Employees bring a diversity of moods to work each day. Trying to smooth them out into one shared mood isn’t always the best idea. Leaders can no longer avoid taking an active role in architecting emotional landscapes — the collective composition of employee sentiments.
By supporting emotional expression within their teams, leaders can help their organizations function at their best.
2. Introduction
Employees bring a diversity of moods to work each
day. Trying to smooth them out into one shared
mood isn’t always the best idea. Leaders can no
longer avoid taking an active role in architecting
emotional landscapes — the collective composition
of employee sentiments.
By supporting emotional expression within their
teams, leaders can help their organizations function
at their best.
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3. What Is Emotion?
An emotion is a feeling
such as happiness , fear ,
love , anger , or hatred
,which can be caused by
the situation you're in or
the people you're with.
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4. “
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Emotions also involve expressive movements, including
facial expressions and sounds—for example, when you say
“woah” because you are fascinated by something. And
emotions involve behaviors, like yelling at someone when
you are angry.
5. Emotional
Intelligence
Emotional intelligence (EI) refers to the ability to perceive,
control, and evaluate emotions. Some researchers suggest that
emotional intelligence can be learned and strengthened, while
others claim it's an inborn characteristic.
The ability to express and control emotions is essential, but so
is the ability to understand, interpret, and respond to the
emotions of others. Imagine a world in which you could not
understand when a friend was feeling sad or when a co-worker
was angry. Psychologists refer to this ability as emotional
intelligence, and some experts even suggest that it can be more
important than IQ in your overall success in life.
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7. Anger
•Anger and losing one’s temper in the workplace is
nothing new.
•As your team’s leader, you aren’t in charge of keeping
everyone happy all of the time — but you are
responsible for building a culture of trust and
psychological safety.
How To
Balance
Emotions In
Workplace
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8. Here are some recommendations to try when
you realize your team is upset
▹ Balance Your Emotions First Before Reacting to
Theirs
▹ Lean into Their Anger with an Intent to Learn
▹ Redesign Team Goals Together
▹ Build Deeper Trust by Owning Your Part
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9. Fear
•Think of yourself as a
Steward
•Build trust across the
team
•Lead with strengths ,
not weaknesses
•Use positive
compflicts as
opportunities for
growth
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Anticipation
•It enhances the
influence and expands
leadership…
•Don’t simply meet
today’s challenges.
•Anticipate tomorrow's
opportunity.
•This is especially true
when developing and
challenging team
members.
10. Trust
• Honesty is the best
policy.
• Be comfortable
owning mistakes.
• Treat employees like
people, not numbers.
• Give credit to team
members.
• Make the team’s
interests a priority.
• Teach your managers
how to overcome
unconscious bias.
• Ask for feedback.
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Depression
• Organize Their
Workspace.
• Organize Their
Workflow.
• Encourage Physical
Activities.
12. Diversify
Emotions
▹ When the task is innovation and the current emotional
▹ landscape is aligned.As we’ve outlined, the level of
innovative thinking you
▹ will get from your team will be suboptimal when there’s
too much emotional conformity. It matters little whether
you created this common mood or if it was
▹ the result of an external event. What a leader needs to do
when a team is tasked with a creative project is to increase
the complexity of the emotional landscape.
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13. Acknowledge
Emotions
▹ When the task is innovation and the current emotional
landscape is diverse.
▹ When the goal for your team involves finding novel
solutions to a pressing problem and you recognize that
your team is experiencing a diverse set of emotions, the
best way to move forward is to let those different emotions
be heard and validated.
▹ Avoid opening meetings in a way that could substantially
raise or lower — and thus align — the entire group’s
mood.
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14. Nurture
Emotion
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▹ When the task is executed and the
current emotional landscape is aligned.
▹ In short NURTURE EMOTION
means acknowledging and encouraging
the shared concerns of your team
members.
15. Align
Emotions
▹ When the task is executed and the
current emotional landscape is diverse.
▹ In short align emotion means Helping
your team members coalesce around a
collective purpose
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17. CONCLUSION
In order to promote positive, progressive, effective working environments,
team members need to have a combination of technical knowledge and well-
developed emotional intelligence including self-awareness, empathy, social
awareness and be highly motivated and be able to inspire and motivate their
colleagues.
Good emotional intelligence gives teams the foundation to work together
productively by creating a shared sense of empathy, ensuring that team
members understand each other and their problems. It allows the team to
prioritize communication and collaboration
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