4. Communication Barriers Cultural Diversity Geography Special Interest Groups Physical Barriers Crisis Technological Complications Management! $$$
5. Accurate Dissemination Appropriate Channels Good Relationships Understanding Needs Persuasive Writing Well Trained Spokesperson Support Information Monitor Take Action
6. Message Acceptance Know Your Audience Be Pro-active Be Ethical 2-way Communications Have a Presence Be Transparent and Credible Gain Trust and a Positive attitude Have good CSR