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11 Way To Become a Succesful Hotel Sales
Manager
Myhospitalitysalespro.com
How to Be a Succesful Manager
As a general manager, you know that an efficient sales
manager is important in increasing the advantages of your
hotel. An efficient sales manager includes different things,
consists maximizing revenue during peak season and
producing revenue in a minimum time limit. If youโ€™ve ever
thought what the tips to be a successful hotel sales manager
are, you arenโ€™t alone.
1. Know Your Product
Know what your hotel has to offer in terms of its
strengths and weaknesses, especially as it
compares to your competition. Make sure you
regularly walk the property and are able to
assess it through the eyes of potential
customers.
2. Target Customer/Audience
Hotels are often designed with a particular
market segment in mind. A high-end property
with exclusive amenities is not going to appeal to
the budget traveler, and vice versa. Be sure your
staff is selling to your strengths.
3. Be organized
Good attention to detail inspires confidence, and
the little things add up to big wins over time. For
example, be sure you and your team are on top
of dates, details and spelling of names and titles
for conferences, which equipment is needed for
meetings and who the decision-makers are.
4. Be patient and listen.
The number one tactic of an effective hotel sales
manager is patience and ability to listen. Your
question will depend on what you hear. Just
because one pitch worked for a specific client
doesnโ€™t mean that it will perform for your next.
5. Positivity
If you want to achieve something at sales,
positivity is key! You wonโ€™t be successful in all
projects, but you must stay positive and recover
from disappointments as fast as possible. Your
success is directly concerned to the speed at
which you recover.
6. Persistence
Persistence is another significant habit of an
effective hotel sales manager. Donโ€™t forget that
clients call back not always after the first or
second call. Many sales people donโ€™t try too fast!
It is important that you try different ways to get
through to a client.
7. Innovative
Personal approach to your correspondence,
proposals, and site visits will help to be
successful. Let your clients know that you did
your task, listened to them patiently, and that
you are not like from other sales managers.
8. Have deep knowledge about your
hotel.
What is your hotelโ€™s strong point? Which areas
can developed? One of the most tactful ways to
compare yourself to the competition is with a
site visit to a competing hotel. This is especially
significant for new sales managers and can be
helpful when a competitor has had major
changes.
9. Celebrate success.
The burden of revenue targets, activity quotas,
and frequent rejection can make sales people
tired than their other colleagues in operations. A
good hotel sales manager involves sales staff,
understands their ups and downs, and
recognizes wins big and small.
10. Understand client.
If youโ€™re not achieving this vibe in an interview,
your clients may move on. When making an
offer, leave room for discussion; itโ€™ll be a good
symbol of how well theyโ€™ll discuss with clients.
11. Prospect or perish.
A hotel sales manager will search for any reason
not to connect with a client by making callsโ€”
arranging files, engaed in office lattes. Days and
weeks pass by, and instantly your hotel has lost
market share. Donโ€™t let this occur. Prospecting is
like saving money: most people pay money first
and save whatโ€™s left over: nothing.
About My Hospitality Sales Pro
My Hospitality Sales Pro L.L.C., established in 2006, is an all-encompassing
Sales Leadership and Management Firm with expertise in hotels sales
consulting and training.
My Hospitality Sales Pro targets the right opportunities for intelligent,
sustainable hotel revenue growth. Our professionals have proven abilities in
direct selling and market analysis as well as training, mentoring and coaching
both entry and high-level sales professionals in the achievement of exceeding
their goals.
Contact My Hospitality Sales Pro
Web: Myhospitalitysalespro.com
Contact person: Keith Ronning
Contact: 888-909-1678
Follow Us On:
YouTube | Facebook | Linkedin

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11 way to become a succesful hotel sales manager

  • 1. 11 Way To Become a Succesful Hotel Sales Manager Myhospitalitysalespro.com
  • 2. How to Be a Succesful Manager As a general manager, you know that an efficient sales manager is important in increasing the advantages of your hotel. An efficient sales manager includes different things, consists maximizing revenue during peak season and producing revenue in a minimum time limit. If youโ€™ve ever thought what the tips to be a successful hotel sales manager are, you arenโ€™t alone.
  • 3. 1. Know Your Product Know what your hotel has to offer in terms of its strengths and weaknesses, especially as it compares to your competition. Make sure you regularly walk the property and are able to assess it through the eyes of potential customers.
  • 4. 2. Target Customer/Audience Hotels are often designed with a particular market segment in mind. A high-end property with exclusive amenities is not going to appeal to the budget traveler, and vice versa. Be sure your staff is selling to your strengths.
  • 5. 3. Be organized Good attention to detail inspires confidence, and the little things add up to big wins over time. For example, be sure you and your team are on top of dates, details and spelling of names and titles for conferences, which equipment is needed for meetings and who the decision-makers are.
  • 6. 4. Be patient and listen. The number one tactic of an effective hotel sales manager is patience and ability to listen. Your question will depend on what you hear. Just because one pitch worked for a specific client doesnโ€™t mean that it will perform for your next.
  • 7. 5. Positivity If you want to achieve something at sales, positivity is key! You wonโ€™t be successful in all projects, but you must stay positive and recover from disappointments as fast as possible. Your success is directly concerned to the speed at which you recover.
  • 8. 6. Persistence Persistence is another significant habit of an effective hotel sales manager. Donโ€™t forget that clients call back not always after the first or second call. Many sales people donโ€™t try too fast! It is important that you try different ways to get through to a client.
  • 9. 7. Innovative Personal approach to your correspondence, proposals, and site visits will help to be successful. Let your clients know that you did your task, listened to them patiently, and that you are not like from other sales managers.
  • 10. 8. Have deep knowledge about your hotel. What is your hotelโ€™s strong point? Which areas can developed? One of the most tactful ways to compare yourself to the competition is with a site visit to a competing hotel. This is especially significant for new sales managers and can be helpful when a competitor has had major changes.
  • 11. 9. Celebrate success. The burden of revenue targets, activity quotas, and frequent rejection can make sales people tired than their other colleagues in operations. A good hotel sales manager involves sales staff, understands their ups and downs, and recognizes wins big and small.
  • 12. 10. Understand client. If youโ€™re not achieving this vibe in an interview, your clients may move on. When making an offer, leave room for discussion; itโ€™ll be a good symbol of how well theyโ€™ll discuss with clients.
  • 13. 11. Prospect or perish. A hotel sales manager will search for any reason not to connect with a client by making callsโ€” arranging files, engaed in office lattes. Days and weeks pass by, and instantly your hotel has lost market share. Donโ€™t let this occur. Prospecting is like saving money: most people pay money first and save whatโ€™s left over: nothing.
  • 14. About My Hospitality Sales Pro My Hospitality Sales Pro L.L.C., established in 2006, is an all-encompassing Sales Leadership and Management Firm with expertise in hotels sales consulting and training. My Hospitality Sales Pro targets the right opportunities for intelligent, sustainable hotel revenue growth. Our professionals have proven abilities in direct selling and market analysis as well as training, mentoring and coaching both entry and high-level sales professionals in the achievement of exceeding their goals.
  • 15. Contact My Hospitality Sales Pro Web: Myhospitalitysalespro.com Contact person: Keith Ronning Contact: 888-909-1678 Follow Us On: YouTube | Facebook | Linkedin