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Creating an Engaging Campaign
& Acquiring the Right Customers

Leah Na’aman, Marketing Director
About SocialClicks

Specialize in Cross-Platform
Campaigns for Social and
Mobile, Lifetime ROI Optimization

Billions of Ad Impressions
Every Week on Facebook
and Mobile Platforms

Tech & Social Media
Enthusiasts

Work with Some of the
World’s Leading Companies
Among Our Clients
What We’ll Cover Today
Designing an Engaging Campaign
1.

Selecting the Right Channel

2.

Timing

3.

Targeting

4.

Creative

5.

Measuring Campaign Success

6.

LTV & Lifetime ROI Model
What Makes a Campaign Great?
Getting the necessary components right depends
on your business goals:
Enter New Markets
Boost Chart Ranking

Acquire New Customers on a Large
Scale
Boost Engagement & Brand
Recognition
Maximize Campaign Lifetime ROI
Designing an Engaging Campaign
Selecting the Right Channel

Facebook, Google,
RTB Platforms,
Ad and Incentivized
Traffic Networks
Timing
Have You Considered?
Season
Weekdays vs. Weekends

Dayparting

Finding the time when your unique target audience is most likely
to engage reduces costs and increases the customer
and user quality driven by your ads
Reaching the Right Audience
Who is Your Target Audience, and Are You Sure?

Geographic
Demographic (Age, Gender)

Likes & Interests, Past On/Off
Facebook
Desktop or Mobile (Phone Model, OS
Version, Wi-Fi Connection)
Thinking Beyond Tier 1
Reaching the Right Audience:
Creative Targeting Solutions
The Challenge of the Right Targeting
The client is a sports recruiting company. Their clients consist of
coaches looking for recruits, athletes, and athletes’ parents

Goals: Cost-effectively drive registrations for their recruiting
service, from the Facebook platform on both desktop and mobile
Reaching the Right Audience:
Creative Targeting Solutions
Strategy:

Results:

Build campaigns featuring both
Marketplace and Unpublished
Page Post Ads to maximize reach

3x the conversions and cost
CPA reduced by 33%

Utilize multiple bidding
strategies including

Custom and Lookalike Audiences

4x the conversions and, CPA
reduced by further 15%
Kids are exactly like their
parents
Designing Your Message
A Few Tips:
Keep images relevant
Make sure they’re
engaging:
•
•
•
•

Bright colors
Clear Images
Menus
Different Characters

Make sure images are
the right size!

Image quality and relevance are
highly correlative to the number
and quality of users you acquire
Size Matters
Size Matters
Relevance Matters
Image vs. Quality with
Image

Image
Relevance

First Time
Deposit

Average
Deposits

Reach Point
in Game

High

7.5X Higher
than control

630%

Nearly 5X
More Likely

Medium

6X Higher
than control

500%

4X More
Likely

Low

Control

Control

Control
Having Run a Campaign,
How Do We Now Measure Its Success?
Measuring Campaign Success
The Real Value of a Facebook Mobile Campaign

Kick off paid marketing efforts
2nd Tier Markets
Initial Goal: 20,000 Installs
Improve Chart Rankings
Measuring Campaign Success
Results

35,000 Post-Click Installs
120,000 Post Impression Installs
Chart ranking jumped from 120th to 50th
Lifetime Customer Value &
the Lifetime ROI
LTV & Lifetime ROI
Based on the full Lifetime Value of an acquired customer
Not based on first-time purchase, or immediate post conversion actions
CPA is sometimes higher for users with a higher LTV
However, that higher LTV leads to greater Lifetime ROI from your campaigns
Take into account additional revenues this user provides
LTV & Lifetime ROI
Start with Historical Data & Layer Real-Time Data Based on Downstream Analysis
Day-1 Retention
Session Time
Deposits/Purchase

Deposit Amount
Reaching Level 5 in an App
LTV

Number of times a
user returns within
given period
Summary & Key Takeaways
Select advertising channels carefully
The right timing is key
Image quality and relevance
correlative to campaign success

is

highly

The right targeting may surprise you:
• Think beyond Tier 1
• Be creative and reach new audiences

Measure campaign success according to your
goals. But LTV and Lifetime ROI are the most
critical metrics of any campaign results
Creating an Engaging Campaign &
Acquiring the Right Customers
Contact SocialClicks:

Follow SocialClicks:

New York: (212) 897-8777
Tel Aviv: +972 (3) 644-0101
info@socialclicks.com

On Facebook
On Twitter: @_SocialClicks
or LinkedIn

Leah Na’aman
Marketing Director, SocialClicks
leah@socialclicks.com

info@socialclicks.com

www.socialclicks.com

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Creating an Engaging Campaign and Acquiring the Right Users

  • 1. Creating an Engaging Campaign & Acquiring the Right Customers Leah Na’aman, Marketing Director
  • 2. About SocialClicks Specialize in Cross-Platform Campaigns for Social and Mobile, Lifetime ROI Optimization Billions of Ad Impressions Every Week on Facebook and Mobile Platforms Tech & Social Media Enthusiasts Work with Some of the World’s Leading Companies
  • 4. What We’ll Cover Today Designing an Engaging Campaign 1. Selecting the Right Channel 2. Timing 3. Targeting 4. Creative 5. Measuring Campaign Success 6. LTV & Lifetime ROI Model
  • 5. What Makes a Campaign Great? Getting the necessary components right depends on your business goals: Enter New Markets Boost Chart Ranking Acquire New Customers on a Large Scale Boost Engagement & Brand Recognition Maximize Campaign Lifetime ROI
  • 7. Selecting the Right Channel Facebook, Google, RTB Platforms, Ad and Incentivized Traffic Networks
  • 8. Timing Have You Considered? Season Weekdays vs. Weekends Dayparting Finding the time when your unique target audience is most likely to engage reduces costs and increases the customer and user quality driven by your ads
  • 9.
  • 10. Reaching the Right Audience Who is Your Target Audience, and Are You Sure? Geographic Demographic (Age, Gender) Likes & Interests, Past On/Off Facebook Desktop or Mobile (Phone Model, OS Version, Wi-Fi Connection)
  • 12. Reaching the Right Audience: Creative Targeting Solutions The Challenge of the Right Targeting The client is a sports recruiting company. Their clients consist of coaches looking for recruits, athletes, and athletes’ parents Goals: Cost-effectively drive registrations for their recruiting service, from the Facebook platform on both desktop and mobile
  • 13. Reaching the Right Audience: Creative Targeting Solutions Strategy: Results: Build campaigns featuring both Marketplace and Unpublished Page Post Ads to maximize reach 3x the conversions and cost CPA reduced by 33% Utilize multiple bidding strategies including Custom and Lookalike Audiences 4x the conversions and, CPA reduced by further 15% Kids are exactly like their parents
  • 14.
  • 15. Designing Your Message A Few Tips: Keep images relevant Make sure they’re engaging: • • • • Bright colors Clear Images Menus Different Characters Make sure images are the right size! Image quality and relevance are highly correlative to the number and quality of users you acquire
  • 18. Relevance Matters Image vs. Quality with Image Image Relevance First Time Deposit Average Deposits Reach Point in Game High 7.5X Higher than control 630% Nearly 5X More Likely Medium 6X Higher than control 500% 4X More Likely Low Control Control Control
  • 19. Having Run a Campaign, How Do We Now Measure Its Success?
  • 20. Measuring Campaign Success The Real Value of a Facebook Mobile Campaign Kick off paid marketing efforts 2nd Tier Markets Initial Goal: 20,000 Installs Improve Chart Rankings
  • 21. Measuring Campaign Success Results 35,000 Post-Click Installs 120,000 Post Impression Installs Chart ranking jumped from 120th to 50th
  • 22. Lifetime Customer Value & the Lifetime ROI
  • 23. LTV & Lifetime ROI Based on the full Lifetime Value of an acquired customer Not based on first-time purchase, or immediate post conversion actions CPA is sometimes higher for users with a higher LTV However, that higher LTV leads to greater Lifetime ROI from your campaigns Take into account additional revenues this user provides
  • 24. LTV & Lifetime ROI Start with Historical Data & Layer Real-Time Data Based on Downstream Analysis Day-1 Retention Session Time Deposits/Purchase Deposit Amount Reaching Level 5 in an App LTV Number of times a user returns within given period
  • 25. Summary & Key Takeaways Select advertising channels carefully The right timing is key Image quality and relevance correlative to campaign success is highly The right targeting may surprise you: • Think beyond Tier 1 • Be creative and reach new audiences Measure campaign success according to your goals. But LTV and Lifetime ROI are the most critical metrics of any campaign results
  • 26. Creating an Engaging Campaign & Acquiring the Right Customers Contact SocialClicks: Follow SocialClicks: New York: (212) 897-8777 Tel Aviv: +972 (3) 644-0101 info@socialclicks.com On Facebook On Twitter: @_SocialClicks or LinkedIn Leah Na’aman Marketing Director, SocialClicks leah@socialclicks.com info@socialclicks.com www.socialclicks.com