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 Communication is the link between ideas and action.
  Writing, speaking, listening and reading are
  communication behaviors that begin with an idea in the
  mind of an sender. Communication maybe oral written or
  through non verbal cues.
 The word communication is derived from the Latin word
  Communicare which is related to Communis meaning
  something common.
Communication is the process by which information is
 transmitted between individuals and/or organizations so that
 an understanding responds results.
                     -Peter Little
Communication is any means by which thoughts is
 transferred from one person to another.
                     - Chappel and Read.
Communication is the means by which organized activity is
 unified by which behavior is modified, change is
 effected, information is made productive and goals are
 achieved.
                      - Koontz and O’Donnell.
 There are 8 elements in process of communication. Each
     of them have their own importance. The 8 processes are
     given below:
                         •CONCEPTION                      • MESSAGE
1.    Conception
2.    Message
3.    Encoding                         RECEIVING DECODING

4.    Channel
5.    Receiving
6.    Decoding                         RESPONSE  FEEDBACK


7.    Response              • ENCODING                    • CHANNEL

8.    Feedback
 In communication the whole process begins with the
  conception of an idea.
 The conception of an idea is given a concrete shape in the
  form of a message.
 “One of the hardest thing is to convey meaning accurately
  from one mind to another.”
 Encoding is the process of converting the message into
  suitable words, symbols, gestures.
 Channel is the medium through which the message
  travels.
 A communication has value only if it is understood and acted
  upon by the receiver.
 Receiving takes place at the other end. The communication is
  physically received by somebody.
Response is an important part of communication.
The aim of the receiver is to get a response from the other
  end.
 Communication may be said to have ended with
  the behavior of the receiver.
 HUMAN COMMUNICATION
 -Interpersonal & organisational

 NON HUMAN COMMUNICATION
 -Animal kingdom & Plant kingdom
 Human spoken and pictorial languages can be
  described as a system of symbols(sometimes
  known as lexemes) and the grammars by which
  the symbols are manipulated.
 Humans communicate through speech, actions,
  gestures, etc.
 Interpersonal communication is often defined by
  communication scholars in numerous ways, usually
  describing participants who are dependent upon one another.
  It can involve one on one conversations or individuals
  interacting with many people within a society. It helps us
  understand how and why people behave and communicate in
  different ways to construct and negotiate a social reality.
 Organizational communication is a subfield of the larger
  discipline of communication studies. Organizational
  communication, as a field, is the consideration, analysis, and
  criticism of the role of communication in organizational
  contexts.
 Non human communication include cell signaling, cellular
  communication, and chemical transmissions between
  primitive organisms like bacteria and within the plant and
  fungal kingdoms.
The broad field of animal communication encompasses most of
 the issues in ethology. Animal communication can be defined
 as any behavior of one animal that affects the current or
 future behavior of another animal. The study of animal
 communication, called zoosemiotics (distinguishable from
 anthroposemiotics, the development of
 ethology, sociobiology, and the study of animal cognition.
 Animal communication, and indeed the understanding of the
 animal world in general, is a rapidly growing field, and even
 in the 21st century so far, many prior understandings related
 to diverse fields such as personal symbolic name use, animal
 emotions, animal culture and learning and even sexual
 conduct, long thought to be well understood, have been
revolutionized
 Communication is observed within the plant organism, i.e.
  within plant cells and between plant cells, between plants of
  the same or related species, and between plants and non-plant
  organisms, especially in the root zone. Plant roots
  communicate in parallel with rhizome bacteria, with fungi and
  with insects in the soil. These parallel sign-mediated
  interactions are governed by syntactic, pragmatic, and
  semantic rules, and are possible because of the decentralized
  "nervous system" of plants. The original meaning of the word
  "neuron" in Greek is "vegetable fiber" and recent research has
  shown that most of the intraorganismic plant communication
  processes are neuronal-like. Plants also communicate via
  volatiles when exposed to herbivory attack behavior thus
  warning neighboring plants. In parallel they produce other
  volatiles to attract parasites which attack these herbivores. In
  stress situations plants can overwrite the genomes they
  inherited from their parents and revert to that of their grand-
  or great-grandparents.
 There are mainly 3 types of communication namely:

                    • INTERNAL
          1         • EXTERNAL


          2         • FORMAL
                    • INFORMAL


          3         • VERBAL
                    • NON VERBAL
INTERNAL                      EXTERNAL
 Internal communication       External communication
  could be either oral or       can also be either oral or
  written                       written
 Oral methods: This method    Oral methods: This method
  of communication includes     of communication includes
  telephone messages            presentations
  , meetings, face-to-face
  communication etc
 FORMAL                      INFORMAL
 In Formal                   Informal
  communication, certain       communication is done
  rules, convections and       using channels that are
  principles are followed
  while communicating          in contrast with formal
  message.                     communication
 Use of slang and foul        channels.
  language is avoided and     Use of foul
  correct pronunciation is     language, slang words
  required.                    are not restricted. It’s
                               just a casual talk.
 Verbal communication            Non verbal communication
  consists speech, words           consists gestures, actions,
  which are arranged in a          expressions etc.
  proper sequence according
  to the rules of grammar.
 It includes oral and written
                                  It includes body language,
  communication.
                                   time, signs & symbols,
                                   charts, maps & graphs,
                                   posters, colour & layout.
 In communications, media (singular medium) are the storage
  and transmission channels or tools used to store and deliver
  information or data. It is often referred to as synonymous with
  mass media or news media, but may refer to a single medium
  used to communicate any data for any purpose
PRINT MEDIA              ELECTRONIC MEDIA




Newspapers, journals, messages
                                  Telephone, fax, e
                                 mail, radio, television
 Print media is one of the oldest and basic forms of mass
  communication.
 It includes newspapers, weekly magazines, monthlies and
  other forms of printed journals.
 A basic understanding of the print media is essential in the
  study of mass communication.
 The contribution of print media in providing information
  and transfer of knowledge is remarkable.
 Electronic media are media that use electronics or
  electromechanical energy for the end-user (audience) to
  access the content. The primary electronic media sources
  familiar to the general public are better known as video
  recordings, audio recordings, multimedia
  presentations, slide presentations, CD-ROM and online
  content.
 Although the term is usually associated with content
  recorded on a storage medium, recordings are not required
  for live broadcasting and online networking.
 Any equipment used in the electronic communication
  process (e.g. television radio, telephone, desktop
  computer, game console, handheld device) may also be
  considered electronic media.
GROUP NO I


             • CHIRAG SAVLA 83
             • SAIMA SIDDIQUI 100
              • KARAN SWAMY   108
GROUP NO 1    • PRACHI VENEGULKAR 115
             • NIDHI SUNDRIYAL 106
              • SHYAM 117

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Basics of business communication

  • 1.
  • 2.  Communication is the link between ideas and action. Writing, speaking, listening and reading are communication behaviors that begin with an idea in the mind of an sender. Communication maybe oral written or through non verbal cues.  The word communication is derived from the Latin word Communicare which is related to Communis meaning something common.
  • 3. Communication is the process by which information is transmitted between individuals and/or organizations so that an understanding responds results. -Peter Little Communication is any means by which thoughts is transferred from one person to another. - Chappel and Read. Communication is the means by which organized activity is unified by which behavior is modified, change is effected, information is made productive and goals are achieved. - Koontz and O’Donnell.
  • 4.  There are 8 elements in process of communication. Each of them have their own importance. The 8 processes are given below: •CONCEPTION • MESSAGE 1. Conception 2. Message 3. Encoding RECEIVING DECODING 4. Channel 5. Receiving 6. Decoding RESPONSE FEEDBACK 7. Response • ENCODING • CHANNEL 8. Feedback
  • 5.  In communication the whole process begins with the conception of an idea.
  • 6.  The conception of an idea is given a concrete shape in the form of a message.  “One of the hardest thing is to convey meaning accurately from one mind to another.”
  • 7.  Encoding is the process of converting the message into suitable words, symbols, gestures.
  • 8.  Channel is the medium through which the message travels.
  • 9.  A communication has value only if it is understood and acted upon by the receiver.
  • 10.  Receiving takes place at the other end. The communication is physically received by somebody.
  • 11. Response is an important part of communication. The aim of the receiver is to get a response from the other end.
  • 12.  Communication may be said to have ended with the behavior of the receiver.
  • 13.  HUMAN COMMUNICATION -Interpersonal & organisational  NON HUMAN COMMUNICATION -Animal kingdom & Plant kingdom
  • 14.  Human spoken and pictorial languages can be described as a system of symbols(sometimes known as lexemes) and the grammars by which the symbols are manipulated.  Humans communicate through speech, actions, gestures, etc.
  • 15.  Interpersonal communication is often defined by communication scholars in numerous ways, usually describing participants who are dependent upon one another. It can involve one on one conversations or individuals interacting with many people within a society. It helps us understand how and why people behave and communicate in different ways to construct and negotiate a social reality.
  • 16.  Organizational communication is a subfield of the larger discipline of communication studies. Organizational communication, as a field, is the consideration, analysis, and criticism of the role of communication in organizational contexts.
  • 17.  Non human communication include cell signaling, cellular communication, and chemical transmissions between primitive organisms like bacteria and within the plant and fungal kingdoms.
  • 18. The broad field of animal communication encompasses most of the issues in ethology. Animal communication can be defined as any behavior of one animal that affects the current or future behavior of another animal. The study of animal communication, called zoosemiotics (distinguishable from anthroposemiotics, the development of ethology, sociobiology, and the study of animal cognition. Animal communication, and indeed the understanding of the animal world in general, is a rapidly growing field, and even in the 21st century so far, many prior understandings related to diverse fields such as personal symbolic name use, animal emotions, animal culture and learning and even sexual conduct, long thought to be well understood, have been revolutionized
  • 19.
  • 20.  Communication is observed within the plant organism, i.e. within plant cells and between plant cells, between plants of the same or related species, and between plants and non-plant organisms, especially in the root zone. Plant roots communicate in parallel with rhizome bacteria, with fungi and with insects in the soil. These parallel sign-mediated interactions are governed by syntactic, pragmatic, and semantic rules, and are possible because of the decentralized "nervous system" of plants. The original meaning of the word "neuron" in Greek is "vegetable fiber" and recent research has shown that most of the intraorganismic plant communication processes are neuronal-like. Plants also communicate via volatiles when exposed to herbivory attack behavior thus warning neighboring plants. In parallel they produce other volatiles to attract parasites which attack these herbivores. In stress situations plants can overwrite the genomes they inherited from their parents and revert to that of their grand- or great-grandparents.
  • 21.
  • 22.  There are mainly 3 types of communication namely: • INTERNAL 1 • EXTERNAL 2 • FORMAL • INFORMAL 3 • VERBAL • NON VERBAL
  • 23. INTERNAL EXTERNAL  Internal communication  External communication could be either oral or can also be either oral or written written  Oral methods: This method  Oral methods: This method of communication includes of communication includes telephone messages presentations , meetings, face-to-face communication etc
  • 24.  FORMAL  INFORMAL  In Formal  Informal communication, certain communication is done rules, convections and using channels that are principles are followed while communicating in contrast with formal message. communication  Use of slang and foul channels. language is avoided and  Use of foul correct pronunciation is language, slang words required. are not restricted. It’s just a casual talk.
  • 25.  Verbal communication  Non verbal communication consists speech, words consists gestures, actions, which are arranged in a expressions etc. proper sequence according to the rules of grammar.  It includes oral and written  It includes body language, communication. time, signs & symbols, charts, maps & graphs, posters, colour & layout.
  • 26.  In communications, media (singular medium) are the storage and transmission channels or tools used to store and deliver information or data. It is often referred to as synonymous with mass media or news media, but may refer to a single medium used to communicate any data for any purpose
  • 27. PRINT MEDIA ELECTRONIC MEDIA Newspapers, journals, messages Telephone, fax, e mail, radio, television
  • 28.  Print media is one of the oldest and basic forms of mass communication.  It includes newspapers, weekly magazines, monthlies and other forms of printed journals.  A basic understanding of the print media is essential in the study of mass communication.  The contribution of print media in providing information and transfer of knowledge is remarkable.
  • 29.  Electronic media are media that use electronics or electromechanical energy for the end-user (audience) to access the content. The primary electronic media sources familiar to the general public are better known as video recordings, audio recordings, multimedia presentations, slide presentations, CD-ROM and online content.  Although the term is usually associated with content recorded on a storage medium, recordings are not required for live broadcasting and online networking.  Any equipment used in the electronic communication process (e.g. television radio, telephone, desktop computer, game console, handheld device) may also be considered electronic media.
  • 30.
  • 31. GROUP NO I • CHIRAG SAVLA 83 • SAIMA SIDDIQUI 100 • KARAN SWAMY 108 GROUP NO 1 • PRACHI VENEGULKAR 115 • NIDHI SUNDRIYAL 106 • SHYAM 117

Editor's Notes

  1. 1 WHAT WE THINK AND WHAT WE DO.orally. Written like chatting and non verbal like talking on cell phones
  2. 1 Individual like a 1 person or organisation like business meeting.2 persons thinking is transferred to another3 Organational goals is achieved in a unified manner which can modify the behavior and bring in change in effect and by which information is made productive and goals are achieved..