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IPMA Advanced Courses 2010
Competence improvement for
senior project managers, consultants and traners



4 – 6 March 2010 in Copenhagen
Intro
Briefing – to give you inspirations her and now
Purpose of the bouquet

•   Offer you unique opportunities
    for expanding your project management competencies.

•   Highly relevant for senior project managers,
    project consultants, and project management educators.

•   Also address training requested by candidates for
    IPMA certification of project managers at Level B and Level A.

•   Offer intensive in-depth training in high-level issues.

•   Instructors are leading project managers and educators with
    internationally proven experience.
IPMA Advanced Course A
Effective preparation and start –up
of projects
Course A: Faculty
Natural law of drowning in execution issues
Distinguish lead and perform management
Project preparation – one of the PM phases
Typical steps of a project preparation process
The role as facilitator – in brief

Integrating
the process:           •    Establish an overall perspective at the
                            session.
                       •    Ensure direct balance between result and
                            process

Performance:           •    Focus on the aim of the meeting and the time
                            application
                       •    Focus on summing-up and potential
                            conclusion


Stimulate :
                       •    Ensure that everybody gets attention /
                            participates
                       •    Ensure caring for common rules of game
Course A: Training objectives


1. Promote the preparation and start-up concept

2. Plan the preparation and start-up process

3. Manage preparation and start-up workshops

4. Intensify communication by skilled facilitation

5. Structure the project management documents

6. Implement improved preparation and start-up
IPMA Advanced Course B
Auditing and health checks of
project management
B: Faculty
Company mature
Project Status: BSC



                                                     Project objectives and Context
                                                     Realisation of project objectives
                                                     Realisation of objects of consideration
                                                     Contribution to company strategy
                                                     Relationship to other projects
                                                     Business Case


       Planning, Controlling                                                                    Project organisation, project culture
       Project progress                                                                         Project roles
       Project schedule                                               Project                   Project communication
       Project budget                                                                           Project team work
       Project resources                                                                        Development of project culture
       Project risks


                               Environmental relationship                             Design of Process
                               Environment 1                                          Application PM-methods
                               Environment 2                                          Communication structures
Legend                         Environment 3                                          IT and Telecom infrastructure
very poor                      Environment 4
poor                           Environment 5
ok
good
excellent
Micro Design: Interview

•   Introduction (ca. 10`)
     – Introduction, description context, interview objectives
     – Clarification method “interview”
     – Clarification roles
     – Clarification documentation
     – Rules
     – Overview questions

•   Perfomance (ca. 40`)

•   Close down (ca. 10`)
     – Summary
     – Clarification open questions
     – Agreement on further steps
Course B: Training objectives


1. Understand the concept of projects and programme auditing.

2. Recognise different types of auditing and their increasing importance.

3. Utilise audits as instruments for learning.

4. Recognise that different PM standards lead to different auditing results.

5. Apply hands-on instruments for project management auditing.

6. Understand the required behavioural of project auditors.
IPMA Advanced Course C
Managing project risk, uncertainty
and value in new ways
Course C: Faculty
Management parameters and allowances for uncertainty

  Probability

                   A density portrayal is convenient for
                   understanding what is involved here




                 stretch target value
                                        contractor’s commitment target value

                                                client’s commitment target value



                expected value                      Outcome value
                  provision           contingency
Layered contribution curves – jacket example



                                                                  original jacket base plan completion date

                         1.0
                                    1
                                        2
Cumulative probability




                                            3
                                                  4
                                                              5
                                                                      6
                         0.5




                         0
                                January               April                 July                Oct
                                                                                                  Date in year 5
              Probability curves show the cumulative effect of the following components:
              1. yard not available or mobilisation delays              4. material delivery delays
              2. construction problems and adverse weather              5. industrial disputes
              3. subcontracted node delivery delays                     6. delayed award of fabrication contract
Complex option choice example – hook-up barges


     Cumulative probability   1.0
                                          Curve for
                                          3m barge

                               a                          The 3m offshore pipe laying
                                                          barge involves both
                              0.5
                                                          a lower expected cost
                                                          and less risk,
                                    Curve for
                                                          which makes it
                                    1.6m barge
                                                          a risk efficient choice


                               0
                                                                              Cost
                               Expected cost     b    c   Expected cost
                               using the                  using the
                               3m barge                   1.6m barge
Course C: Training objectives


1. Concepts of a “constructively simple” uncertainty approach.

2. Abandon widely used counter-productive concepts and tools.

3. Risk management in terms of the benefits provided by the new processes.

4. Embed the new processes and concepts in an organisation

5. Handle issues associated with risk management.

6. Understand sources of bias associated with estimates,
   and how to avoid them, based on case studies and case based exercises.
IPMA Advanced Course D
Coaching and facilitation as a
lever for efficiency in projects
Course D: Faculty
What is your benefit?



• Learn how to support others
(project manager, team member) with coaching


• Learn how to make boring and time wasting
meetings interesting, effective and efficient
Content


• Communication Tools
• Coaching Exercises
• Team Development
• Simultanious Documentation
• Clarify Meeting Objectives
• Meeting Process
• Plan a Meeting
• Facilitation Exercise
How?
Course D: Training objectives


1. Understand the concept of project facilitation and coaching.

2. Identify situations where a facilitator and where a coach is needed.

3. Facilitate the problem-solving process of a team.

4. Design facilitation and coaching processes.

5. Apply helpful communication tools in typical project situations.

6. Promote the team development process.

7. Increase your own competences in facilitation and coaching.
Your two trainers are waiting for you
IPMA Advanced Course E
Leadership in project crisis
situations
Course E: Faculty
Course E:Topics
•   Project crisis in practice

•   Definition of the project crisis

•   Crisis management basics

•   Prevention of and provision for project crises
    Excursus: Claim Management as important tool for crisis prevention

•   Project crisis resolution

•   Leadership aspects of crisis resolution

•   Improvisation as a powerful concept in though project situations

•   Claim management
Course E: Benefit


•   Get an overview on the most important crisis management
    methods and processes.

•   Learn how to apply selected instruments and processes.

•   You will become well-equipped to deal with a potential crisis.

•   Special emphasis will be put on
    leadership behavioral aspects in project crisis.
Course E: Training objectives

1. Project crisis in practice

2. Definition of the project crisis

3. Crisis management basics
   Processes – roles – methods – leadership aspects

4. Prevention of and provision for project crises
   – the proactive side of crisis management.

5. Project crisis resolution

6. Leadership aspects of crisis resolution

7. Improvisation as a powerful concept in tough project situations
IPMA Advanced Course F

Leading projects from a distance
F: Faculty
Isolation
Fragmentation
Disorientation
Lesson 1: Why email won’t work for distant leaders


•   Not a group memory
•   Fragmentation and threaded conversation
•   Communication need is not uniform
•   Risk of exclusion
•   Poor understanding of context
•   Poor tool for planning
•   Does not support creativity
•   Can’t manage documents and versions
Lesson 2: Will the team deliver?
                                                                High
                                                                 Perf
     Performance Impact



                                                                Team
                                                         Real
                                                         Team




                          Working            Potential
                          Group               Team


                                    Pseudo
                                     Team

Souce: Katzenbach-Smith
                              Effort to improve Team Effectiveness
Course F: Training objectives


1. Understand the essence of distance leadership

2. Build trust and resolve conflicts in teams

3. Collaborate and negotiate a cross cultures

4. Select and use the appropriate communication tools

5. Direct work effort and control the outcome from a distance

6. Barriers in organizations and teams when implementing remote work

7. Gain insight in your personal areas for future development
IPMA Advanced Course G
Programme management to
innovate effectively
Course G: Faculty
When to use programmes


                                           Target
                                          operation


KPTs                                           Manage
                                               this with
                          Projects aligned to Programme
                          strategic objectives Managemen
               Current    Operational plans
              operation      refocused
                          Time
An initial approach


                                       Strategic portfolio group      CEO
                                                                      CFO
Strategic                                                             CIO
initiatives
                                           Portfolio office    Portfolio
   CIO/IMgt                                                    management
                     Innovation bus
                     case reporting                            Business case
                                                               reporting
                                                               Project 1
                                                               Exception
                                                                 Project 2
  Innovation
                                                               reporting 3
                                                                    Project
   initiatives
                                                                      ….
                                                                      Project n


                 3      6     9       12 months
                 IPMA Course G
Fundamental principles

    •   Remain aligned to the strategy

    •   Ensure strong leadership

    •   Envision & communicate a better future

    •   Focus on benefits

    •   Add value

    •   Deliver a coherent capability

    •   Learn from experience

   Get and keep the business in the lead
Course G: Training objectives


1. Promote the concept of programme management

2. Benefit from reference methods for programme management

3. Manage the initiation of programmes

4. Control the execution of the programme

5. Facilitate communication and negotiation

6. Realise benefits

7. Implement programme management in your organisation,
IPMA Advanced Course H
Managing the corporate project
portfolios
Course H: Faculty
PPM maturity model and main flow of the course

                                                 s
                                             ect       5. Pre- and Post-project evaluation
                                        r oj
                                     t p ht
                                    h ig
                                                       of business benefits and continuous
                                 rig s r
                               e ct
                                                       development of project culture
                             th
                           ng roje
                        doi g p         4. Systematic project
                    t is oin
                                        prioritization
                  en is d
                 m t
              age en
            an gem 3. Resource management
           m a
        lio an       across all projects and other work                                 ss
                                                                                           .
    t fo t m                                                                           e
 or jec
P o                                                                                  in egy
                                                                                    s t
  Pr
                                                                                t bu tra
             2. Awareness of the
                                                                            j ec of s
             status and balance of projects                               ro on
                                                                         p i
                                                                       of zat
                                                                     y li
 1. Awareness of                                                  enc rea
                                                              fici ter
 ongoing projects                                           Ef as
                                                                F
Example of key issues: Strategic Portfolio reporting

 Planned:               autonomous growth,       Connecting
                        10%
                        building travel brand,   projects to the
                        20%
                                                 strategy of
                        development .com,
                        20%                      your organisation
                        low cost, high           by use of
                        productivity, 20%
                        compliance, 5%           focus area's
                        business continuity,
                        15%
                        HRM, employee
                        development, 10%

                                                  autonomous growth,
                    Actual:                       12%
                                                  building travel brand,
                                                  7%
                                                  development .com,
                                                  38%
                                                  low cost, high
                                                  productivity, 14%
                                                  compliance, 17%

                                                  business continuity,
                                                  7%
                                                  HRM, employee
                                                  development, 5%
H: Training objectives


1. Understand Project Portfolio Management (PPM)

2. Develop a single project model that supports an effective PPM

3. Develop the PPM model and methodologies

4. Describe and measure the business benefits

5. Build PPM Processes as a part of corporate management system
Welcome at the next IPMA Advanced Courses

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IPMA Advanced Courses 2010 for Senior Project Managers

  • 1. IPMA Advanced Courses 2010 Competence improvement for senior project managers, consultants and traners 4 – 6 March 2010 in Copenhagen
  • 3. Briefing – to give you inspirations her and now
  • 4. Purpose of the bouquet • Offer you unique opportunities for expanding your project management competencies. • Highly relevant for senior project managers, project consultants, and project management educators. • Also address training requested by candidates for IPMA certification of project managers at Level B and Level A. • Offer intensive in-depth training in high-level issues. • Instructors are leading project managers and educators with internationally proven experience.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. IPMA Advanced Course A Effective preparation and start –up of projects
  • 11. Natural law of drowning in execution issues
  • 12. Distinguish lead and perform management
  • 13. Project preparation – one of the PM phases
  • 14. Typical steps of a project preparation process
  • 15. The role as facilitator – in brief Integrating the process: • Establish an overall perspective at the session. • Ensure direct balance between result and process Performance: • Focus on the aim of the meeting and the time application • Focus on summing-up and potential conclusion Stimulate : • Ensure that everybody gets attention / participates • Ensure caring for common rules of game
  • 16. Course A: Training objectives 1. Promote the preparation and start-up concept 2. Plan the preparation and start-up process 3. Manage preparation and start-up workshops 4. Intensify communication by skilled facilitation 5. Structure the project management documents 6. Implement improved preparation and start-up
  • 17. IPMA Advanced Course B Auditing and health checks of project management
  • 20. Project Status: BSC Project objectives and Context Realisation of project objectives Realisation of objects of consideration Contribution to company strategy Relationship to other projects Business Case Planning, Controlling Project organisation, project culture Project progress Project roles Project schedule Project Project communication Project budget Project team work Project resources Development of project culture Project risks Environmental relationship Design of Process Environment 1 Application PM-methods Environment 2 Communication structures Legend Environment 3 IT and Telecom infrastructure very poor Environment 4 poor Environment 5 ok good excellent
  • 21. Micro Design: Interview • Introduction (ca. 10`) – Introduction, description context, interview objectives – Clarification method “interview” – Clarification roles – Clarification documentation – Rules – Overview questions • Perfomance (ca. 40`) • Close down (ca. 10`) – Summary – Clarification open questions – Agreement on further steps
  • 22. Course B: Training objectives 1. Understand the concept of projects and programme auditing. 2. Recognise different types of auditing and their increasing importance. 3. Utilise audits as instruments for learning. 4. Recognise that different PM standards lead to different auditing results. 5. Apply hands-on instruments for project management auditing. 6. Understand the required behavioural of project auditors.
  • 23. IPMA Advanced Course C Managing project risk, uncertainty and value in new ways
  • 25. Management parameters and allowances for uncertainty Probability A density portrayal is convenient for understanding what is involved here stretch target value contractor’s commitment target value client’s commitment target value expected value Outcome value provision contingency
  • 26. Layered contribution curves – jacket example original jacket base plan completion date 1.0 1 2 Cumulative probability 3 4 5 6 0.5 0 January April July Oct Date in year 5 Probability curves show the cumulative effect of the following components: 1. yard not available or mobilisation delays 4. material delivery delays 2. construction problems and adverse weather 5. industrial disputes 3. subcontracted node delivery delays 6. delayed award of fabrication contract
  • 27. Complex option choice example – hook-up barges Cumulative probability 1.0 Curve for 3m barge a The 3m offshore pipe laying barge involves both 0.5 a lower expected cost and less risk, Curve for which makes it 1.6m barge a risk efficient choice 0 Cost Expected cost b c Expected cost using the using the 3m barge 1.6m barge
  • 28. Course C: Training objectives 1. Concepts of a “constructively simple” uncertainty approach. 2. Abandon widely used counter-productive concepts and tools. 3. Risk management in terms of the benefits provided by the new processes. 4. Embed the new processes and concepts in an organisation 5. Handle issues associated with risk management. 6. Understand sources of bias associated with estimates, and how to avoid them, based on case studies and case based exercises.
  • 29. IPMA Advanced Course D Coaching and facilitation as a lever for efficiency in projects
  • 31. What is your benefit? • Learn how to support others (project manager, team member) with coaching • Learn how to make boring and time wasting meetings interesting, effective and efficient
  • 32. Content • Communication Tools • Coaching Exercises • Team Development • Simultanious Documentation • Clarify Meeting Objectives • Meeting Process • Plan a Meeting • Facilitation Exercise
  • 33. How?
  • 34. Course D: Training objectives 1. Understand the concept of project facilitation and coaching. 2. Identify situations where a facilitator and where a coach is needed. 3. Facilitate the problem-solving process of a team. 4. Design facilitation and coaching processes. 5. Apply helpful communication tools in typical project situations. 6. Promote the team development process. 7. Increase your own competences in facilitation and coaching.
  • 35. Your two trainers are waiting for you
  • 36. IPMA Advanced Course E Leadership in project crisis situations
  • 38. Course E:Topics • Project crisis in practice • Definition of the project crisis • Crisis management basics • Prevention of and provision for project crises Excursus: Claim Management as important tool for crisis prevention • Project crisis resolution • Leadership aspects of crisis resolution • Improvisation as a powerful concept in though project situations • Claim management
  • 39. Course E: Benefit • Get an overview on the most important crisis management methods and processes. • Learn how to apply selected instruments and processes. • You will become well-equipped to deal with a potential crisis. • Special emphasis will be put on leadership behavioral aspects in project crisis.
  • 40. Course E: Training objectives 1. Project crisis in practice 2. Definition of the project crisis 3. Crisis management basics Processes – roles – methods – leadership aspects 4. Prevention of and provision for project crises – the proactive side of crisis management. 5. Project crisis resolution 6. Leadership aspects of crisis resolution 7. Improvisation as a powerful concept in tough project situations
  • 41. IPMA Advanced Course F Leading projects from a distance
  • 44. Lesson 1: Why email won’t work for distant leaders • Not a group memory • Fragmentation and threaded conversation • Communication need is not uniform • Risk of exclusion • Poor understanding of context • Poor tool for planning • Does not support creativity • Can’t manage documents and versions
  • 45. Lesson 2: Will the team deliver? High Perf Performance Impact Team Real Team Working Potential Group Team Pseudo Team Souce: Katzenbach-Smith Effort to improve Team Effectiveness
  • 46. Course F: Training objectives 1. Understand the essence of distance leadership 2. Build trust and resolve conflicts in teams 3. Collaborate and negotiate a cross cultures 4. Select and use the appropriate communication tools 5. Direct work effort and control the outcome from a distance 6. Barriers in organizations and teams when implementing remote work 7. Gain insight in your personal areas for future development
  • 47. IPMA Advanced Course G Programme management to innovate effectively
  • 49. When to use programmes Target operation KPTs Manage this with Projects aligned to Programme strategic objectives Managemen Current Operational plans operation refocused Time
  • 50. An initial approach Strategic portfolio group CEO CFO Strategic CIO initiatives Portfolio office Portfolio CIO/IMgt management Innovation bus case reporting Business case reporting Project 1 Exception Project 2 Innovation reporting 3 Project initiatives …. Project n 3 6 9 12 months IPMA Course G
  • 51. Fundamental principles • Remain aligned to the strategy • Ensure strong leadership • Envision & communicate a better future • Focus on benefits • Add value • Deliver a coherent capability • Learn from experience  Get and keep the business in the lead
  • 52. Course G: Training objectives 1. Promote the concept of programme management 2. Benefit from reference methods for programme management 3. Manage the initiation of programmes 4. Control the execution of the programme 5. Facilitate communication and negotiation 6. Realise benefits 7. Implement programme management in your organisation,
  • 53. IPMA Advanced Course H Managing the corporate project portfolios
  • 55. PPM maturity model and main flow of the course s ect 5. Pre- and Post-project evaluation r oj t p ht h ig of business benefits and continuous rig s r e ct development of project culture th ng roje doi g p 4. Systematic project t is oin prioritization en is d m t age en an gem 3. Resource management m a lio an across all projects and other work ss . t fo t m e or jec P o in egy s t Pr t bu tra 2. Awareness of the j ec of s status and balance of projects ro on p i of zat y li 1. Awareness of enc rea fici ter ongoing projects Ef as F
  • 56. Example of key issues: Strategic Portfolio reporting Planned: autonomous growth, Connecting 10% building travel brand, projects to the 20% strategy of development .com, 20% your organisation low cost, high by use of productivity, 20% compliance, 5% focus area's business continuity, 15% HRM, employee development, 10% autonomous growth, Actual: 12% building travel brand, 7% development .com, 38% low cost, high productivity, 14% compliance, 17% business continuity, 7% HRM, employee development, 5%
  • 57. H: Training objectives 1. Understand Project Portfolio Management (PPM) 2. Develop a single project model that supports an effective PPM 3. Develop the PPM model and methodologies 4. Describe and measure the business benefits 5. Build PPM Processes as a part of corporate management system
  • 58. Welcome at the next IPMA Advanced Courses