1. Simone Mastrogiacomo , Economics Student.
Business and Economics student, Master’s degree on-going
Mobile: +39 3335457311
E-mail: simonemastrogiacomo90@gmail.com
Nationality: Italian
Work experience
Jun 2011– present Customer Relationship Manager at Class Services scarl, Florence, Italy. I
actually work for an agency that is responsible to organize the international
exhibition of Pitti Immagine and every event associated with it (Fashion show
and Themed event). I’m responsible to manage relationship with customers and
provide them all they need to work.
Steward at Class Services scarl, Florence, Italy. During every night Fashion
Show connecting with Pitti immagine (Moschino in June 2015, Diesel in January
2014, Ferrari in February 2014).
Jan 2011 – Oct 2015
(4 years, 10 months)
Customer Relationship Manager at International Exhibition of Handcraft
Products, Florence, Italy. I provided to customer all they need to work
(Assistance & Space management)
Education and training
Feb 2016 Master of Economics in Business Administration (On going) from the
University of Florence, Italy. Research thesis conducted over six months about
how Fashion firms measure performances of their Supply Chains. Analysis of 7
case study.
Jul 2015 Realization of Business Plan to develop innovative products : wireless
recharge plates for Smartphone.
Dec 2014 Luisa Via Roma - Benchmarking Analysis; analysis of the main competitors
in order to improve the internal Customer Service as well as the relationship
with the market.
Dec 2014 Montemaggi srl - Web site Improvement; opportunity to propose to
Montemaggi Srl different ways to improve web site and selling performance of
the firm respecting an annual budget of 10.000 €.
Our proposals :
- Invest on Google Adwords Campaign to maximize visualization
- Invest on Facebook advertising campaign
- Invest on E-Bay adverts
Total budget needed : 9.998,52€
2. Dec 2014 Realization of Business Plan to propose two new product lines to an Italian
startup (Fluoshop.it) that sells fluorescent products for night party.
Jul 2013 Bachelor of Economics in Business Administration from the University of
Florence, Italy. Thesis title : Cooperative relations between Italy and Latin
America
Jul 2009 High School Diploma , Liceo Scientifico Linguistico (English, French) Russell-
Newton
Dec 2007 ECDL Certificate obtained from AICA association
Personal skills and competences
Languages Italian (mother tongue); English (Base Knowledge) ; French (Base Knowledge)
Technical skills
and competences
Benchmarking Analysis, Forecasting, Business Plan, Market Analysis, Estimate
Enterprise Value, Supply Chain Management, Balance Sheet Analysis, Financial
Analysis, Business Advice, Marketing , Risk Assessment , Develop new products.
Computer skills
and competences
Operative systems: Windows, Mac OS.
Specific software: Excel, Word, Power Point.
Other skills
and activities
I like sports in general, specially Football. And i like to study it from tactical and business
points of view. I love travelling for my holidays and i would be willing to do it also for my
work. I stayed in France, Spain , UK, Sweden, Greece, Egypt, Czech Republic,
Germany. I am very interested in foreign languages and i want to learn Chinese in Future.
I have a European driving license B and A.
authorize the treatment of my personal data in compliance with the Italian Data Protection Law in force (D.Lgs. 196/2003).