The document discusses business continuity and disaster recovery strategies for applications. It notes that many small and medium businesses lack recovery plans for outages or data loss. Downtime costs businesses on average over $800,000 per event. The document evaluates recovery point objectives and recommended solutions for various common applications like email, file servers, CRM systems. It outlines key questions to consider regarding backup, replication and disaster recovery as a service options to build business resilience.

1. All Apps Are Not Created Equal
Building the Business Case for Business Continuity & Disaster Recovery
9 October 2015

2. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
Chris Rechtsteiner
Vice President, Marketing
chrisr@servercentral.com
www.linkedin.com/in/chrisrechtsteiner

3. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
ABOUT SERVERCENTRAL
Privately held company
− HQ in Chicago since 2000
Infrastructure is our passion
− Colocation, Dedicated, Cloud
− Full suite of managed services
− Solutions from the network up

4. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
FLAGSHIP DATA CENTER
DuPont Fabros DF-CH1 (2009)
− 22.8 acres, 485,000 ft2
− 225,000 ft2 of conditioned raised floor
− Type II AT-101 SOC 2 audited facility

5. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
57%
SMBs have no recovery plan in the
event of a network outage, data
loss, or other IT disaster
Sources: IDC, Gartner, Ponemon Institute, SBA

6. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
47%
Mid-sized businesses have
no recovery plan in the event of a
network outage, data loss, or other
IT disaster
Sources: IDC, Gartner, Ponemon Institute, SBA

7. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
52% of companies didn’t think
computer systems were critical to
business continuity
Sources: IDC, Gartner, Ponemon Institute, SBA

8. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
107 minutes
Avg. downtime for an event
Sources: IDC, Gartner, Ponemon Institute, SBA, BRPA
$7,900 / minute
Avg. dollars lost per minute
$845,300
Avg. dollars lost per event

9. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
25%
Never re-open after a disaster
Sources: IDC, Gartner, Ponemon Institute, SBA
43%
Never re-open after a catastrophic
data loss
75%
Without a DR plan are out of
business in 3 years

10. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
< 10 min.
24+ hrs.
< 1 hr.
< 1 hr.
< 10 min.
8 - 24 hrs.
< 8 hrs.
ALL APPS ARE NOT CREATED EQUAL
Email
Dev Stack
Security / Compliance
Files Servers
CRM
ERP
eCommerce
Applications RPO

11. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
< 10 min.
< 1 hr.
1 - 8 hrs.
8 - 24 hrs.
24+ hrs.
WHAT DO I DO WITH THIS DATA?
RPO Windows Proposed Solution
DRaaS & Warm Replication Hardware
DRaaS & Cold Replication Hardware
Replication & Cold Recovery Hardware
Backup & Recovery Hardware Plan
Backup / Archive

12. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
ALL APPS ARE NOT CREATED EQUAL
Email
Dev Stack
Security / Compliance
Files Servers
CRM
ERP
eCommerce
Applications RPO Recommendation
< 10 min.
24+ hrs.
< 1 hr.
< 1 hr.
< 10 min.
8 - 24 hrs.
< 8 hrs.
DRaaS & Warm Replication HW
Backup / Archive
DRaaS & Cold Replication HW
DRaaS & Cold Replication HW
DRaaS & Warm Replication HW
Backup & Recovery HW Plan
Replication & Cold Recovery HW

13. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
A HELPING HAND
http://www.servercentral.com/services/draas

14. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
The Business Continuity Continuum
From Backup to Replication to Disaster Recovery

15. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
Key Questions to Ask

16. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
LET’S START WITH BACKUP
What access protocols are supported?
Are physical or virtual appliances / agents deployed?
How can I connect to the backup environment?
Is the backup environment production-ready?
Do you store multiple copies of my data?

17. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
NOW LET’S LOOK AT REPLICATION
What RPO / RTO windows are supported?
Are fail-over compute resources available on-demand?
Can I replicate physical and virtual environments?
Is replication possible at the data and application levels?
Can I regularly execute fail-over tests?

18. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
NOW LET’S LOOK AT DRaaS
In the event of a disaster, who is really on-hand to help?
Are there standard RPO/RTO targets we should adhere to?
Are hybrid (physical and virtual) environments supported?
Do you run full disaster event tests? If so, how frequently?
Are my security & compliance policies adhered to in event of a
disaster? Are they adhered to during recovery, too?

19. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
DON’T FORGET THE NETWORK
2.1
10.4
20.7
51.7
103.5
207.0
0.2 1.1 2.1 5.2 10.3
20.7
0
75
150
225
1 TB 5 TB 10 TB 25 TB 50 TB 100 TB
Data Transfer Time in Hours
10Gbe
1Gbe
Data Transfer Volume

20. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
What else would
you like to know?

21. ServerCentral | 111 W . Jackson Blvd., Suite 1600 Chicago, IL 60604 | +1 312.829.1111 | www.servercentral.com
LET’S GO!
Time for a tour…

22. Thank you!