This document discusses the role of human resources (HR) in the retail sector in India. It begins with an introduction to the growth of the Indian retail industry in recent years and the key challenges it faces related to talent. The document then examines the evolving role of HR from a supplementary function to a strategic business partner. It identifies the main challenges for HR in retail related to diversity, relations, training, career paths, empowerment vs. control, communication, compensation, working conditions, and attrition. Innovative HR practices used by retailers are outlined as well as the road ahead regarding talent development, acquisition, and management.