This document discusses the need for business continuity and disaster recovery plans. It provides statistics showing that the majority of small and medium businesses do not have recovery plans, and outlines the costs of downtime if disasters occur. It also shows recovery time objectives and solutions for different application types, with email and security/compliance applications needing the shortest recovery times. The document promotes the services of ServerCentral and poses questions for readers to consider about their backup, replication and disaster recovery needs.

1. All Apps Are Not Created Equal
Building the Business Case for Business Continuity / Disaster Recovery
27 October 2015

2. ServerCentral
Chris Rechtsteiner
Vice President, Products &
Marketing
chrisr@servercentral.com
www.linkedin.com/in/chrisrechtsteiner

3. ServerCentral
ABOUT SERVERCENTRAL
Privately held company
− HQ in Chicago since 2000
Infrastructure is our passion
− Colocation, Dedicated, Cloud
− Full suite of managed services
− Solutions from the network up

4. ServerCentral

5. ServerCentral
57%
SMBs have no recovery plan in the
event of a network outage, data
loss, or other IT disaster
Sources: IDC, Gartner, Ponemon Institute, SBA

6. ServerCentral
47%
Mid-sized businesses have
no recovery plan in the event of a
network outage, data loss, or other
IT disaster
Sources: IDC, Gartner, Ponemon Institute, SBA

7. ServerCentral
52% of companies didn’t think
computer systems were critical to
business continuity
Sources: IDC, Gartner, Ponemon Institute, SBA

8. ServerCentral
107 minutes
Avg. downtime for an event
Sources: IDC, Gartner, Ponemon Institute, SBA, BRPA
$7,900 / minute
Avg. dollars lost per minute
$845,300
Avg. dollars lost per event

9. ServerCentral
25%
Never re-open after a disaster
Sources: IDC, Gartner, Ponemon Institute, SBA
43%
Never re-open after a catastrophic
data loss
75%
Without a DR plan are out of
business in 3 years

10. ServerCentral
Sources: IDC, Gartner, Ponemon Institute, SBA
60%
“Disaster events” are caused
by human error

11. ServerCentral
< 10 min.
24+ hrs.
< 1 hr.
< 1 hr.
< 10 min.
8 - 24 hrs.
< 8 hrs.
ALL APPS ARE NOT CREATED EQUAL
Email
Dev Stack
Security / Compliance
Files Servers
CRM
ERP
eCommerce
Applications RPO

12. ServerCentral
< 10 min.
< 1 hr.
1 - 8 hrs.
8 - 24 hrs.
24+ hrs.
WHAT DO I DO WITH THIS DATA?
RPO Windows Proposed Solution
DRaaS & Warm Replication Hardware
DRaaS & Cold Replication Hardware
Replication & Cold Recovery Hardware
Backup & Recovery Hardware Plan
Backup / Archive

13. ServerCentral
ALL APPS ARE NOT CREATED EQUAL
Email
Dev Stack
Security / Compliance
Files Servers
CRM
ERP
eCommerce
Applications RPO Recommendation
< 10 min.
24+ hrs.
< 1 hr.
< 1 hr.
< 10 min.
8 - 24 hrs.
< 8 hrs.
DRaaS & Warm Replication HW
Backup / Archive
DRaaS & Cold Replication HW
DRaaS & Cold Replication HW
DRaaS & Warm Replication HW
Backup & Recovery HW Plan
Replication & Cold Recovery HW

14. ServerCentral
A HELPING HAND
http://www.servercentral.com/services/draas

15. ServerCentral
The Business Continuity Continuum
From Backup to Replication to Disaster Recovery

16. ServerCentral
Key Questions to Ask

17. ServerCentral
LET’S START WITH BACKUP
What access protocols are supported?
Are physical or virtual appliances / agents deployed?
How can I connect to the backup environment?
Is the backup environment production-ready?
Do you store multiple copies of my data?

18. ServerCentral
NOW LET’S LOOK AT REPLICATION
What RPO / RTO windows are supported?
Are fail-over compute resources available on-demand?
Can I replicate physical and virtual environments?
Is replication possible at the data and application levels?
Can I regularly execute fail-over tests?

19. ServerCentral
NOW LET’S LOOK AT DRaaS
In the event of a disaster, who is really on-hand to help?
Are there standard RPO / RTO targets we should adhere to?
Are hybrid (physical and virtual) environments supported?
Do you run full disaster event tests? If so, how frequently?
Are my security & compliance policies adhered to in event of a
disaster? Are they adhered to during recovery, too?

20. ServerCentral
DON’T FORGET THE NETWORK
2.1
10.4
20.7
51.7
103.5
207.0
0.2 1.1 2.1 5.2 10.3
20.7
0
75
150
225
1 TB 5 TB 10 TB 25 TB 50 TB 100 TB
Data Transfer Time in Hours
10Gbe
1Gbe
Data Transfer Volume

21. ServerCentral
What else would
you like to know?

22. ServerCentral
Time for a tour…
Time for a tour…

23. Thank you!