S Woodward - What is your quest for software analytics

Steven Woodward CFPS, CSQA
steve@cloud-perspectives.com
www.cloud-perspectives.com
613-823-7573
©copyright Cloud Perspectives 2013 All rights reserved

 Objectives and Introductions
 Quest for Software Analytics
 Times are Changing
 Perspectives
 Future Directions

 High level understanding of the importance
of perspective with software analytics
 Disruptive change and progress
 Measurement and analytics to gain real-life
perspectives
 Information regarding industry perceptions
 Open doors for the future to mature metrics
and analytics

 Explore data and perform analysis
 Assemble data so it provides context and
perspectives
 Enables insightful, value focused decision
making
 Supports multiple stakeholders (business,
developers and managers)
Many Organizations have Software Analytics Initiatives

 Increase business revenue
 Improve on meeting commit
 Improve Time-to-Market for new products
 Optimize response time
 Reduce costs for development
 Increase “hits” to site
 Optimize resource allocation

 “Measurement” is of the 5 “essential cloud
characteristics” using the internationally accepted
NIST Cloud Computing Definition
 Metrics and Measurement are part of almost every
Standards Development Organization (SDO) initiative
in 2013
 “Big Data” with complex analytics is very hotly
contested subject area
 Human data collection vs automated collection?
 “PC Today September 2013 - :”you can’t manage
what you don’t measure” – article “ Cooler Data
Center Better RIO”

ChangeChange
HappensHappens

 1979 to now
http://napoleondynamite.wikia.com/
wiki/Kip_Dynamite

 Need to be current analytics
 Can’t rely on the past
 Need extensions to innovate
 Auction Time

110 meters
120 yards
65 ml
$8500
670 hours
86 days
120 Function Points
25 Defects

 Provides situational awareness
 Paints a picture

DRAFT!

98% take path “A”
Of those 99 % are injury free
2% take path “B”
Of those 80% are injury free
Shoes reduces risk by 70%
6
Feet Carried up on backboard
45
Minutes ride in ambulance
28
Number of staples and stitches
Took a stupid path, but had no data
Value of vacation not maximized

 Vertical descent 1,713 meters
 Longest run 15,200 meters
 Tree “dead ahead” 10 meters
 Tree approaching right 7 meters
 Tree approaching left 5 meters
 Snow depth 1 meter
 Speed 5 meters/ second
 Trees all appear 3 meters high

 Tree “dead” ahead actually 12 meters high
 Cliff 9 meters high
 Between cliff and tree .5 meter
 Distance to chair lift 10 meters

“Don’t Follow Me !”
“OK !”
 1.5 meter long green snowboard
 Falling towards me from 7 meters
“I thought you said, ‘Follow Me!’”

 Together they maximize your ROI and
reduce risk
Business and Software Measures ARE NOT
Mutually exclusive!
Business Measures
Business Value
Software Measures
Solution Costs

 NIST
 CMMi
 OGF
 DMTF
 TM Forum
 OASIS
 OMG
 ITU-T
 itSMF
 OWASP
Bunch of other “Open” and
private sector groups too !

 IFPUG
 BFPUG
 NESMA
 ISBSG
 COSMIC

 Partner
 Cooperate
 Collaborate
 Communicate
Value and Context Focused

 Need to collect data into current categories of
interest
 Need to refine analytics algorithms
 Value focused analytics for improving
confidence of IT delivery
World has changed!

 Software metrics communities should
collaborate
 Perception is functional size communities are
dysfunctional
 Perception is that we do not provide insights
needed today
 Communities value proposition?
 Look forward
 Can’t change the past
 Do we want to influence industry perceptions?

Information Communication Technology Maturity
The ICT community is composed of multiple industries whose domain of
focus can be drastically different. Working with embedded systems,
telecommunication or software doesn’t require the same set of expertise. It
can make the interpretation of what metrics are very different. In addition
the definition of metrics and related measures are not always at the same
level of maturity in all domains. Physical properties can be measured using
a standardized metrology process. Software properties measurement on the
other hand has some associated standards like functional size measurement
methods [3][4][5] however it is not yet at the level of physical metrology.
This can create situations where similar metrics are defined and are not
consistent across the ICT community or cannot be measured with the same
level of confidence.

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