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+ 
Sally Britnell 
Lecturer 
AUT University 
Students as Agents of Change: Empowering 
patients using mobile technology in health 
promotion
+ 
Acknowledgements 
 Project Leader 
 Sally Britnell 
 CFLAT Advisor 
 Vickel Naryan 
 Writing 
 Sally Britnell 
 Jo Conaglen 
 Susan Johns 
 Data Collection 
 Glennis Best 
 Sally Britnell 
 Susan Johns 
 Caroline McKinney 
 Faith Reed 
 Jaga Maya Shrestha-Ranjit 
 Kay Shannon 
 Annie Tatton 
Funding for this project was provided by the Centre for Learning and Teaching 
at AUT University in 2013
+ 
Common Cardiovascular Diseases 
in New Zealand 
Cerebrovascular 
Disease 
Damage to blood vessels 
supplying the brain 
Heart Attack 
Coronary Heart Disease 
Damage to blood vessels 
supplying the heart 
Stroke 
Background
+ 
Cardiovascular Disease in 
New Zealand 
 Cardiovascular Disease 
(CVD) is the leading 
cause of death in NZ. 
 30% of deaths are 
related to CVD. 
 Every 90 minutes a New 
Zealander dies from 
CVD relared illness. 
Background 
Annual risk of CVD related 
death for those > 40 years of 
2,074,900 
622,470 
age 
No Risk Risk of Death from CVD
+ 
Cardiovascular disease is often 
preventable 
Risk 
Factors 
Lifestyle 
Changes 
Background 
Requires Patient 
Education
+ 
The Problem 
 AUT University nursing students provide a health 
assessments at workplaces in Auckland. 
 Patients have variable health literacy. 
 Tools and resources need to accommodate a wide 
range of learning styles and needs. 
 Education needs to be individualised to each patient. 
Problem
+ 
Solution 
 Allow facilitated exploration of individual patient 
information “on the spot”. 
Tablet with 
Pocket Wi- 
Fi 
Heart 
Health 
Forecast 
Tool 
Individual, 
Guided, 
Interactive 
Learning 
 Multiple modalities: 
 interactive 
 graphical 
 spoken 
 written 
Strategy
+ 
Methods 
AUT University 
Ethics Approval 
(Part of a larger 
study) 
Theoretical and 
practical training for 
students and staff 
Students coached 
to use Heart Health 
Forecast online tool 
(New Zealand 
Heart Foundation) 
Students provided 
health assessments 
in workplaces 
Data Analysis using 
SPSS using 
descriptive 
statistics 
Anonymous patient 
and student survey 
distributed and 
returned 
Methods
+ 
Health Assessment’s In Action 
A written release was gained from those pictured in the below photos and 
returned by the photographer to AUT University (Marketing). These photographs 
have also been published in two suburban newspapers. 
Victoria Lelo 
Takes a sample of blood 
Wes Namizono & Aleshia Sneap 
Explanation of Cardiovascular 
Risk with a patient 
Patient 
Education
+ 
Return Rates 
 Surveys were distributed to all students and patients: 
 504 patients 
 130 students 
 Surveys were returned by: 
 125 patients (24.8%) 
 61 Students (46.9%) 
 Students completed an online survey. 
 Patients could complete this online or via prepaid post. 
Results
+ 
Demographics (Patients) 
Age 
< 20 years 2 1.6% 
21 - 30 years 21 16.8% 
31 - 40 years 44 35.2% 
41 - 50 years 27 21.6% 
51 - 60 years 20 16.0% 
> 60 years 4 3.2% 
Not specified 7 5.6% 
Ethnicity 
NZ Eurpean 59 47.2% 
Asian / Indian 24 19.2% 
Pacific 20 16.0% 
Maori 16 12.8% 
MEELA 2 1.6% 
Other European 4 3.2% 
Gender 
Female 78 62.4% 
Male 46 36.8% 
not valid 1 0.8% 
Results
+ 
Demographics (Students) 
Age 
< 20 years 30 49.2% 
21 - 30 years 23 37.7% 
31 - 40 years 3 4.9% 
41 - 50 years 4 6.6% 
51 - 60 years 0 0.0% 
> 60 years 0 0.0% 
Not Specified 1 1.6% 
Ethnicity 
NZ Eurpean 29 47.5% 
Asian / Indian 18 29.5% 
Pacific 8 13.1% 
Maori 3 4.9% 
MEELA 1 1.6% 
Other European 2 3.3% 
Gender 
Female 57 93.4% 
Male 4 6.6% 
not valid 0 0.0% 
Results
+ 
Usefulness of the Heart Health 
Forecast Tool to students 
 40 students 
(66.6%) 
indicated. 
 mean (SD) score 
of 7.9 (1.8) 
12 
10 
8 
6 
4 
2 
0 
Usefulness mobile access to the Heart 
Health Forecast Tool (Students) 
1 2 3 4 5 6 7 8 9 10 
n 
1 = not useful - 10 = very useful 
Results
+ 
Usefulness of the Heart Health 
Forecast Tool for patients 
 50 patients 
(40.0%) 
 mean (SD) score 
of 8.5 (1.6) 
30 
25 
20 
15 
10 
5 
0 
Usefulness mobile access to the Heart 
Health Forecast Tool (Patients) 
1 2 3 4 5 6 7 8 9 10 
n 
1 = not useful - 10 = very useful 
Results
+ 
Patient Knowledge 
 Self rated knowledge 
of own health (0 to 10 
or no knowledge to 
very knowledgeable) 
 Mean difference score 
(paired t-test) of 1.8 
(SD 1.9, 95% CI 1.5 - 
2.1, P < 0.0001) 
30 
25 
20 
15 
10 
5 
0 
Patient Knowledge 
-3 -2 -1 0 1 2 3 4 5 6 7 8 
n 
Knowledge After - Knowledge Before 
Results
+ 
Student use of resources to educate 
patients 
Results 
Resources Used Most Useful 
Heart Health Forecast Online Tool 33 54.1% 20 33.3% 
Blood Pressure Chart 31 50.8% 8 13.3% 
BMI Chart or Wheel 27 44.3% 4 6.7% 
Peak Flow Chart 24 39.3% 3 5.0% 
Blood Test Results 20 32.8% 11 18.3% 
Patient Information Pamphlets 13 21.3% 15 25.0% 
Cardiovascular Risk Chart 11 18.0% 5 8.3% 
Other 13 21.3% 10 16.7%
+ 
Readiness to learn 
Many patients want to learn about their 
health 
Top two reasons why patients chose to have 
a health assessment: 
 lipid and blood sugar testing (36.8%), 
general interest / check up (24.0%). 
Discussion
+ 
Mobile technology can improve 
patient outcomes 
Literature suggests mobile technology 
leads to increased knowledge 
Discussion 
Increased 
Knowledge 
Ability to 
Change 
Improved Health 
Outcomes
+ 
Patients as active recipients of 
health information 
Online 
Information 
Patient 
Knowledge 
Clinician 
Knowledge 
Validated 
Information 
Patient 
Treatment 
Patient 
Knowledge 
Discussion 
Traditional 
Healthcare 
Recent 
Healthcare
+ 
Risk of information that is not 
validated 
 A plethora of online health information is available. 
 Literature recognises risk of un-validated information. 
Discussion 
http://www.topnews.in/health/online-self-diagnosis-poses-health-risk-210075 
Do patients have the 
expertise to interpret 
available health 
information alone? 
How does this affect health 
outcomes?
+ 
Engagement versus Distraction 
 Explanation of 
technology can reduce 
distraction 
Discussion 
 Studies have shown an 
increase patient 
engagement when using 
mobile technology to 
learn 
Clinician 
Technology 
Patient 
Distraction
+ 
Point of Difference 
This study used health care professional 
facilitated online learning with patients 
 Current literature predominantly self directed 
online patient education. 
 Research sparse for health care professional 
facilitated online patient education using mobile 
technology. 
Discussion
+ 
Internet Connectivity 
Students reported what stopped them using 
the Heart Health Forecast tool online (top 
three): 
 “Wi-Fi” connectivity (26.2%) 
 “not working” (9.8%) 
 “website down” (1.6%) 
 Analysis of exact connectivity problem limited 
due to survey design 
Discussion
+ 
Conclusion 
 Students and patients found mobile technology and 
online tools useful in patient education for 
cardiovascular risk. 
 Patient knowledge of their health increased after 
facilitated education using mobile technology to 
display the HHF from the New Zealand Heart 
Foundation. 
Conclusion
+ 
Future Research 
 Staff interaction with technology in patient education 
 Engagement in lifestyle change and patient 
outcomes after online education intervention 
 Communication styles when working with technology 
to educate patients 
Anecdotal observations 
 Students communication became more facilitative 
between patient and student using this tool.
+ 
Questions Thank You 
Contact: Sally Britnell - sally.britnell@aut.ac.nz 
Questions 
 Please note that a scientific report accompanies this 
presentation

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Nursing students as agents of change

  • 1. + Sally Britnell Lecturer AUT University Students as Agents of Change: Empowering patients using mobile technology in health promotion
  • 2. + Acknowledgements  Project Leader  Sally Britnell  CFLAT Advisor  Vickel Naryan  Writing  Sally Britnell  Jo Conaglen  Susan Johns  Data Collection  Glennis Best  Sally Britnell  Susan Johns  Caroline McKinney  Faith Reed  Jaga Maya Shrestha-Ranjit  Kay Shannon  Annie Tatton Funding for this project was provided by the Centre for Learning and Teaching at AUT University in 2013
  • 3. + Common Cardiovascular Diseases in New Zealand Cerebrovascular Disease Damage to blood vessels supplying the brain Heart Attack Coronary Heart Disease Damage to blood vessels supplying the heart Stroke Background
  • 4. + Cardiovascular Disease in New Zealand  Cardiovascular Disease (CVD) is the leading cause of death in NZ.  30% of deaths are related to CVD.  Every 90 minutes a New Zealander dies from CVD relared illness. Background Annual risk of CVD related death for those > 40 years of 2,074,900 622,470 age No Risk Risk of Death from CVD
  • 5. + Cardiovascular disease is often preventable Risk Factors Lifestyle Changes Background Requires Patient Education
  • 6. + The Problem  AUT University nursing students provide a health assessments at workplaces in Auckland.  Patients have variable health literacy.  Tools and resources need to accommodate a wide range of learning styles and needs.  Education needs to be individualised to each patient. Problem
  • 7. + Solution  Allow facilitated exploration of individual patient information “on the spot”. Tablet with Pocket Wi- Fi Heart Health Forecast Tool Individual, Guided, Interactive Learning  Multiple modalities:  interactive  graphical  spoken  written Strategy
  • 8. + Methods AUT University Ethics Approval (Part of a larger study) Theoretical and practical training for students and staff Students coached to use Heart Health Forecast online tool (New Zealand Heart Foundation) Students provided health assessments in workplaces Data Analysis using SPSS using descriptive statistics Anonymous patient and student survey distributed and returned Methods
  • 9. + Health Assessment’s In Action A written release was gained from those pictured in the below photos and returned by the photographer to AUT University (Marketing). These photographs have also been published in two suburban newspapers. Victoria Lelo Takes a sample of blood Wes Namizono & Aleshia Sneap Explanation of Cardiovascular Risk with a patient Patient Education
  • 10. + Return Rates  Surveys were distributed to all students and patients:  504 patients  130 students  Surveys were returned by:  125 patients (24.8%)  61 Students (46.9%)  Students completed an online survey.  Patients could complete this online or via prepaid post. Results
  • 11. + Demographics (Patients) Age < 20 years 2 1.6% 21 - 30 years 21 16.8% 31 - 40 years 44 35.2% 41 - 50 years 27 21.6% 51 - 60 years 20 16.0% > 60 years 4 3.2% Not specified 7 5.6% Ethnicity NZ Eurpean 59 47.2% Asian / Indian 24 19.2% Pacific 20 16.0% Maori 16 12.8% MEELA 2 1.6% Other European 4 3.2% Gender Female 78 62.4% Male 46 36.8% not valid 1 0.8% Results
  • 12. + Demographics (Students) Age < 20 years 30 49.2% 21 - 30 years 23 37.7% 31 - 40 years 3 4.9% 41 - 50 years 4 6.6% 51 - 60 years 0 0.0% > 60 years 0 0.0% Not Specified 1 1.6% Ethnicity NZ Eurpean 29 47.5% Asian / Indian 18 29.5% Pacific 8 13.1% Maori 3 4.9% MEELA 1 1.6% Other European 2 3.3% Gender Female 57 93.4% Male 4 6.6% not valid 0 0.0% Results
  • 13. + Usefulness of the Heart Health Forecast Tool to students  40 students (66.6%) indicated.  mean (SD) score of 7.9 (1.8) 12 10 8 6 4 2 0 Usefulness mobile access to the Heart Health Forecast Tool (Students) 1 2 3 4 5 6 7 8 9 10 n 1 = not useful - 10 = very useful Results
  • 14. + Usefulness of the Heart Health Forecast Tool for patients  50 patients (40.0%)  mean (SD) score of 8.5 (1.6) 30 25 20 15 10 5 0 Usefulness mobile access to the Heart Health Forecast Tool (Patients) 1 2 3 4 5 6 7 8 9 10 n 1 = not useful - 10 = very useful Results
  • 15. + Patient Knowledge  Self rated knowledge of own health (0 to 10 or no knowledge to very knowledgeable)  Mean difference score (paired t-test) of 1.8 (SD 1.9, 95% CI 1.5 - 2.1, P < 0.0001) 30 25 20 15 10 5 0 Patient Knowledge -3 -2 -1 0 1 2 3 4 5 6 7 8 n Knowledge After - Knowledge Before Results
  • 16. + Student use of resources to educate patients Results Resources Used Most Useful Heart Health Forecast Online Tool 33 54.1% 20 33.3% Blood Pressure Chart 31 50.8% 8 13.3% BMI Chart or Wheel 27 44.3% 4 6.7% Peak Flow Chart 24 39.3% 3 5.0% Blood Test Results 20 32.8% 11 18.3% Patient Information Pamphlets 13 21.3% 15 25.0% Cardiovascular Risk Chart 11 18.0% 5 8.3% Other 13 21.3% 10 16.7%
  • 17. + Readiness to learn Many patients want to learn about their health Top two reasons why patients chose to have a health assessment:  lipid and blood sugar testing (36.8%), general interest / check up (24.0%). Discussion
  • 18. + Mobile technology can improve patient outcomes Literature suggests mobile technology leads to increased knowledge Discussion Increased Knowledge Ability to Change Improved Health Outcomes
  • 19. + Patients as active recipients of health information Online Information Patient Knowledge Clinician Knowledge Validated Information Patient Treatment Patient Knowledge Discussion Traditional Healthcare Recent Healthcare
  • 20. + Risk of information that is not validated  A plethora of online health information is available.  Literature recognises risk of un-validated information. Discussion http://www.topnews.in/health/online-self-diagnosis-poses-health-risk-210075 Do patients have the expertise to interpret available health information alone? How does this affect health outcomes?
  • 21. + Engagement versus Distraction  Explanation of technology can reduce distraction Discussion  Studies have shown an increase patient engagement when using mobile technology to learn Clinician Technology Patient Distraction
  • 22. + Point of Difference This study used health care professional facilitated online learning with patients  Current literature predominantly self directed online patient education.  Research sparse for health care professional facilitated online patient education using mobile technology. Discussion
  • 23. + Internet Connectivity Students reported what stopped them using the Heart Health Forecast tool online (top three):  “Wi-Fi” connectivity (26.2%)  “not working” (9.8%)  “website down” (1.6%)  Analysis of exact connectivity problem limited due to survey design Discussion
  • 24. + Conclusion  Students and patients found mobile technology and online tools useful in patient education for cardiovascular risk.  Patient knowledge of their health increased after facilitated education using mobile technology to display the HHF from the New Zealand Heart Foundation. Conclusion
  • 25. + Future Research  Staff interaction with technology in patient education  Engagement in lifestyle change and patient outcomes after online education intervention  Communication styles when working with technology to educate patients Anecdotal observations  Students communication became more facilitative between patient and student using this tool.
  • 26. + Questions Thank You Contact: Sally Britnell - sally.britnell@aut.ac.nz Questions  Please note that a scientific report accompanies this presentation

Editor's Notes

  1. Many of these deaths are preventable and premature Every 90 minutes a New Zealander dies from coronary heart disease
  2. Define health literacy
  3. Gender of patients was predominantly female in patients (64.2%) and students (93.4%). Ethnicity exhibited a similar trend in patients and students with the majority reporting their main ethnicity as NZ European followed by Asian / Indian, Pacific, Maori, Other and Middle Eastern, Latin American or African (MELAA) a detailed breakdown of ethnicity is available in Appendix A. Table 1 shows the distribution of participants by age and indicates a consistent spread across work-aged health assessment recipients, whereas, students were predominantly under the age of 30 years.
  4. Variations in patient groups
  5. Role of the health care professional is changing to guide patients to validated information to increase health literacy.