The document discusses software development rates versus the price of function points based on a study of projects from 2014 and 2012. It finds that clients who implemented estimation models and productivity controls saw more homogeneous function point pricing across providers compared to 2012. Three case studies are presented showing how introducing competition between providers, delocalizing providers to lower cost locations, and implementing productivity SLAs reduced function point prices for clients by up to 44% while rates remained similar. The conclusions are that centralized estimation, productivity monitoring, and competition among providers are more effective than solely focusing on rates to influence function point pricing.
VTech published its first Sustainability Report for the financial year 2013 (FY2013),
included as a section in our Annual Report 2013. The purpose of the report is to
inform our stakeholders of our ongoing activities to conserve energy, protect the
environment and demonstrate the principles behind our sustainability strategies.
Information and Communication Technology (ICT) is not limited to software development, mobile apps and ICT service management but percolates into all kind of products with the so-called Internet of Things.
ICT depends on software where defects are common. Developing software is knowledge acquisition, not civil engineering. Thus knowledge might be missing and consequently leading to defects and failures to perform. In turn, operating ICT products involves connecting ICT services with human interaction, and is error-prone as well. There is much value in delivering software without defects. However, up to now there exists no agreed method of measuring defects in ICT. UML sequence diagrams is a software model that describes data movements between actors and objects and allows for automated measurements using ISO/IEC 19761 COSMIC. Can we also use it for defect measurements that allows applying standard Six Sigma techniques to ICT by measuring both functional size and defect density in the same model? It allows sizing of functionality and defects even if no code is available. ISO/IEC 19761 measurements are linear, thus fitting to sprints in agile development as well as for using statistical tools from Six Sigma.(IT Confidence 2014, Tokyo (Japan))
Driving growth in Indian manufacturing industry Sumit Roy
Indian manufacturing is just perfectly poised to Unlocking the transformation value with technology .While businesses understand that in order to build an organisation that is agile and suited to withstand current market and economic volatilities, there are several things to be considered before taking a digital leap. More than just a strategy for any individual technology trend or for combining more than one of them, companies need a systematic approach to adopt technologies in a holistic fashion. The industry trends and challenges primarily drive the appropriate selection of technology solutions, which need to be fine-tuned to a company’s needs based on its scale, capabilities and its specific issues. This joint CII-PwC report takes a closer look at two industries in particular, manufacturing and infrastructure, and tries to decode the prevalent challenges in these two sectors, the kind of initiatives being taken to drive growth and development, and how IT adoption is playing an important role to overcome these challenges
Based on the speaker’s experience negotiating and managing many outsourcing contracts using Function Points as a Key Performance Indicator, this presentation describes the pitfalls that can be experienced if one takes too simplistic a view of the meaning and use of Function Point data and suggests ways in which they may be avoided
Starting with a typical outsourcing scenario, and using ISBSG project data, techniques to improve the effectiveness of a Function Point program are demonstrated.
Particular emphasis is made on the importance of setting baselines appropriate to the environment to be measured and deciding how to determine if agreed performance targets are achieved.
The use of statistical analysis beyond just averages, to enable a more sophisticated and pragmatic interpretation of measurement data is demonstrated. The view that a little statistical analysis can actually uncover “lies and damn lies” is offered.
Finally, a template for design of a successful Function Point Program is presented.(IT Confidence 2014, Tokyo (Japan))
In an IT context companies struggling to increase profits and often view IT as a necessary evil: one that consumes resources rather contributes to the bottom line. These organizations often don’t see value in data collection analysis or benchmarking either. However, IT can be a significant contributor when IT decisions are made after measuring and estimating both cost and return. IT data collection analysis and benchmarking continue to improve the cost of IT systems and help make decisions regarding where to spend money to stop the bleeding. As such, repeatable processes for estimating cost, schedule and risk will be addressed along with the “iron triangle” of software. The Iron Triangle looks at issues of cost, schedule, scope and quality and helps determine what must give when client increases scope, reduces schedule or reduces budget.
Additionally this presentation will address the risk adjusted Total Cost of Ownership and return an IT investment along with its consistency with long-range investment and business strategy of an organization measured against risk and key technical and performance parameters and technical debt.Finally, since this presentation will address the overriding business concerns: how much value does this software contribute to the business and is the best place to spend the money. (IT Confidence 2013, Rio de Janeiro (Brazil))
The True Cost of Open Source Software: Uncovering Hidden Costs and Maximizing...ActiveState
If you have researched open source software, even just a little, you’ve likely
encountered two distinct worldviews: believers and skeptics. Believers celebrate open source as free, collaborative code. In this paradigm, open source software isn’t just a free licensing model; it is a movement for building better, more flexible software.
But, that’s just one side of the story. Open source skeptics raise compelling counterarguments for why open source software and the enterprise don’t mix.
So, where does this leave you, especially if you are tasked with deciding whether or
not to implement open source software in your organization? In this paper we’ll delve
deep into both arguments and provide practical tools to help you decide whether or
not open source software will be a good return on your company’s investment. We’ll
also present solutions for bridging the gap between “believers” and “skeptics” in your
organization, and for reducing risks that go hand-in-hand with running open source
software in the enterprise.
Deloitte Technology Media and Telecommunications Predictions 2016David Graham
Welcome to the 2016 edition of Deloitte’s predictions for the Technology, Media, and Telecommunications (TMT) sectors. These Predictions reveal the perspectives gained from hundreds of conversations with industry leaders, and tens of thousands of consumer interviews across the globe
The Value of Infrastructure Asset ManagementC.S. Davidson
Christopher W. Toms, P.E., Senior Client Representative at C.S. Davidson, Inc., discusses the benefits of transportation related asset management and the value that optimized asset management creates to identify, maintain and improve municipal infrastructure in the most economical manner.
VTech published its first Sustainability Report for the financial year 2013 (FY2013),
included as a section in our Annual Report 2013. The purpose of the report is to
inform our stakeholders of our ongoing activities to conserve energy, protect the
environment and demonstrate the principles behind our sustainability strategies.
Information and Communication Technology (ICT) is not limited to software development, mobile apps and ICT service management but percolates into all kind of products with the so-called Internet of Things.
ICT depends on software where defects are common. Developing software is knowledge acquisition, not civil engineering. Thus knowledge might be missing and consequently leading to defects and failures to perform. In turn, operating ICT products involves connecting ICT services with human interaction, and is error-prone as well. There is much value in delivering software without defects. However, up to now there exists no agreed method of measuring defects in ICT. UML sequence diagrams is a software model that describes data movements between actors and objects and allows for automated measurements using ISO/IEC 19761 COSMIC. Can we also use it for defect measurements that allows applying standard Six Sigma techniques to ICT by measuring both functional size and defect density in the same model? It allows sizing of functionality and defects even if no code is available. ISO/IEC 19761 measurements are linear, thus fitting to sprints in agile development as well as for using statistical tools from Six Sigma.(IT Confidence 2014, Tokyo (Japan))
Driving growth in Indian manufacturing industry Sumit Roy
Indian manufacturing is just perfectly poised to Unlocking the transformation value with technology .While businesses understand that in order to build an organisation that is agile and suited to withstand current market and economic volatilities, there are several things to be considered before taking a digital leap. More than just a strategy for any individual technology trend or for combining more than one of them, companies need a systematic approach to adopt technologies in a holistic fashion. The industry trends and challenges primarily drive the appropriate selection of technology solutions, which need to be fine-tuned to a company’s needs based on its scale, capabilities and its specific issues. This joint CII-PwC report takes a closer look at two industries in particular, manufacturing and infrastructure, and tries to decode the prevalent challenges in these two sectors, the kind of initiatives being taken to drive growth and development, and how IT adoption is playing an important role to overcome these challenges
Based on the speaker’s experience negotiating and managing many outsourcing contracts using Function Points as a Key Performance Indicator, this presentation describes the pitfalls that can be experienced if one takes too simplistic a view of the meaning and use of Function Point data and suggests ways in which they may be avoided
Starting with a typical outsourcing scenario, and using ISBSG project data, techniques to improve the effectiveness of a Function Point program are demonstrated.
Particular emphasis is made on the importance of setting baselines appropriate to the environment to be measured and deciding how to determine if agreed performance targets are achieved.
The use of statistical analysis beyond just averages, to enable a more sophisticated and pragmatic interpretation of measurement data is demonstrated. The view that a little statistical analysis can actually uncover “lies and damn lies” is offered.
Finally, a template for design of a successful Function Point Program is presented.(IT Confidence 2014, Tokyo (Japan))
In an IT context companies struggling to increase profits and often view IT as a necessary evil: one that consumes resources rather contributes to the bottom line. These organizations often don’t see value in data collection analysis or benchmarking either. However, IT can be a significant contributor when IT decisions are made after measuring and estimating both cost and return. IT data collection analysis and benchmarking continue to improve the cost of IT systems and help make decisions regarding where to spend money to stop the bleeding. As such, repeatable processes for estimating cost, schedule and risk will be addressed along with the “iron triangle” of software. The Iron Triangle looks at issues of cost, schedule, scope and quality and helps determine what must give when client increases scope, reduces schedule or reduces budget.
Additionally this presentation will address the risk adjusted Total Cost of Ownership and return an IT investment along with its consistency with long-range investment and business strategy of an organization measured against risk and key technical and performance parameters and technical debt.Finally, since this presentation will address the overriding business concerns: how much value does this software contribute to the business and is the best place to spend the money. (IT Confidence 2013, Rio de Janeiro (Brazil))
The True Cost of Open Source Software: Uncovering Hidden Costs and Maximizing...ActiveState
If you have researched open source software, even just a little, you’ve likely
encountered two distinct worldviews: believers and skeptics. Believers celebrate open source as free, collaborative code. In this paradigm, open source software isn’t just a free licensing model; it is a movement for building better, more flexible software.
But, that’s just one side of the story. Open source skeptics raise compelling counterarguments for why open source software and the enterprise don’t mix.
So, where does this leave you, especially if you are tasked with deciding whether or
not to implement open source software in your organization? In this paper we’ll delve
deep into both arguments and provide practical tools to help you decide whether or
not open source software will be a good return on your company’s investment. We’ll
also present solutions for bridging the gap between “believers” and “skeptics” in your
organization, and for reducing risks that go hand-in-hand with running open source
software in the enterprise.
Deloitte Technology Media and Telecommunications Predictions 2016David Graham
Welcome to the 2016 edition of Deloitte’s predictions for the Technology, Media, and Telecommunications (TMT) sectors. These Predictions reveal the perspectives gained from hundreds of conversations with industry leaders, and tens of thousands of consumer interviews across the globe
The Value of Infrastructure Asset ManagementC.S. Davidson
Christopher W. Toms, P.E., Senior Client Representative at C.S. Davidson, Inc., discusses the benefits of transportation related asset management and the value that optimized asset management creates to identify, maintain and improve municipal infrastructure in the most economical manner.
Alyson Murphy is the in-house Senior Data Architect at Moz. She works with stakeholders to build a data solution that help Moz make data informed business decisions. Sean Work runs the blog at KISSmetrics.com. He’s been with the team since 2010.
We consolidated key data that was routinely used for analysis onto one reporting server. We then funneled key pieces of data into our web analytics solution so that there were fewer places to have to look for data when it was time to do an analysis.
We used to use email to get and prioritize projects. We shifted to Trello which allows us to have templates to ensure request quality and to be transparent about when certain projects will be worked on.
Where to Focus 2
Then we may branch out into orange and other colors.
But that’s all it is, a series of colors.
It’s not until much later that we start to see the entire picture. Where to Focus
In reality, your ball probably looks like this.
Goal 1: Build the Minimum Viable Ball
Components of a Data System There are 6 main areas of focus for building a successful and scalable data system.
Data Infrastructure Consolidating your data sources will make analysis easier and quicker which is important when you start adding people to your team.
Data Integrity Data Infrastructure and Data Integrity are perhaps the most important places to start because decisions in these areas waterfall into the other areas of your Data System.
Data Access and Visualization Data Access and Visualization is key as your company starts to grow. The goal is to make the data as easy to access as possible for people who have the skills to fish for their own data..
Infrastructure Change Process When you are in startup mode, everyone might have access to do what they need to do quickly to implement the changes they need to make. In a small organization this works out because everyone knows what everyone else is working on.
Goal 1: Build the Minimum Viable Beach Ball
To optimize the system, you may have to sub-optimize the subsystem.
Over COMMUNICATE what sections you are working on (helps with buy-in)
Ways to get buy-in
Pre-Research Buying Decisions
Data Infrastructure Data Integrity Data Access & Visualization Components of a Data System Infrastructure Change Process People in your Org Data Utilization Process Changes
In order to re-evaluate the KPI’s we look at, we had a collaborative meeting where each of the groups came up with a dashboard. We then looked for areas where we needed to create alignment. After that, we started building.
Data Infrastructure Data Integrity Data Access & Visualization Components of a Data System Process Changes Infrastructure Change Process People in your Org Data Utilization Process
Minimum Viable Product (MVP) vs. All-in-one Do you want to ship as little as possible as soon as possible and learn and add versus shipping a totally finished product all at once.
Almost every Project Management book introduces the project management triangle. Almost every certified Project Manager thinks that she or he understands the relationships between the elements of triangle correctly: “The larger the scope, the more cost and time needed”. However, especially in ICT industry majority of the projects overrun both the budget and schedule, and deliver less functionality than expected. In this presentation we take another look at the project management triangle, to learn how to get more outcomes with spending less money and time.
CTO Summit 2016: Navigating Build vs. Buy at CleverTapCleverTap
The most important question a CTO must answer is whether to build or buy their analytics solution. Sunil Thomas, CEO for CleverTap recently addressed these challenges at the CTO Summit 2016. Learn the key foundation of analytics and how to navigate what platform solution is best for your engineering team.
This presentation will talk about how sizing can be a normalising factor for both estimating, measurement and benchmarking. It will introduce the need for utilise a size measure for both functional as well as non-functional size -utilising the IFPUG method Function Point Analysis (FPA) as well as Software non-functional Assessment Process (SNAP). The presentation will then take the view of estimating to measurement for projects – to benchmarking for organisations utilising industry data as the competitive comparison. The presentation will touch on issues with requirement and how to utilise FPA and SNAP to re-cover this. Accuracy levels of size assessment for estimating. High-level view of other data then size that should be collected – but focus is on sizing as a measure – not a full measurement program.(IT Confidence 2014, Tokyo (Japan))
Innovation is a necessity for B2B companies seeking growth. Yet, even game-changing innovation requires a careful assessment of how much customer value is created and ultimately captured in price. Otherwise, your company loses precious margin and the means to sustain future innovation.
Do you truly know how much value your innovations are providing to your customers?
LeveragePoint is delighted once more to have noted pricing thought-leader and author, Stephan Liozu share his practical experience and techniques for monetizing the differential value of innovation. He will discuss how industry leading companies embed value management into their new product development process.
Learn how to link innovation, customer value and pricing for your new products in 2013.
Increasing the Business Value of Communications: Innovation, Strategy and TrustJeff Zwier
Presentation given at the Melcrum Publishing Strategic Communication Management Summit October 4-6, 2011 in Washington D.C. The presentation describes my evolution of the internal communications approach at DTTL from the remnants of a reactive publishing team in 2009 to a proactive, tightly partnered business line communications team. At its peak, the team had 30 members in four countries. The team was dissolved as part of an organizational restructuring in 2013.
Next-generation integrated business planning: The Deloitte Perspective | AnaplanAnaplan
How can smart planning help your business become more agile and connected? What business activities can benefit from an integrated, real-time planning approach?
In this informative webinar, Bart Hughes from Deloitte will share perspectives on what business planning activites to integrate and when to do so on the journey to integrated business planning (IBP). You’ll gain perspective from Deloitte planning process experts across Finance, Sales, HR, and Supply Chain on how next-generation IBP can benefit your business and the steps you can take to get there.
https://www.anaplan.com/webinars/next-generation-integrated-business/
ISBSG Conference - IT Confidence 2014 - Tokyo, JapanChristine Green
This presentation will talk about how software sizing can be a normalizing factor for both estimating, measurement and benchmarking.
It will introduce size measure for both functional as well as non-functional size -utilizing the IFPUG method Function Point Analysis (FPA) as well as Software non-functional Assessment Process (SNAP).
The presentation will take the view from estimating to measurement for projects as well as benchmarking for organizations utilizing industry data as the competitive comparison.
The presentation will touch on issues with requirement and how to utilize FPA and SNAP to mitigate this incl. Accuracy levels of size assessment for estimating. In addition High-level view of other data then size that a measurement program should include, and recommendation for repository and reporting of data.
The presentation is not intended to be a full introduction into any process or method - but a end2end roadmap.
This presentation reports the analysis results of clarifying factors that affect productivity of enterprise software projects as follows. (1) Productivity is inversely proportional to the root of fifth power of the test case density and fault density respectively. (2) Project where high security or reliability level software is required has low productivity, and project where objectives and priorities are very clear, project where documentation tools are used, and project where sufficient work space is provided have high productivity. (3) Productivity of the project managed by skillful project manager is low because he/she tries to detect many faults. (4) If work conditions of a project where high security, reliability, or performance and efficiency level software is required are poor such that work space is narrow or role assignment and each person’s responsibility are not clarified, the project has remarkably low productivity. (IT Confidence 2014, Tokyo (Japan))
Implementing productivity models helps in the understanding of Software Development Economics, which up to now is not entirely clear. Most organizations believe that the only way to achieve improvements is lowering software rates. With a background of three years of statistical data from large multinational clients, the presentation shows how the relationship between software rates and cost per function point differs from what could be expected, sometimes even far from expected. Leaning on a statistical demonstration, the reached conclusion is that excessive pressure on software rates destroys the concept of software rates in outsourcing processes. The study results also lead us to some considerations regarding how software development activity is understood and managed, both from the client and the software provider perspective. (IT Confidence 2013, Rio de Janeiro (Brazil))
Alyson Murphy is the in-house Senior Data Architect at Moz. She works with stakeholders to build a data solution that help Moz make data informed business decisions. Sean Work runs the blog at KISSmetrics.com. He’s been with the team since 2010.
We consolidated key data that was routinely used for analysis onto one reporting server. We then funneled key pieces of data into our web analytics solution so that there were fewer places to have to look for data when it was time to do an analysis.
We used to use email to get and prioritize projects. We shifted to Trello which allows us to have templates to ensure request quality and to be transparent about when certain projects will be worked on.
Where to Focus 2
Then we may branch out into orange and other colors.
But that’s all it is, a series of colors.
It’s not until much later that we start to see the entire picture. Where to Focus
In reality, your ball probably looks like this.
Goal 1: Build the Minimum Viable Ball
Components of a Data System There are 6 main areas of focus for building a successful and scalable data system.
Data Infrastructure Consolidating your data sources will make analysis easier and quicker which is important when you start adding people to your team.
Data Integrity Data Infrastructure and Data Integrity are perhaps the most important places to start because decisions in these areas waterfall into the other areas of your Data System.
Data Access and Visualization Data Access and Visualization is key as your company starts to grow. The goal is to make the data as easy to access as possible for people who have the skills to fish for their own data..
Infrastructure Change Process When you are in startup mode, everyone might have access to do what they need to do quickly to implement the changes they need to make. In a small organization this works out because everyone knows what everyone else is working on.
Goal 1: Build the Minimum Viable Beach Ball
To optimize the system, you may have to sub-optimize the subsystem.
Over COMMUNICATE what sections you are working on (helps with buy-in)
Ways to get buy-in
Pre-Research Buying Decisions
Data Infrastructure Data Integrity Data Access & Visualization Components of a Data System Infrastructure Change Process People in your Org Data Utilization Process Changes
In order to re-evaluate the KPI’s we look at, we had a collaborative meeting where each of the groups came up with a dashboard. We then looked for areas where we needed to create alignment. After that, we started building.
Data Infrastructure Data Integrity Data Access & Visualization Components of a Data System Process Changes Infrastructure Change Process People in your Org Data Utilization Process
Minimum Viable Product (MVP) vs. All-in-one Do you want to ship as little as possible as soon as possible and learn and add versus shipping a totally finished product all at once.
Almost every Project Management book introduces the project management triangle. Almost every certified Project Manager thinks that she or he understands the relationships between the elements of triangle correctly: “The larger the scope, the more cost and time needed”. However, especially in ICT industry majority of the projects overrun both the budget and schedule, and deliver less functionality than expected. In this presentation we take another look at the project management triangle, to learn how to get more outcomes with spending less money and time.
CTO Summit 2016: Navigating Build vs. Buy at CleverTapCleverTap
The most important question a CTO must answer is whether to build or buy their analytics solution. Sunil Thomas, CEO for CleverTap recently addressed these challenges at the CTO Summit 2016. Learn the key foundation of analytics and how to navigate what platform solution is best for your engineering team.
This presentation will talk about how sizing can be a normalising factor for both estimating, measurement and benchmarking. It will introduce the need for utilise a size measure for both functional as well as non-functional size -utilising the IFPUG method Function Point Analysis (FPA) as well as Software non-functional Assessment Process (SNAP). The presentation will then take the view of estimating to measurement for projects – to benchmarking for organisations utilising industry data as the competitive comparison. The presentation will touch on issues with requirement and how to utilise FPA and SNAP to re-cover this. Accuracy levels of size assessment for estimating. High-level view of other data then size that should be collected – but focus is on sizing as a measure – not a full measurement program.(IT Confidence 2014, Tokyo (Japan))
Innovation is a necessity for B2B companies seeking growth. Yet, even game-changing innovation requires a careful assessment of how much customer value is created and ultimately captured in price. Otherwise, your company loses precious margin and the means to sustain future innovation.
Do you truly know how much value your innovations are providing to your customers?
LeveragePoint is delighted once more to have noted pricing thought-leader and author, Stephan Liozu share his practical experience and techniques for monetizing the differential value of innovation. He will discuss how industry leading companies embed value management into their new product development process.
Learn how to link innovation, customer value and pricing for your new products in 2013.
Increasing the Business Value of Communications: Innovation, Strategy and TrustJeff Zwier
Presentation given at the Melcrum Publishing Strategic Communication Management Summit October 4-6, 2011 in Washington D.C. The presentation describes my evolution of the internal communications approach at DTTL from the remnants of a reactive publishing team in 2009 to a proactive, tightly partnered business line communications team. At its peak, the team had 30 members in four countries. The team was dissolved as part of an organizational restructuring in 2013.
Next-generation integrated business planning: The Deloitte Perspective | AnaplanAnaplan
How can smart planning help your business become more agile and connected? What business activities can benefit from an integrated, real-time planning approach?
In this informative webinar, Bart Hughes from Deloitte will share perspectives on what business planning activites to integrate and when to do so on the journey to integrated business planning (IBP). You’ll gain perspective from Deloitte planning process experts across Finance, Sales, HR, and Supply Chain on how next-generation IBP can benefit your business and the steps you can take to get there.
https://www.anaplan.com/webinars/next-generation-integrated-business/
ISBSG Conference - IT Confidence 2014 - Tokyo, JapanChristine Green
This presentation will talk about how software sizing can be a normalizing factor for both estimating, measurement and benchmarking.
It will introduce size measure for both functional as well as non-functional size -utilizing the IFPUG method Function Point Analysis (FPA) as well as Software non-functional Assessment Process (SNAP).
The presentation will take the view from estimating to measurement for projects as well as benchmarking for organizations utilizing industry data as the competitive comparison.
The presentation will touch on issues with requirement and how to utilize FPA and SNAP to mitigate this incl. Accuracy levels of size assessment for estimating. In addition High-level view of other data then size that a measurement program should include, and recommendation for repository and reporting of data.
The presentation is not intended to be a full introduction into any process or method - but a end2end roadmap.
This presentation reports the analysis results of clarifying factors that affect productivity of enterprise software projects as follows. (1) Productivity is inversely proportional to the root of fifth power of the test case density and fault density respectively. (2) Project where high security or reliability level software is required has low productivity, and project where objectives and priorities are very clear, project where documentation tools are used, and project where sufficient work space is provided have high productivity. (3) Productivity of the project managed by skillful project manager is low because he/she tries to detect many faults. (4) If work conditions of a project where high security, reliability, or performance and efficiency level software is required are poor such that work space is narrow or role assignment and each person’s responsibility are not clarified, the project has remarkably low productivity. (IT Confidence 2014, Tokyo (Japan))
Implementing productivity models helps in the understanding of Software Development Economics, which up to now is not entirely clear. Most organizations believe that the only way to achieve improvements is lowering software rates. With a background of three years of statistical data from large multinational clients, the presentation shows how the relationship between software rates and cost per function point differs from what could be expected, sometimes even far from expected. Leaning on a statistical demonstration, the reached conclusion is that excessive pressure on software rates destroys the concept of software rates in outsourcing processes. The study results also lead us to some considerations regarding how software development activity is understood and managed, both from the client and the software provider perspective. (IT Confidence 2013, Rio de Janeiro (Brazil))
ISMA 9 - van Heeringen - Using IFPUG and ISBSG to improve organization successHarold van Heeringen
Introduction to the International Software Benchmarking Standards Group and 3 cases in which function points together with ISBSG data really resulted in business value:
- Reality check of an estimate made by experts
- Assessing the competitive position of a department
- Selecting a single software supplier
Data Integration and Marketing Attribution ROIVENUE™
Microsoft and ROIVENUE™ have teamed up to provide a glimpse into the benefits of integrating all your marketing data. All about the latest advancements in data management powered by Azure and how ROIVENUE™ helps marketers identify where to best allocate their digital spend with our Marketing Attribution models and Budget Optimizer™.
Competitive advantage; from sustainable to temporary by resilience, speed and reconfiguration of resources.
CBS Competitiveness Day 2014 @ Copenhagen Business School
QuantiMetrics offers benchmarking solutions based on the largest database of IT information in the world to provide valuable insights to gauge IT effectiveness and optimize performance.
Learn more about successful engagements with QuantiMetrics.
24. ICV srbija sastanak, 18.11.2015 - Discovery assessment, Ademir Ćurtović, ...Menadžment Centar Beograd
24. ICV Srbija sastanak održan je u saradnji sa kompanijom Canon Srbija. Na sastanku je prisustvovalo 30 finansijskih direktora. Canon je ovom prilikom predstavio svoja rešenja koja mogu biti od koristi CFO prilikom donošenja odluka. Ademir Ćurtović je u svojoj prezentaciji govorio o MPS rešenjima i o uštedama koje se postežu njihovom implementacijom.
Faster responses to changing business needs and being more cost effective at the same time is a challenge for many organizations.
To help our customers focus more on innovation, Fujitsu will work to reduce the operation and maintenance costs of their existing ICT assets and build a platform for growth through the modernization of these assets. It enables customers to divert their investments from operations and maintenance to innovation and growth.
The Application Value Assessment (AVA) is a strategic consulting assignment, and it's the first step towards your Application/Legacy Modernization project.
Simpda 2014 - A living story: measuring quality of developments in a large in...SpagoWorld
The presentation supported the speech by Gabriele Ruffatti (founder of the SpagoWorld initiative) at SIMPDA 2014 (Milan, Italy - November 19-21, 2015). The presentation focuses on the innovative approach named Productivity Intelligence supported by Spago4Q - the open source analytic of SpagoBI suite for Quality and Performance Improvement- that allows companies and organizations to effectively monitor performances, improve quality practices and achieve higher capability levels. www.spagoworld.org
Similar to R.D.Fernandez et al - Software rates vs price of function points (20)
Many people view an estimate as a quick guess that no one believes anyhow. But producing a viable estimate is core to project success as well as ROI determination and other decision making. In decades of studying the art and science of estimating it has become apparent that: most people don’t like to and/or don’t know how to estimate; those that estimate are often always wildly optimistic, full of unintentional bias; strategic misestimating provides misleading estimates when it occurs. However, it is also obvious that viable estimates can make projects successful, outsourcing more cost effective, and help businesses make the most informed decisions.
That is why metrics and models are essential to organizations, providing the tempering with that outside view of reality that is recommended by Daniel Kahneman in his Nobel Prize winning work in estimation bias and strategic mis-estimation. (IT Confidence 2014, Tokyo (Japan))
Using data from completed software projects in the ISBSG repository, we will look at how people have gone about estimating their software projects and how well they did it. We will look at estimation techniques used, the accuracy of estimates and relationships between the estimates.
We will then offer practical tips and some steps you can take to determine how realistic your own estimates are. (IT Confidence 2013, Rio de Janeiro (Brazil))
s corporate subscribers and partners to the International Software Benchmarks Standards Group (ISBSG ), PRICE has access to a wealth of data about software projects. The ISBSG was formed in 1997 with the mission “To improve the management of IT resources by both business and government through the provision and exploitation of public repositories of software engineering knowledge that are standardized, verified, recent and representative of current technologies.” This database contains detailed information on close to 6000 development and enhancement projects and more than 500 maintenance and support projects. To the best of this author’s knowledge, this database is the largest, most trusted source of publically available software data that has been vetted and quality checked.
The data covers many industry sectors and types of businesses though it is weak on data in the aerospace and defense industries. Never the less, there are many things we can learn from analysis of this data. The Development and Enhancement database contains 121 columns of project information for each project submitted. This information includes information identifying the type of business and application, the programming language(s) used, Functional Size of the project in one of many Functional Measures available in the industry (IFPUG, COSMIC, NESMA, etc.), project effort normalized based on the project phases the report contains, Project Delivery Rate (PDR), elapsed project time, etc.
PRICE Systems has recently partnered with ISBSG with licenses to both the data repositories. Although we cannot distribute the data to those without subscriptions, there is no reason we can’t use analysis of this data to provide guidance to users of our software estimation tool, TruePlanning. One effort focused on developing calibrated software estimation templates for True S based on various scenarios across industry sector, application type, development type (new or enhancement) and language type (3GL,4G). This exercise combined data mining, statistical analysis, and expert judgment. This paper discusses the methodology used to derive these templates and presents the findings of this research. While the actual analysis is focused on a particular software estimating model, the research, analysis and techniques should inform similar analyses that are tool agnostic.(IT Confidence 2013, Rio de Janeiro (Brazil))
Requirements play a crucial role in the definition of the boundaries and identity of a project: their traceability, correct development, sharing with the stakeholders and validation determine the project failure or success. Moreover, Quality Assurance (QA) processes facilitate project management activities. Proper measures and indicators are considered as key information to know if a project is on the right way or not. Engineering Group (www.eng.it) intends to show how its integrated solution, recognized compliant to CMMI-DEV principles and based on SPAGO4Q (www.spago4q.org) and the QEST nD model (Buglione-Abran), made of a set of open source and low cost tools, allows to:
• manage the application lifecycle in a complex, flexible and shared environment, enhancing the communication among the project stakeholders;
• manage internal project assessment activities by the QA Department;
• monitor projects and measure performances, allowing the information sharing among the stakeholders.
The use of an integrated, low-cost solution compliant to the CMMi requirements, which can be easily extended and integrated with other corporate tools, has been a key success factor at Engineering Group, fostering the adoption of well-defined ALM processes and an effective software lifecycle management. This solution can integrate other applications developed by different divisions of the company, reducing the duplication of information and fostering the sharing of lessons learned.(IT Confidence 2013, Rio de Janeiro (Brazil))
This presentation provides a walthrough over application development KPIs that were used to understand the performance of a 6,000 Function Points program. This program composed of 18 modules/projects was delivered in 20 months consuming over 220,000 hours. Several analysis were performed during the program execution but the presentation focus on the final results and lessons learned. The major metrics areas/KPIs that will covered area: Sizing, Duration, Effort, Staffing, Change, Productivity, Defect, Use Case (IT Confidence 2013, Rio de Janeiro (Brazil))
Organizations are constantly pressured to prove their value to their leadership and customers. A relative comparison to “peer groups” is often seen as useful and objective, thus benchmarking becomes an apparent alternative. Unfortunately, organizations new to benchmarking may have limited internal data for making valid comparisons. Feedback and subsequent “action” can quickly lead to the wrong results as organizations focus on improving their comparisons instead of improving their capability and consistency.
Adding to the challenge of improving results, software organizations may rely on more readily available schedule and financial data rather than KPIs for product quality and process consistency. This presentation provides measurement program lessons learned and insights to accelerate benchmark and quantification activities relevant to both new and mature measurement programs (IT Confidence 2013, Rio de Janeiro (Brazil))
The Total Cost Management (TCM) Framework of the Authority for the Advancement of Cost Engineering (AACE) International is an Integrated Approach to Portfolio, Program and Project Management. It provided a structured, annotated process map that explains each practice area of the cost engineering field in the context of its relationship to the other practice areas including allied professions. In other words; it is a process for applying the skills and knowledge of cost engineering. A key feature of the TCM Framework is that it highlights and differentiates the main cost management application areas: project control and strategic asset management. In this paper the focus is on project control.
In the TCM Framework, the Basis of Estimate (BOE) is characterised as the one deliverable that defines the scope of the engagement and ultimately becomes the basis for change management. When prepared correctly, any person with (capital) project experience can use the BOE to understand and assess the estimate, independent of any other supporting documentation. A well-written BOE achieves those goals by clearly and concisely stating the purpose of the estimate being prepared (i.e. cost/ effort/duration study, project options, funding, etc.), the project scope, cost basis, allowances, assumptions, exclusions, cost risks and opportunities, contingencies, and any deviations from standard practices.
A BOE document is a required component of a cost estimate. Because of its relevance in the set of AACE International recommended practices (RP) a BOE document is present. This template provides guidelines for the structure and content of a cost basis of estimate.
Although not always happy with the opinion that the Software Services Industry is different than other industries, analysis of the BOE shows that the structure is applicable but needs to be adapted to meet the practise in Software Services. In addition, the terminology used does not reflect the activities, components, items, issues, etc. of the Software Services Industry. The tailored version; Basis of Estimate – As Applied for the Software Services Industries provides guidelines for the structure and content of a cost basis of estimate specific to the software services industries (i.e. software development, maintenance & support, infrastructure, services, research & development, etc.).
With this BOE a structure is provided for further standardisation of the Estimation Process, a more consistent use of metrics (sizing, effort, schedule, quality), transparent options for control (benchmark, audit, bid validation) and a common approach on assumptions and associated risks.(IT Confidence 2013, Rio de Janeiro (Brazil))
One of the core considerations with data analytics is recognizing “what is your quest”. Many options and approaches are used in data analytics, several of which are of interest to the software sector. The world has changed culturally and technically, the need to be value focused and innovative is more important today than ever before. Steven shares several perspectives and analogies, where data with analytics can alter future behaviour, lowering risk and optimizing the solution. Several updates will also be shared from cloud, government and academia regarding activities and how the metrics community can collaborate. (IT Confidence Conference 2013 Keynote, October 3 2013, Rio de Janeiro (Brazil)
More from International Software Benchmarking Standards Group (ISBSG) (8)
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
R.D.Fernandez et al - Software rates vs price of function points
1. http://itconfidence2013.wordpress.com
Software Rates vs Price of Function Points
2°°°°International Conference on
IT Data collection, Analysis and Benchmarking
Tokyo (Japan) - October 22, 2014
Rafael de la Fuente
Founder and CEO of LEDAmc
Raúl Fernández
SW Productivity Consultant
Insert here a picture
An Updated Cost Analysis
2. 2IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Software Rates vs Price of
Function Points: A cost
analysis
Goals of the presentation
Nowadays, in Software Development Contracts the key elements determining
the price are: the Rate and the Effort.
The possibility to measure the quantity of software produced (the size in
Function Points) allows us to assess whether there is a logical connection
between the price of the projects and the software actually produced.
The main goal of this presentation is to show what happens with the FP
price in several scenarios:
G1. Implementing estimation models.
G2. Implementing productivity models.
G3. Introducing new competitors in a productivity model.
G4. De-localizing providers.
3. 3IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
• Background
• Objective
• 2014 vs 2012 benchmarking
• Case studies
• Conclusions
Agenda
4. 4IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Background
Over the last seven years, LEDAmc has managed the productivity of more than 12,000
development projects of 10 significant clients in Spain (mostly telecommunication and
financial companies). They were mainly small enhancement projects.
The main goal of the measures is to control large contracts of Adaptive Maintenances,
which involves the highest percentage of our clients’ development budget.
In 2012 LEDAmc developed a benchmarking study with some of these projects (we
selected 3,405). The purpose of the study was to analyze the relationship between the
rates of the different software providers and the price of the Function Point that they
were offering their clients. This study was presented:
•In the UKSMA conference in October 2012
•An updated study, in the IT Confidence Conference in Rio, in October 2013.
5. 5IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Background
The basic numbers of the 2012 sample were:
•10 Clients
•14 Providers
•3,405 Projects
•196,356 UFP
•2,168,192 Hours
•69,926,907 Million Euros
And the main conclusions were:
Pressure to lower rates ends up in lower productivity and higher FP price.
There is not a logical relationship between Rates and FP Price.
The performance of the providers changes dramatically among clients.
Clients with only one development provider have the highest FP Price.
8. 8IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Background
0
10
20
30
40
50
60
70
80
90
100
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
The price of the FP with only one provider is higher.
CLIENT-PROVIDER
MULTI-PROVIDER CLIENTS
ONE-PROVIDER CLIENTS
9. 9IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Objective
LEDAmc has been continuously working for most of those clients, implementing Software
Development Productivity Models over the last two years.
Our productivity benchmarking data base has grown: It has more data for the same
clients and new clients have been included.
The main goal of this presentation is to show what has happened in these two years with
clients who have worked hard to improve their software development productivity.
We will first explain the general evolution of the Function Point Price for those clients,
comparing 2012 and 2014 benchmarks.
Afterwards, we will focus on three case studies that are especially significant.
Finally, we will draw conclusions on the economics of software management, based on
our results.
10. 10IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
2014 vs 2012 benchmarking
The 2014 sample were:
•Clients that were in the 2012 study and have implemented some estimation or
productivity control
•4 Clients
•12 Providers
•883 Projects
•44,897 UFP
•415,768 Man Hours
•15,428,772 Million Euros
What has happened with the FP price?
11. 11IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
2014 vs 2012 benchmarking
CLIENT-PROVIDER
The rates have remained almost the same.
12. 12IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
2014 vs 2012 benchmarking
The FP price is more homogeneous in 2014 than 2012.
CLIENT-PROVIDER
13. 13IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
2014 vs 2012 benchmarking
Apparently there is no relation between FP price and rate…
CLIENT-PROVIDER
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Rates vs FP Price in 2014
14. 14IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
2014 vs 2012 benchmarking
.. but if we group the data by client, the results look different.
CLIENT A CLIENT B CLIENT C CLIENT D
Rates vs FP Price in 2014
15. 15IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
2014 vs 2012 benchmarking
There are big differences in the FP price for the same provider with different clients.
CLIENT A CLIENT B CLIENT C CLIENT D
Rates vs FP Price in 2014
P1 P1P2 P2P3 P3 P3
16. 16IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
2014 vs 2012 benchmarking
Conclusions
The results are homogeneous on a client basis because they have implemented
estimation or productivity control models that allow them control the FP price.
Because there is no transparency in software development and the public FP price does
not exist in the market, the FP price stills remains very different among the clients.
The natural differences of the systems architectures and processes should not imply
such FP price differences.
… now we will present some case studies highlighting the change that has been
produced for these clients who have introduced control systems.
17. 17IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Case studies
High FP price
Only one provider
No estimation control
Case Study 1 Competition among providers + Estimation Model
INITIAL SITUATION OF THE CLIENT (2012)
18. 18IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Case studies
During 2013, the implementation of a centralized mechanism of estimation control has
allowed to objectively contrast the costs offered by providers with corporate cost
strategies.
It includes functional sizing, as well as other sizing methods (for parametrization,
technical changes, test support,..)
Benchmarking studies helped establish a cost strategy and a target price for FP .
Introducing a new development provider fosters competitiveness among providers and
helps establish a FP price within market values.
Case Study 1 Competition among providers + Estimation Model
INPUTS (2013)
19. 19IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
TOTAL 1 2PROV 1 PROV 2
INPUTS (2013)
Case studies
1. The rate was only
reduced by 5%
2. New development
provider worked with
a similar rate
21
Case Study 1 Competition among providers + Estimation Model
20. 20IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
TOTAL 1 2PROV 1 PROV 2
INPUTS (2013)
Case studies
TOTAL 1 2
The FP price was
reduced by 44 %
Similar FP Price
among providers
1. The rate was only
reduced by 5%
2. New development
provider worked with
a similar rate
Case Study 1 Competition among providers + Estimation Model
21
PROV 1 PROV 2
21. 21IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Case studies
A good estimating process was used for all projects
44% reduction in FP price
More than 10 Million euros saved
FP Price within market values
Two competing providers in 2013 – Four in 2014
FINAL SITUATION (2014)
Case Study 1 Competition among providers + Estimation Model
22. 22IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Case studies
Specialized providers
On-site development
High rates and very low FP price
Estimation and productivity control implemented
INITIAL SITUATION OF THE CLIENT (2012)
Case Study 2 De-localization of providers
23. 23IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Case studies
The client strategy was to proceed to the de-localization of the providers to a
typical outsourced model introducing new development providers with lower rates.
The client also decided to create an in-house development team in order to
preserve and extend the know-how.
Case Study 2 De-localization of providers
INPUTS (2013)
24. 24IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Case studies
TOTAL 1 2 3 4
1. New provider with
lower rate
2. In-house development
rate
1 2
INPUTS (2013)
Case Study 2 De-localization of providers
PROV 1 PROV 2 PROV 3 PROV 4
25. 25IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
TOTAL 1 2 3 4
Case studies
TOTAL 1 2 3 4
1. New provider with
lower rate
2. In-house development
rate
1 2
Logical behavior of FP
price
In-house
developments at lower
FP cost than in
outsourced scenario
INPUTS (2013)
Case Study 2 De-localization of providers
PROV 1 PROV 2 PROV 3 PROV 4
PROV 1 PROV 2 PROV 3 PROV 4
26. 26IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34
Case studies
Case Study 2 De-localization of providers
FP price controlled
Outsourcing process controlled
2014 situation
FINAL SITUATION (2014)
27. 27IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Case studies
Ratio of the rates: 1.1
Ratio of the FP Price: 2.3
INITIAL SITUATION OF THE CLIENT (2012)
Case Study 3 Controlling large maintenance contracts
28. 28IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Case studies
During 2012 the client implemented a productivity control for maintenance
development.
An annual productivity SLA for all the providers was established.
The client also implemented a productivity and quality providers ranking.
Every two months the client presented to the providers their position in the ranking.
Case Study 3 Controlling large maintenance contracts
INPUTS (2013)
29. 29IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
TOTAL 1 2 3 4 5 6
Case studies
Renegotiation of rates
Ratio 2012: 1.1
Ratio 2014: 1.0
INPUTS (2013)
Case Study 3 Controlling large maintenance contracts
30. 30IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
TOTAL 1 2 3 4 5 6
TOTAL 1 2 3 4 5 6
Case studies
Renegotiation of rates
Ratio 2012: 1.1
Ratio 2014: 1.0
FP cost control
Ratio 2012: 2.3
Ratio 2014: 1.7
INPUTS (2013)
Case Study 3 Controlling large maintenance contracts
31. 31IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34
Case studies
Case Study 3 Controlling large maintenance contracts
Uniformity of FP price
9.5 million euros saved
2014 situation
FINAL SITUATION (2014)
32. 32IT Confidence 2014 – October 22, 2014 http://itconfidence2014.wordpress.com
Conclusions
1. It is relatively easy to influence FP price. The main levers are:
>>> A centralized estimation control
>>> A development productivity control
>>> Several providers in competition
2. Working on those key elements the results are much better than working only
on the rates:
>>> The behavior of the unit cost of production (FP price) is more homogeneous.
>>> The cost of the development process can be controlled.
3. Diversification of providers with joint management results in a better uniformity
of the FP price.