1. TIER1 BACKUP AND DISASTER RECOVERY
A SECURE, RELIABLE AND AFFORDABLE WAY TO PROTECT YOUR DATA
RELIABLE | FLEXIBLE | EFFICIENT
RELY ON A FULLY MANAGED SOLUTION
Available as a stand-alone solution or combined with other Tier1 offerings, Tier1 Backup and Disaster Recovery is a fully managed,
private cloud-hosted solution that delivers a fast, secure and affordable way to maintain a backup and DR solution off-site, on
virtual machines.
Our infrastructure is geographically dispersed in separate states, so even if a server failure or full disaster occurred in one location,
your data would still be recoverable in another—with no need for your IT team to travel to the data center.
Whether it’s a server failure that crashes your Oracle environment or a full-
scale natural disaster, any amount of downtime or loss of data could cripple
your business. Maintaining business continuity is critical. Yet if downtime
strikes, the recovery process for environments running Oracle E-Business
Suite and Hyperion applications is often extremely complex.
What’s more, many organizations have limited financial and personnel re-
sources to implement a Disaster Recovery (DR) plan. Even with a plan, off-site
DR capabilities may be missing from the picture. The alternative: maintain
remote data center space, along with dedicated, additional (and underused)
hardware, connectivity and testing—but the costs can be exorbitant.
Data Sheet
THE COST OF DOWN TIME
Even a brief outage can spell disaster for your
business. The average cost of data center
downtime across industries is approximately
$7,900 per minute. The average reported
incident length is 86 minutes, resulting in
an average cost-per-incident of $690,200.
- 2013 Cost of Data Center Downtime study,
Ponemon Institute
AFFORDABLE, FAST BACKUP & RECOVERY FULLY TIER1-MANAGED
• Recovery Point Objective (RPO) from last backup
• Recovery Time Objective (RTO) of 4 hours
• Low-cost backup and disaster recovery solution
(you only pay for what you need)
• No additional licenses, hardware or software required
• Comprehensive restore, recovery & relocation capability
• 24x7x365 support
• Site-to-site virtual private network (VPN) for sync and
recovery functions
• Software installation and data migration
• Connection to a Tier1-managed recovery center
• Daily backups and detailed reports on your stored data
• On-demand restoration as needed—from a single file
to full server recovery
• Testing at installation and annually thereafter
• Support for: Oracle E-Business Suite, Hyperion, Oracle
Databases, environments running Linux or Microsoft
Windows servers, and 3rd party applications
Contact Tier1 today and learn how you can benefit from an affordable,
secure and fully managed backup and recovery solution.
info@tier1inc.com or 412.381.9201

2. RELIABLE | FLEXIBLE | EFFICIENT
ABOUT TIER1
TIER1 BACKUP AND DISASTER RECOVERY - BENEFITS
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S E R V I C E O R G A N I Z AT I O N S
www.tier1inc.com/backup-recovery | info@tier1inc.com
2403 Sidney Street, Suite 225 | Pittsburgh, PA 15203 | Phone: 412.381.9201 or 888.284.0202 © Tier1, Inc. All Rights Reserved.
Tier1 Backup and Disaster Recovery helps you avoid the costs of maintaining a separate data center space, hardware and
software, as well as additional licensing fees. Monthly pricing is based on:
• Server size
• Space required to store your data
• Space required to implement a restoration at the recovery site
AVOID HARDWARE, SOFTWARE AND LICENSE PURCHASES
Established in 2003 and headquartered in Pittsburgh, PA, Tier1, Inc. is a leading provider of 24x7 managed services, implementa-
tions, upgrades, and development for Oracle Applications, Hyperion, Business Intelligence, Databases and development products.
Leveraging the combined technical and functional experience of our seasoned experts, Tier1 has helped hundreds of companies
realize and utilize the full potential of their Oracle investments. Tier1 holds itself to the standards of the industry’s largest, most
established competitors, yet also maintains the flexibility, efficiency, and personal service of a mid-sized firm.
Unlike other cloud-based offerings, often referred to as Disaster Recovery as a Service (DRaaS), Tier1 Backup and Disaster
Recovery is hosted on a private cloud. This means you can maintain higher levels of security and controls than are available
via a public cloud solution.
MAINTAIN DATA SECURITY
Even if you have a backup and recovery plan in place, chances are it’s not being regularly tested. It’s often too expensive or too
complicated to manage. Tier1 Backup and Disaster Recovery provides the testing for you, both at installation and again once
every year, so you have the assurance of knowing that you have the computing power in place to quickly recover and maintain
business continuity.
BUILT-IN ASSURANCE WITH REGULAR TESTING
Not every data center will face a full-blown disaster, but every minute of unplanned downtime could spell disaster for your
business. Your organization needs a solution to address both. With Tier1 Backup and Disaster Recovery, you can. You can count on
our years of expertise to manage your backup and recovery smoothly, quickly and securely, so you can free your IT team to focus
on delivering greater business value.
GET A PLAN FOR THE UNPLANNED