Uploaded byWilliam Bakker
Marketing to the 21st century traveler.
The document discusses the concept of creating remarkable experiences through social media and community engagement, particularly in the context of marketing and consumer relationships. It highlights the importance of authenticity, community input, and exceeding customer expectations to foster trust and generate sales. It also provides online marketing tips aimed at enhancing visibility and encouraging consumer interactions.
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Similar to Marketing to the 21st century traveler.
Marketing to the 21st century traveler.
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- 2. The 21st centurytraveler
- 11. “If Disney createda magical Kingdom of Crystal, he would surely have used the fabled "Crystal Worlds" as his role model.”
- 12. “The uniqueness ofthe Swarovski Crystal Worlds is the dream dreamt – the material avowal of a corporation to the diversity of ideas that are unleashed by their material of creation, ultra-brilliant crystal.”
- 21. Communities are bondedby Common passionPassionInfluencersCommunity
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- 25. “Get people talkingabout Dallas”
- 27. Remarkable Experience:LOCAL TEAMInfluencers:MEDIA,BLOGGERSCommunity:EVERYBODY IN TOWN
- 35. “This promotion/activity broughtout the best in all of us. We approached total strangers without fear or judgement. We looked each other in the eye, spoke and smiledI just want to say ‘thank-you’ for such an absolutely fun and memorable experience.”-- Len Stanley
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- 42. How to builda business that markets itselfThe social marketing cycleResearchLearn your consumersMarketingDeliveryProduct DesignCreate a remarkable experienceExceed expectationsGenerate awarenessRecommendationsR&DCustomer satisfactionManage CommunityExtend RelationshipFeedbackMaintain post-purchaseAccept community inputEmpower product champions
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- 46. 2Have a greatwebsite
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- 57. 5Monitor and jointhe conversation
- 61. William’s four easysteps to social mediaRemarkable experiences spark conversations in social mediaSocial Media builds relationshipsRelationships create trustTrust generates sales
- 62. All it takesis sweat
- 63. THANK YOUstay intouchthinksocialmedia.comfacebook.com/ThinkSocialMedia@thinkSMwilhelmus.ca@wilhelmuswilliam@thinksocialmedia.com
Editor's Notes
- #20 MikeyDa Photographer
- #22 Passion is very strong interest. Passion is the heartbeat of the community – very few people write about topics in great volumeInfluencers are people who are interested in the topic and are influencers in a larger community(ie – cooking with lavendarblogger (passion), homeopathic medicine interest (influencers) – larger community of natural remedies/diets)
- #24 When one starts with small niches the presumption is often that the numbers are too small to matter. However, strong communities grow organically as you can see with the HonoluluMarathon. Equally important is the fact that they interconnect with other communities. People have multiple interests and the overlap is where richness and relevance (for consumers) can be found.
- #28 Passion is very strong interest. Passion is the heartbeat of the community – very few people write about topics in great volumeInfluencers are people who are interested in the topic and are influencers in a larger community(ie – cooking with lavendarblogger (passion), homeopathic medicine interest (influencers) – larger community of natural remedies/diets)
- #37 This is Roy Choi. He lives in LA and used to be a chef at high-end restaurants. But now he’s a successful entrepreneur. Let me tell you what he did. And also what those giant tubs of meat are.
- #38 One day a friend of his came to him with an idea. They were going to sell tacos. But no any taco. Korean-bbq type tacos. Call it a mexicanfushion dish. How do you make a Korean BBQ Taco successful?
- #39 First you start selling them out of a truck. And second, you keep moving the truck around so nobody really knows where you are. Does it sound like a recipe for success yet?
- #40 Twitter! Roy and his staff use Twitter to tell their Twitter followers where they’re going to be and when. They also use it to stay in touch, take suggestions for locations and more. And as a result, they have created a huge fanbase.
- #41 allenjaelejslander
- #43 BENWhat does it mean for you? You now have a business that markets itself….If you have a particular target audience, you can find everything about them!What’s important to them?How can you accommodate them?You can learn what you can do better… if you use that, you can make about your product better“NO! We don’t have ice cream!!!!”