NetScout nGeniusONE overview
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The document discusses NetScout's products for unified performance monitoring including packet flow switches, packet capture appliances, and the nGeniusONE management platform. nGeniusONE provides service-oriented monitoring across physical, virtual and cloud environments and analytics to troubleshoot application and network performance issues. It can monitor voice, video and other unified communications workloads in real-time with metrics to analyze user experience.
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NetScout nGeniusONE overview
- 1. NetScout Systems nGeniusONE Unified Performance Monitoring Bob Cronin EMEA Engineering 26 November 2014 | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 1 All rights reserved.
- 2. NetScout Products In A Data Centre | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 2 All rights reserved.
- 3. nGenius 1500 & 3900 Packet Flow Switches Data Center-Class Switching Platform Architected for High-Performance, Low-Latency Networks • Modular, highly scalable switch optimized for 10 GbE • Up to 480 ports of 1/10 GbE + 24 ports of 40 GbE • 100 GbE ready • Over 8 Tbps switching fabric • Ultra-low latency port-to-port and across switch fabric • Advanced layer 2/3/4 traffic filtering and conditioning on every port with wire speed performance • All features standard – no licensing or special modules for advanced features/services • Redundant, non-stop operation for mission-critical environments • Unified management and provisioning simplifies large-scale deployments | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 3 All rights reserved.
- 4. nGenius InfiniStream Appliances Flexible and reliable Intelligent Deep Packet Capture and Analysis appliances supporting service assurance and network forensics • Continuous packet capture, analysis and storage • Advanced packet-flow performance statistics on all monitored protocols • Advanced data mining through sophisticated indexing and filtering algorithms • Hardened, redundant systems support • Variety of storage and performance configurations to scale to any environment | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 4 All rights reserved.
- 5. Adaptive Session Intelligence (ASI) | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 5 All rights reserved.
- 6. nGenius InfiniStream Deployment Strategies 6900 7900 Series- Best suited for: Access Dist. Core Dist. Remote Offices | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 6 All rights reserved. WAN 7900 4500 1900 2900 4500 2900 • APM & Server farms • Service aggregation points • Primary traffic paths • High-volume branch offices 4500 Series- Best suited for: • Access layers • Space-constrained links • Lower storage needs • Small branch locations 2900 Series- Best suited for: • Datacenter core • High capacity links • High storage needs • Modularity
- 7. Introducing nGeniusONE | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 7 All rights reserved.
- 8. nGeniusONE Unified Performance Management Platform • Service-oriented, top-down perspective of application and network performance • Proactive real-time monitoring of service health, quality, availability and the resulting user experience • Packet-flow based architecture enables unified monitoring across physical, virtual, and cloud applications • Decisive, easy-to-use contextual workflows enable high level to low level analysis across multiple IT users • Massive scalability to support large, high-volume, distributed environments | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 8 All rights reserved.
- 9. Integrated Analysis Architecture Streamlines Performance Management Activities Service Dashboard – real-time service health and holistic status of all business services with intelligent early warning for proactive problem identification and triage Performance Analysis – multi-dimensional analysis of application and network performance correlated with all interdependencies Session Analysis – granular user session tracing and analysis with hop-by-hop transaction and latency Deep-Dive Packet Analysis – expert packet-level analysis and decode for historical forensics and reconstruction Multiple analysis tools consolidated into a single plane of glass, with contextual views supporting all performance management activities | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 9 All rights reserved.
- 10. nGeniusONE Enables Service-Oriented, Enterprise-Wide Visibility Services Traverse a Highly Complex Delivery Environment User Communities | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 10 All rights reserved. Server Groups Voice/ Video Industry- Specific Services E-Mail Cloud / CRM Any Service End-to-End Inside the data center, and across the enterprise
- 11. nGeniusONE Provides a Unique Service View for Network and Application Teams Solves Problems Server-Focused APM Products Can’t… • Unified business perspective of complex service delivery environments • Monitoring and recognition of ANY application - data, voice and video • Service-oriented view reveals interactions between application, server and network • Visualize transactions across tiers, server farms and distributed data centers • Triage between network, application and server and between distributed applications | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 11 All rights reserved. Macro view of a service, not an application component Visualize service performance after it leaves the server Service consumption in delivery context with all dependencies Measures community user experience – region, group, location
- 12. nGeniusONE Simplifies and Streamlines Managing Service Delivery Abstracts Applications into Simple Business Services Resulting in: | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 12 All rights reserved. Single-pane of glass with correlated multi-hop, network/ application performance analysis Multi-dimensional analysis views speed incident analysis • Faster identification of emerging problems • Faster isolation of likely problem domain • Faster diagnosis and troubleshooting of incidents • Faster resolution of incidents and service restoration Advanced analytics automates analysis and detects anomalies to quickly identify and triage problems Quickly isolates problem to offending infrastructure component Supports both reactive and proactive models Supports both real-time and historical analysis
- 13. Simple Workflows Enable Rapid Triage and Problem Resolution | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 13 All rights reserved. Service Dashboard Alerts Indicates a Critical Service Issue Launch Application Service Monitors to verify and correlate service Impact Cause: Database server is unable to respond....
- 14. Service Dependency | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 14 All rights reserved. Automatically Discover Server Farm Architectures • Simple Configuration • Dynamic and service configuration view • Identify Server Application Failures Server Loading Server Latency • Launch in Service Monitors • Filtering • Ability to print
- 15. The Value of nGeniusONE for Unified Service Delivery Management • Enables a more efficient and automated service management strategy • Addresses ITs biggest pain points – service availability, quality and performance and managing the User Experience • Encompasses key IT operational requirements and meets multiple IT organizational needs • Minimizes degradation and downtime of critical business applications • Delivers rich data that supports IT operations and decision making • Consolidates multiple tools, improves collaboration, and simplifies IT Service management | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 15 All rights reserved.
- 16. nGeniusONE Unified Communications Server | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 16 All rights reserved.
- 17. nGeniusONE Unified Communications Server Proactive Service Management for Voice, Video, and Telepresence Unified Communications environments • Real-time voice and video quality measurements with per-session QoE and signaling metrics representative of user experience • Real-time dashboards with user-based service-level alerting • Powerful troubleshooting and automated diagnostics with seamless drill-down to individual user sessions • Flexible business-relevant service-level reporting | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 17 All rights reserved.
- 18. Critical Unified Communications Performance Measurements Quickly isolate service impact beyond network performance Appl i cat ion -Focused UC Anal y s i s Vi d e o Pe r f o rma n c e • Impact of IP impairments calibrated to endpoint characteristics • Video application analysis • Video compression artefacts • Frame-rate and bit-rate • Mid-call coding changes Au d i o Pe r f o rma n c e • Impact of IP impairments calibrated to end point characteristics • Listening quality • Conversation quality • Video codec performance and errors • Video payload awareness (frame & service type) • Application behavior (bandwidth throttling) | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 18 All rights reserved. • Signal/Noise Ratio • Speech level • Speech distortion • Acoustic echo • Delay • Noise Understand application-level behavior and impact on user experience
- 19. Video Quality Assessments | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 19 All rights reserved. • Detects change in video application behavior • Assesses audio and video together for video conferences • Detects video frames affected (I/P/B) • Identifies changes in resolution during sessions Begin @ full 1080 resolution at 4Mbit/s Mid-point @ 720 resolution and 1Mbit/s Payload Inspection
- 20. Summary | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 20 All rights reserved.
- 21. www.netscout.com | Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 21 All rights reserved.
Editor's Notes
- The bottom line is nGenius InfiniStream is an intelligent infrastructure appliance. It is designed to capture, store, and retrieve packet information continuously and efficiently. The combined processes and technologies used are referred to as Intelligent Deep Packet Capture and Analysis. The nGenius InfiniStream is a datasource. It works with the nGenius solution* and Sniffer Analysis in order to provide application-level monitoring and analysis with continuous packet capture that includes post-event data-mining and forensics. This security hardened, highly available platform is purposely built for high performance recording and infrastructure monitoring. The nGenius InfiniStream is able to reduce total cost of ownership by integrating with the nGenius Performance Management system and Sniffer Analysis by leveraging the data collected by the nGenius InfiniStream for real-time monitoring, historical analysis and industry leading packet analysis. * The nGenius Service Assurance Solution is shown in more detail in slide #9.
- What Drives Choice Traffic patterns Bursty 2900 Sustained 6900 Traffic Volume High-Medium 6900 Low 2900 Back-in-time analysis <10 Hours 6900 >10 hours 2900 Intelligent Analysis High-demand 6900 Occasional 2900 Resilient, non-stop operation 6900 only
- Service-based, Top-Down approach as opposed to Component-based, Bottoms-Up approach significantly reduces MTTR Proactive approach to monitoring services and quick triage between network, application and server improves MTTR Continual, real-time monitoring, of user experience globally One solution, and framework, for all applications as opposed to individual solutions for various applications reduces cost Leverage the same solution as the Network operations, promotes collaboration with the App. Operations team Original Service-Focused Unified application and network perspective of complex service delivery environments Simple Decisive, easy-to-use contextual workflows with a top-down, service-focused approach Powerful At-a-Glance service diagnostics with service flows and transactions for true service visibility Scalable Massive scalability to support large, high-volume, distributed environments Flexible Promotes collaboration between network and application teams
- Service-Based Top Down Approach
- Triage between Application, Server and Network Silos, as well as provide metric and language for collaboration Triage between multiple tiers of a distributed application Visualize tiers and transactions across multiple data centers, including cloud Direct interactions between server, app + network Triage between multiple tiers of a distributed apps Tier isolation and integrity Contention of shared resources by multiple Apps Single solution supports any application Application Metrics Focused on Service Delivery Key error indicators, by error type and message/function type per Application per Service Metric trend over time and exceptions Response time, and performance, by message and transaction type Server load by transaction volume and type Transaction load, performance, error by user locations, subnets, server, session Application errors by message type and error type
- Why waste time on the LOAD BALANCERS or APPLICATION servers when you can use the workflow to verify your issue is actually with the DATABASE??
- Deep understanding of service impact from a range of factors including IP Network impact, speech distortion, echo detection and video compression