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#CONNECT2013
Connecting for Good
Loews Coronado Bay Resort, San Diego, California
Jonathan Javitt, M.D., M.P.H.
Founder, CEO, Vice Chairman, Telcare, Inc.
Transforming	
  the	
  care	
  of	
  
Diabetes	
  through	
  wireless	
  
technology	
  
"We	
  will	
  make	
  wider	
  use	
  of	
  
electronic	
  records	
  and	
  other	
  
health	
  informa5on	
  technology	
  
to	
  help	
  control	
  costs	
  and	
  
reduce	
  dangerous	
  medical	
  
errors."	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  -­‐-­‐	
  President	
  
George	
  W.	
  Bush,	
  Na?onal	
  Address	
  
January	
  31,	
  2006	
  
#CONNECT2013
Transforming care for people with Diabetes,
those who care for them and those who
care about them
Unless you connect the patient
to the system, nothing happens.
It’s not the tool itself, it’s what you do with it…
© 2013 Telcare, Inc.
People with Diabetes
6
Spend less than 1 hour/year with their doctor
They	
  leave	
  the	
  	
  
encounter	
  confused,	
  
perturbed,	
  and	
  
frightened	
  
	
  
They	
  remember	
  liIle	
  
of	
  what	
  was	
  said	
  
	
  
They	
  feel	
  alone	
  and	
  
abandoned	
  
© 2013 Telcare, Inc.
Then they spend
7
8759 hours per year attempting to be their doctor
The	
  array	
  of	
  tasks	
  is	
  enough	
  
	
  	
  to	
  baffle	
  and	
  demoralize	
  the	
  
	
  	
  brightest,	
  most	
  commiIed	
  
	
  	
  pa?ent	
  
	
  
The	
  result	
  is	
  frustra?on,	
  
	
  	
  fu?lity,	
  inconsistent	
  adherence,	
  
	
  	
  and	
  oNen	
  failure	
  to	
  treat	
  at	
  all	
  
© 2013 Telcare, Inc.
Blood sugar control prevents complications
and cost of Diabetes
0	
  
5	
  
10	
  
15	
  
20	
  
25	
  
30	
  
35	
  
80+	
   60	
  -­‐	
  79	
   40	
  -­‐	
  59	
  	
   20	
  -­‐	
  39	
   <20	
  
Annual	
  Risk	
  of	
  Hospitaliza1on	
  
Worse	
  Adherence	
  
Risk	
  of	
  Hospitaliza1on	
  
8
$0	
  
$1,000	
  
$2,000	
  
$3,000	
  
$4,000	
  
$5,000	
  
$6,000	
  
$7,000	
  
$8,000	
  
$9,000	
  
$10,000	
  
80+	
   60	
  -­‐	
  79	
   40	
  -­‐	
  59	
  	
   20	
  -­‐	
  39	
   <20	
  Dollars	
  
Worse	
  Adherence	
  
Diabetes	
  Expense	
  per	
  Person	
  
Sokol	
  S:	
  	
  Impact	
  of	
  Medica?on	
  Adherence	
  on	
  Hospitaliza?on	
  
Risk	
  and	
  Healthcare	
  Cost.	
  Medical	
  Care	
  2005	
  
© 2013 Telcare, Inc.
	
  	
  
§  About	
  3x	
  the	
  cost	
  of	
  other	
  members	
  in	
  the	
  popula?on	
  
§  Beyond	
  direct	
  spend	
  lies	
  the	
  burden	
  of	
  …	
  absenteeism,	
  increased	
  workers	
  comp	
  risk,	
  decreased	
  
produc?vity,	
  and	
  replacement.	
  (ADA	
  es?mate	
  $3000/year)	
  
	
  	
  
Non-­‐diabe?c	
  
Popula?on	
  
Diabe?c	
  Popula?on	
  
Diabetes	
  affects	
  10%	
  of	
  popula?on,	
  
but	
  incurs	
  30%	
  of	
  costs	
  
Popula'on	
   Healthcare	
  Costs	
  
© 2013 Telcare, Inc.
~15%	
  
R	
  
I	
  
S	
  
K	
  	
  
$	
  
High	
  
Low	
  
Tradi?onal	
  Disease	
  Management	
  Has	
  Failed	
  
“High	
  risk”	
  pa?ents	
  (stra?fied	
  based	
  on	
  
past	
  claims	
  costs)	
  are	
  the	
  focus	
  of	
  exis1ng	
  
care	
  management	
  efforts.	
  	
  	
  
Iden?fying	
  and	
  addressing	
  
last	
  year’s	
  high	
  cost	
  
pa?ents	
  misses	
  the	
  
majority	
  of	
  those	
  who	
  will	
  
be	
  	
  next	
  year’s	
  high	
  cost	
  	
  
pa?ents	
  
© 2013 Telcare, Inc.
ü  Monitor	
  100%	
  of	
  the	
  popula?on	
  
for:	
  
§  Adherence	
  
§  Extreme	
  Highs	
  
§  Extreme	
  Lows	
  
§  Sustained	
  Highs	
  or	
  Lows	
  
§  PaIerns	
  
ü  Iden?fy	
  high-­‐risk,	
  poten?ally	
  high-­‐
cost	
  episodes	
  
ü  Intervene	
  with	
  data	
  that	
  enables	
  
meaningful	
  and	
  contextual	
  
coaching.	
  
ü  Prevent	
  complica?ons,	
  cost,	
  and	
  
hospitaliza?on	
  
The	
  Future:	
  Popula?on	
  Monitoring	
  &	
  Management	
  
People with Diabetes
Need to care for their disease
wherever, whenever …
Unless	
  we	
  issue	
  every	
  pa?ent	
  a	
  
	
  	
  24/7	
  physician,	
  mobile	
  health	
  
	
  	
  is	
  the	
  only	
  solu?on	
  
© 2013 Telcare, Inc.
© 2013 Telcare, Inc.
Building	
  a	
  Network	
  of	
  Care	
  
around	
  the	
  pa?ent	
  
•  Family	
  members,	
  diabetes	
  educators,	
  the	
  
school	
  nurse,	
  and	
  most	
  importantly,	
  peers.	
  
	
  
•  Diabetes	
  is	
  about	
  what	
  you	
  eat,	
  how	
  you	
  
exercise,	
  and	
  what	
  medicines	
  you	
  take.	
  
	
  
•  People	
  with	
  Diabetes	
  universally	
  express	
  a	
  
profound	
  sense	
  of	
  isola?on.	
  
•  Telcare	
  connects	
  people	
  with	
  diabetes	
  to	
  
their	
  social	
  network	
  through	
  the	
  	
  cloud	
  
using	
  the	
  tool	
  they	
  use	
  the	
  most	
  –	
  their	
  
glucose	
  meter	
  
© 2013 Telcare, Inc.
1
5
Smartphone	
  apps	
  to	
  enhance	
  engagement	
  
Enables	
  carbohydrate,	
  
medica?on,	
  exercise	
  
data	
  input	
  
	
  
© 2013 Telcare, Inc.
Partnering for Increased engagement, Social
Networking and Gaming
Bodymedia and Withings
for fitness
Calorie King for
Carbohydrate and
nutrition tracking
EA Games and incentives
for kids
Rewards and Incentives
© 2013 Telcare, Inc.
Empowering the Caregiver
1
7
Presenting the big picture
to identify patients in need of support
And the actionable information needed
to drive meaningful improvement
© 2013 Telcare, Inc.
For	
  Employed	
  Popula?ons:	
  
A	
  care	
  management	
  layer	
  is	
  cri1cal	
  
•  May	
  be	
  a	
  Telcare	
  partner,	
  Managed	
  Care	
  
Organiza?on,	
  or	
  healthcare	
  provider	
  
	
  
•  Automated	
  messaging	
  maintains	
  the	
  daily	
  
touch	
  
	
  
•  Automated	
  messaging	
  must	
  be	
  
supplemented	
  by	
  human	
  touch	
  and	
  
rela?onship	
  for	
  maximum	
  efficacy	
  
•  Rewards	
  and	
  incen?ves	
  make	
  a	
  difference	
  
© 2013 Telcare, Inc.
0%	
  
10%	
  
20%	
  
30%	
  
40%	
  
50%	
  
60%	
  
70%	
  
80%	
  
Before	
  
Telcare	
  
Direct	
  
Purchase	
  
HMO	
   Physician	
  
Office	
  
Endo	
  +	
  CDE	
   CRO	
   Tradi?onal	
  
Insurance	
  
Site	
  of	
  Care	
  
%	
  Adherence	
  with	
  Telcare	
  BGM	
  
Results:	
  Unprecedented	
  Adherence	
  
For	
  the	
  pa1ent:	
  improved	
  tes1ng	
  
adherence	
  means	
  bePer	
  glucose	
  control	
  
For	
  the	
  caregiver:	
  demonstrated	
  
adherence	
  means	
  higher	
  reimbursement	
  
© 2013 Telcare, Inc.
•  Meaningful	
  result	
  seen	
  in	
  all	
  
treated	
  pa?ents	
  
•  11%	
  rela?ve	
  difference	
  in	
  A1c	
  in	
  
those	
  who	
  engaged	
  >1x	
  per	
  
week	
  
Results:	
  Meaningful	
  Clinical	
  Improvement	
  
For	
  the	
  pa1ent:	
  10%	
  reduc1on	
  in	
  A1c	
  
	
  	
  means	
  37%	
  less	
  hospitaliza1on,	
  stroke,	
  	
  
	
  	
  heart	
  aPack,	
  amputa1on,	
  vision	
  loss	
  
For	
  the	
  caregiver:	
  demonstrated	
  clinical	
  	
  
	
  	
  results	
  drive	
  reimbursement	
  under	
  
	
  	
  accountable	
  care	
  
© 2013 Telcare, Inc.
The	
  Most	
  Important	
  Result	
  
What	
  do	
  our	
  Pa?ents	
  Say?	
  
© 2013 Telcare, Inc.
The	
  Most	
  Important	
  Result	
  
What	
  do	
  Pa?ents	
  Say?	
  
© 2013 Telcare, Inc.
Results	
  for	
  Employers	
  
ADA	
  data	
  show	
  that	
  non-­‐healthcare	
  costs	
  of	
  diabetes	
  are	
  at	
  least	
  as	
  
	
  high	
  as	
  the	
  direct	
  healthcare	
  costs	
  
Days	
  away	
  from	
  work	
  
Decreased	
  produc?vity	
  on	
  the	
  job	
  
Accidents	
  and	
  comp	
  claims	
  
Worker	
  replacement	
  
#CONNECT2013
What	
  have	
  we	
  learned?	
  
mHealth	
  is	
  a	
  medium	
  that	
  is	
  no	
  more	
  useful	
  without	
  content	
  
	
  	
  than	
  radio,	
  television,	
  or	
  cellphones	
  
Now	
  that	
  we	
  have	
  the	
  medium	
  
	
  
	
  	
  	
  it’s	
  1me	
  to	
  focus	
  on	
  paths	
  
	
  	
  	
  	
  	
  	
  	
  to	
  engagement	
  
© 2013 Telcare, Inc.
Telcare’s Future: A comprehensive Diabetes Solution
25	
  
Withings and Bodymedia
Integration to the meter Bluetooth
Insulin
Pump
Monitored Pancreas
Intelligent
Insulin Pen
Bluetooth CGM
TBN
V 2.0 Total Diabetes Management
© 2013 Telcare, Inc.
#CONNECT2013
Telcare: it’s not a
sensor – it’s a solution

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Qualcomm Life Connect 2013 - Jonathan Javitt, M.D., M.P.H.

  • 1. #CONNECT2013 Connecting for Good Loews Coronado Bay Resort, San Diego, California Jonathan Javitt, M.D., M.P.H. Founder, CEO, Vice Chairman, Telcare, Inc. Transforming  the  care  of   Diabetes  through  wireless   technology  
  • 2.
  • 3.
  • 4. "We  will  make  wider  use  of   electronic  records  and  other   health  informa5on  technology   to  help  control  costs  and   reduce  dangerous  medical   errors."                                                                                                          -­‐-­‐  President   George  W.  Bush,  Na?onal  Address   January  31,  2006  
  • 5. #CONNECT2013 Transforming care for people with Diabetes, those who care for them and those who care about them Unless you connect the patient to the system, nothing happens. It’s not the tool itself, it’s what you do with it…
  • 6. © 2013 Telcare, Inc. People with Diabetes 6 Spend less than 1 hour/year with their doctor They  leave  the     encounter  confused,   perturbed,  and   frightened     They  remember  liIle   of  what  was  said     They  feel  alone  and   abandoned  
  • 7. © 2013 Telcare, Inc. Then they spend 7 8759 hours per year attempting to be their doctor The  array  of  tasks  is  enough      to  baffle  and  demoralize  the      brightest,  most  commiIed      pa?ent     The  result  is  frustra?on,      fu?lity,  inconsistent  adherence,      and  oNen  failure  to  treat  at  all  
  • 8. © 2013 Telcare, Inc. Blood sugar control prevents complications and cost of Diabetes 0   5   10   15   20   25   30   35   80+   60  -­‐  79   40  -­‐  59     20  -­‐  39   <20   Annual  Risk  of  Hospitaliza1on   Worse  Adherence   Risk  of  Hospitaliza1on   8 $0   $1,000   $2,000   $3,000   $4,000   $5,000   $6,000   $7,000   $8,000   $9,000   $10,000   80+   60  -­‐  79   40  -­‐  59     20  -­‐  39   <20  Dollars   Worse  Adherence   Diabetes  Expense  per  Person   Sokol  S:    Impact  of  Medica?on  Adherence  on  Hospitaliza?on   Risk  and  Healthcare  Cost.  Medical  Care  2005  
  • 9. © 2013 Telcare, Inc.     §  About  3x  the  cost  of  other  members  in  the  popula?on   §  Beyond  direct  spend  lies  the  burden  of  …  absenteeism,  increased  workers  comp  risk,  decreased   produc?vity,  and  replacement.  (ADA  es?mate  $3000/year)       Non-­‐diabe?c   Popula?on   Diabe?c  Popula?on   Diabetes  affects  10%  of  popula?on,   but  incurs  30%  of  costs   Popula'on   Healthcare  Costs  
  • 10. © 2013 Telcare, Inc. ~15%   R   I   S   K     $   High   Low   Tradi?onal  Disease  Management  Has  Failed   “High  risk”  pa?ents  (stra?fied  based  on   past  claims  costs)  are  the  focus  of  exis1ng   care  management  efforts.       Iden?fying  and  addressing   last  year’s  high  cost   pa?ents  misses  the   majority  of  those  who  will   be    next  year’s  high  cost     pa?ents  
  • 11. © 2013 Telcare, Inc. ü  Monitor  100%  of  the  popula?on   for:   §  Adherence   §  Extreme  Highs   §  Extreme  Lows   §  Sustained  Highs  or  Lows   §  PaIerns   ü  Iden?fy  high-­‐risk,  poten?ally  high-­‐ cost  episodes   ü  Intervene  with  data  that  enables   meaningful  and  contextual   coaching.   ü  Prevent  complica?ons,  cost,  and   hospitaliza?on   The  Future:  Popula?on  Monitoring  &  Management  
  • 12. People with Diabetes Need to care for their disease wherever, whenever … Unless  we  issue  every  pa?ent  a      24/7  physician,  mobile  health      is  the  only  solu?on  
  • 14. © 2013 Telcare, Inc. Building  a  Network  of  Care   around  the  pa?ent   •  Family  members,  diabetes  educators,  the   school  nurse,  and  most  importantly,  peers.     •  Diabetes  is  about  what  you  eat,  how  you   exercise,  and  what  medicines  you  take.     •  People  with  Diabetes  universally  express  a   profound  sense  of  isola?on.   •  Telcare  connects  people  with  diabetes  to   their  social  network  through  the    cloud   using  the  tool  they  use  the  most  –  their   glucose  meter  
  • 15. © 2013 Telcare, Inc. 1 5 Smartphone  apps  to  enhance  engagement   Enables  carbohydrate,   medica?on,  exercise   data  input    
  • 16. © 2013 Telcare, Inc. Partnering for Increased engagement, Social Networking and Gaming Bodymedia and Withings for fitness Calorie King for Carbohydrate and nutrition tracking EA Games and incentives for kids Rewards and Incentives
  • 17. © 2013 Telcare, Inc. Empowering the Caregiver 1 7 Presenting the big picture to identify patients in need of support And the actionable information needed to drive meaningful improvement
  • 18. © 2013 Telcare, Inc. For  Employed  Popula?ons:   A  care  management  layer  is  cri1cal   •  May  be  a  Telcare  partner,  Managed  Care   Organiza?on,  or  healthcare  provider     •  Automated  messaging  maintains  the  daily   touch     •  Automated  messaging  must  be   supplemented  by  human  touch  and   rela?onship  for  maximum  efficacy   •  Rewards  and  incen?ves  make  a  difference  
  • 19. © 2013 Telcare, Inc. 0%   10%   20%   30%   40%   50%   60%   70%   80%   Before   Telcare   Direct   Purchase   HMO   Physician   Office   Endo  +  CDE   CRO   Tradi?onal   Insurance   Site  of  Care   %  Adherence  with  Telcare  BGM   Results:  Unprecedented  Adherence   For  the  pa1ent:  improved  tes1ng   adherence  means  bePer  glucose  control   For  the  caregiver:  demonstrated   adherence  means  higher  reimbursement  
  • 20. © 2013 Telcare, Inc. •  Meaningful  result  seen  in  all   treated  pa?ents   •  11%  rela?ve  difference  in  A1c  in   those  who  engaged  >1x  per   week   Results:  Meaningful  Clinical  Improvement   For  the  pa1ent:  10%  reduc1on  in  A1c      means  37%  less  hospitaliza1on,  stroke,        heart  aPack,  amputa1on,  vision  loss   For  the  caregiver:  demonstrated  clinical        results  drive  reimbursement  under      accountable  care  
  • 21. © 2013 Telcare, Inc. The  Most  Important  Result   What  do  our  Pa?ents  Say?  
  • 22. © 2013 Telcare, Inc. The  Most  Important  Result   What  do  Pa?ents  Say?  
  • 23. © 2013 Telcare, Inc. Results  for  Employers   ADA  data  show  that  non-­‐healthcare  costs  of  diabetes  are  at  least  as    high  as  the  direct  healthcare  costs   Days  away  from  work   Decreased  produc?vity  on  the  job   Accidents  and  comp  claims   Worker  replacement  
  • 24. #CONNECT2013 What  have  we  learned?   mHealth  is  a  medium  that  is  no  more  useful  without  content      than  radio,  television,  or  cellphones   Now  that  we  have  the  medium          it’s  1me  to  focus  on  paths                to  engagement  
  • 25. © 2013 Telcare, Inc. Telcare’s Future: A comprehensive Diabetes Solution 25   Withings and Bodymedia Integration to the meter Bluetooth Insulin Pump Monitored Pancreas Intelligent Insulin Pen Bluetooth CGM TBN V 2.0 Total Diabetes Management
  • 26. © 2013 Telcare, Inc. #CONNECT2013 Telcare: it’s not a sensor – it’s a solution