F Must have failure data.pdfT or F Must have failure data.pdf
T or F Must have failure data.pdf
Accendo Reliability
 
Should RCM Templates be used.pdf
Should RCM Templates be used.pdfShould RCM Templates be used.pdf
Should RCM Templates be used.pdf
Accendo Reliability
 
13-RCM Reduces Maintenance.pdf
13-RCM Reduces Maintenance.pdf13-RCM Reduces Maintenance.pdf
13-RCM Reduces Maintenance.pdf
Accendo Reliability
 
11-RCM is like a diet.pdf
11-RCM is like a diet.pdf11-RCM is like a diet.pdf
11-RCM is like a diet.pdf
Accendo Reliability
 
09-Myth RCM only product is maintenance.pdf
09-Myth RCM only product is maintenance.pdf09-Myth RCM only product is maintenance.pdf
09-Myth RCM only product is maintenance.pdf
Accendo Reliability
 
10-RCM has serious weaknesses industrial environment.pdf
10-RCM has serious weaknesses industrial environment.pdf10-RCM has serious weaknesses industrial environment.pdf
10-RCM has serious weaknesses industrial environment.pdf
Accendo Reliability
 
08-Master the basics carousel.pdf
08-Master the basics carousel.pdf08-Master the basics carousel.pdf
08-Master the basics carousel.pdf
Accendo Reliability
 
07-Manufacturer Recommended Maintenance.pdf
07-Manufacturer Recommended Maintenance.pdf07-Manufacturer Recommended Maintenance.pdf
07-Manufacturer Recommended Maintenance.pdf
Accendo Reliability
 
06-Is a Criticality Analysis Required.pdf
06-Is a Criticality Analysis Required.pdf06-Is a Criticality Analysis Required.pdf
06-Is a Criticality Analysis Required.pdf
Accendo Reliability
 
05-Failure Modes Right Detail.pdf
05-Failure Modes Right Detail.pdf05-Failure Modes Right Detail.pdf
05-Failure Modes Right Detail.pdf
Accendo Reliability
 
03-3 Ways to Do RCM.pdf
03-3 Ways to Do RCM.pdf03-3 Ways to Do RCM.pdf
03-3 Ways to Do RCM.pdf
Accendo Reliability
 
04-Equipment Experts Couldn't believe response.pdf
04-Equipment Experts Couldn't believe response.pdf04-Equipment Experts Couldn't believe response.pdf
04-Equipment Experts Couldn't believe response.pdf
Accendo Reliability
 
01-5 CBM Facts.pdf
01-5 CBM Facts.pdf01-5 CBM Facts.pdf
01-5 CBM Facts.pdf
Accendo Reliability
 
Lean Manufacturing
Lean ManufacturingLean Manufacturing
Lean Manufacturing
Accendo Reliability
 
Reliability Engineering Management course flyer
Reliability Engineering Management course flyerReliability Engineering Management course flyer
Reliability Engineering Management course flyer
Accendo Reliability
 
How to Create an Accelerated Life Test
How to Create an Accelerated Life TestHow to Create an Accelerated Life Test
How to Create an Accelerated Life Test
Accendo Reliability
 
Reliability Programs
Reliability ProgramsReliability Programs
Reliability Programs
Accendo Reliability
 
Reliability Distributions
Reliability DistributionsReliability Distributions
Reliability Distributions
Accendo Reliability
 
R Software and Reliability
R Software and ReliabilityR Software and Reliability
R Software and Reliability
Accendo Reliability
 

More from Accendo Reliability (20)

Should RCM be applied to all assets.pdf
Should RCM be applied to all assets.pdfShould RCM be applied to all assets.pdf
Should RCM be applied to all assets.pdf
 
T or F Must have failure data.pdf
T or F Must have failure data.pdfT or F Must have failure data.pdf
T or F Must have failure data.pdf
 
Should RCM Templates be used.pdf
Should RCM Templates be used.pdfShould RCM Templates be used.pdf
Should RCM Templates be used.pdf
 
13-RCM Reduces Maintenance.pdf
13-RCM Reduces Maintenance.pdf13-RCM Reduces Maintenance.pdf
13-RCM Reduces Maintenance.pdf
 
11-RCM is like a diet.pdf
11-RCM is like a diet.pdf11-RCM is like a diet.pdf
11-RCM is like a diet.pdf
 
09-Myth RCM only product is maintenance.pdf
09-Myth RCM only product is maintenance.pdf09-Myth RCM only product is maintenance.pdf
09-Myth RCM only product is maintenance.pdf
 
10-RCM has serious weaknesses industrial environment.pdf
10-RCM has serious weaknesses industrial environment.pdf10-RCM has serious weaknesses industrial environment.pdf
10-RCM has serious weaknesses industrial environment.pdf
 
08-Master the basics carousel.pdf
08-Master the basics carousel.pdf08-Master the basics carousel.pdf
08-Master the basics carousel.pdf
 
07-Manufacturer Recommended Maintenance.pdf
07-Manufacturer Recommended Maintenance.pdf07-Manufacturer Recommended Maintenance.pdf
07-Manufacturer Recommended Maintenance.pdf
 
06-Is a Criticality Analysis Required.pdf
06-Is a Criticality Analysis Required.pdf06-Is a Criticality Analysis Required.pdf
06-Is a Criticality Analysis Required.pdf
 
05-Failure Modes Right Detail.pdf
05-Failure Modes Right Detail.pdf05-Failure Modes Right Detail.pdf
05-Failure Modes Right Detail.pdf
 
03-3 Ways to Do RCM.pdf
03-3 Ways to Do RCM.pdf03-3 Ways to Do RCM.pdf
03-3 Ways to Do RCM.pdf
 
04-Equipment Experts Couldn't believe response.pdf
04-Equipment Experts Couldn't believe response.pdf04-Equipment Experts Couldn't believe response.pdf
04-Equipment Experts Couldn't believe response.pdf
 
01-5 CBM Facts.pdf
01-5 CBM Facts.pdf01-5 CBM Facts.pdf
01-5 CBM Facts.pdf
 
Lean Manufacturing
Lean ManufacturingLean Manufacturing
Lean Manufacturing
 
Reliability Engineering Management course flyer
Reliability Engineering Management course flyerReliability Engineering Management course flyer
Reliability Engineering Management course flyer
 
How to Create an Accelerated Life Test
How to Create an Accelerated Life TestHow to Create an Accelerated Life Test
How to Create an Accelerated Life Test
 
Reliability Programs
Reliability ProgramsReliability Programs
Reliability Programs
 
Reliability Distributions
Reliability DistributionsReliability Distributions
Reliability Distributions
 
R Software and Reliability
R Software and ReliabilityR Software and Reliability
R Software and Reliability
 

Recently uploaded

Automobile Management System Project Report.pdf
Automobile Management System Project Report.pdfAutomobile Management System Project Report.pdf
Automobile Management System Project Report.pdf
Kamal Acharya
 
Cosmetic shop management system project report.pdf
Cosmetic shop management system project report.pdfCosmetic shop management system project report.pdf
Cosmetic shop management system project report.pdf
Kamal Acharya
 
The Benefits and Techniques of Trenchless Pipe Repair.pdf
The Benefits and Techniques of Trenchless Pipe Repair.pdfThe Benefits and Techniques of Trenchless Pipe Repair.pdf
The Benefits and Techniques of Trenchless Pipe Repair.pdf
Pipe Restoration Solutions
 
Halogenation process of chemical process industries
Halogenation process of chemical process industriesHalogenation process of chemical process industries
Halogenation process of chemical process industries
MuhammadTufail242431
 
ethical hacking-mobile hacking methods.ppt
ethical hacking-mobile hacking methods.pptethical hacking-mobile hacking methods.ppt
ethical hacking-mobile hacking methods.ppt
Jayaprasanna4
 
Architectural Portfolio Sean Lockwood
Architectural Portfolio Sean LockwoodArchitectural Portfolio Sean Lockwood
Architectural Portfolio Sean Lockwood
seandesed
 
addressing modes in computer architecture
addressing modes  in computer architectureaddressing modes  in computer architecture
addressing modes in computer architecture
ShahidSultan24
 
H.Seo, ICLR 2024, MLILAB, KAIST AI.pdf
H.Seo,  ICLR 2024, MLILAB,  KAIST AI.pdfH.Seo,  ICLR 2024, MLILAB,  KAIST AI.pdf
H.Seo, ICLR 2024, MLILAB, KAIST AI.pdf
MLILAB
 
Vaccine management system project report documentation..pdf
Vaccine management system project report documentation..pdfVaccine management system project report documentation..pdf
Vaccine management system project report documentation..pdf
Kamal Acharya
 
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
obonagu
 
power quality voltage fluctuation UNIT - I.pptx
power quality voltage fluctuation UNIT - I.pptxpower quality voltage fluctuation UNIT - I.pptx
power quality voltage fluctuation UNIT - I.pptx
ViniHema
 
CME397 Surface Engineering- Professional Elective
CME397 Surface Engineering- Professional ElectiveCME397 Surface Engineering- Professional Elective
CME397 Surface Engineering- Professional Elective
karthi keyan
 
The role of big data in decision making.
The role of big data in decision making.The role of big data in decision making.
The role of big data in decision making.
ankuprajapati0525
 
HYDROPOWER - Hydroelectric power generation
HYDROPOWER - Hydroelectric power generationHYDROPOWER - Hydroelectric power generation
HYDROPOWER - Hydroelectric power generation
Robbie Edward Sayers
 
COLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdf
COLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdfCOLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdf
COLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdf
Kamal Acharya
 
DESIGN A COTTON SEED SEPARATION MACHINE.docx
DESIGN A COTTON SEED SEPARATION MACHINE.docxDESIGN A COTTON SEED SEPARATION MACHINE.docx
DESIGN A COTTON SEED SEPARATION MACHINE.docx
FluxPrime1
 
Student information management system project report ii.pdf
Student information management system project report ii.pdfStudent information management system project report ii.pdf
Student information management system project report ii.pdf
Kamal Acharya
 
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSE
TECHNICAL TRAINING MANUAL   GENERAL FAMILIARIZATION COURSETECHNICAL TRAINING MANUAL   GENERAL FAMILIARIZATION COURSE
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSE
DuvanRamosGarzon1
 
Quality defects in TMT Bars, Possible causes and Potential Solutions.
Quality defects in TMT Bars, Possible causes and Potential Solutions.Quality defects in TMT Bars, Possible causes and Potential Solutions.
Quality defects in TMT Bars, Possible causes and Potential Solutions.
PrashantGoswami42
 
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
Amil Baba Dawood bangali
 

Recently uploaded (20)

Automobile Management System Project Report.pdf
Automobile Management System Project Report.pdfAutomobile Management System Project Report.pdf
Automobile Management System Project Report.pdf
 
Cosmetic shop management system project report.pdf
Cosmetic shop management system project report.pdfCosmetic shop management system project report.pdf
Cosmetic shop management system project report.pdf
 
The Benefits and Techniques of Trenchless Pipe Repair.pdf
The Benefits and Techniques of Trenchless Pipe Repair.pdfThe Benefits and Techniques of Trenchless Pipe Repair.pdf
The Benefits and Techniques of Trenchless Pipe Repair.pdf
 
Halogenation process of chemical process industries
Halogenation process of chemical process industriesHalogenation process of chemical process industries
Halogenation process of chemical process industries
 
ethical hacking-mobile hacking methods.ppt
ethical hacking-mobile hacking methods.pptethical hacking-mobile hacking methods.ppt
ethical hacking-mobile hacking methods.ppt
 
Architectural Portfolio Sean Lockwood
Architectural Portfolio Sean LockwoodArchitectural Portfolio Sean Lockwood
Architectural Portfolio Sean Lockwood
 
addressing modes in computer architecture
addressing modes  in computer architectureaddressing modes  in computer architecture
addressing modes in computer architecture
 
H.Seo, ICLR 2024, MLILAB, KAIST AI.pdf
H.Seo,  ICLR 2024, MLILAB,  KAIST AI.pdfH.Seo,  ICLR 2024, MLILAB,  KAIST AI.pdf
H.Seo, ICLR 2024, MLILAB, KAIST AI.pdf
 
Vaccine management system project report documentation..pdf
Vaccine management system project report documentation..pdfVaccine management system project report documentation..pdf
Vaccine management system project report documentation..pdf
 
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
 
power quality voltage fluctuation UNIT - I.pptx
power quality voltage fluctuation UNIT - I.pptxpower quality voltage fluctuation UNIT - I.pptx
power quality voltage fluctuation UNIT - I.pptx
 
CME397 Surface Engineering- Professional Elective
CME397 Surface Engineering- Professional ElectiveCME397 Surface Engineering- Professional Elective
CME397 Surface Engineering- Professional Elective
 
The role of big data in decision making.
The role of big data in decision making.The role of big data in decision making.
The role of big data in decision making.
 
HYDROPOWER - Hydroelectric power generation
HYDROPOWER - Hydroelectric power generationHYDROPOWER - Hydroelectric power generation
HYDROPOWER - Hydroelectric power generation
 
COLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdf
COLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdfCOLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdf
COLLEGE BUS MANAGEMENT SYSTEM PROJECT REPORT.pdf
 
DESIGN A COTTON SEED SEPARATION MACHINE.docx
DESIGN A COTTON SEED SEPARATION MACHINE.docxDESIGN A COTTON SEED SEPARATION MACHINE.docx
DESIGN A COTTON SEED SEPARATION MACHINE.docx
 
Student information management system project report ii.pdf
Student information management system project report ii.pdfStudent information management system project report ii.pdf
Student information management system project report ii.pdf
 
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSE
TECHNICAL TRAINING MANUAL   GENERAL FAMILIARIZATION COURSETECHNICAL TRAINING MANUAL   GENERAL FAMILIARIZATION COURSE
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSE
 
Quality defects in TMT Bars, Possible causes and Potential Solutions.
Quality defects in TMT Bars, Possible causes and Potential Solutions.Quality defects in TMT Bars, Possible causes and Potential Solutions.
Quality defects in TMT Bars, Possible causes and Potential Solutions.
 
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
 

12-RCM NOT a Maintenance Program.pdf

  • 1. RCM Nancy Regan IS NOT A MAINTENANCE PROGRAM!
  • 2. I hear people say (and post!) that RCM is a maintenance program.
  • 3. RCM is NOT a maintenance program.
  • 4. RCM is a process used to identify what Preventive Maintenance or Condition Based Maintenance you need to implement so you get the Reliability you need from your equipment.
  • 5. RCM is a 7-step process.
  • 6. Steps 1-4: Create an FMEA Steps 1-4: FMEA Failure Modes and Effects Analysis
  • 7. 5. Assess Consequences (AKA Criticality) Step 5: Assess Consequences of each Failure Mode.
  • 8. Step 6: Consider Proactive Maintenance for each Failure Mode 6. Identify Task and Assign Interval Scheduled Restoration Scheduled Replacement Condition Based Maintenance
  • 9. Step 7: Consider a Default Strategy for each Failure Mode Change to Operating Procedure Improvement to Training Equipment Redesign Examples
  • 10. RCM is a process that helps you develop a maintenance program. It's NOT a maintenance program.
  • 11. Thank you for reading! Free RCM Overview Course RCMTrainingOnline.com/Overview Course Instructor: Nancy Regan