The document discusses the communication process and its key elements. It defines communication as the transfer of information between individuals through various channels and messages. The main elements of communication are the sender, message, receiver, channel, and feedback. Effective communication is important for organizations as it allows for increased productivity, morale, and commitment through sharing of information among employees. Transactional analysis looks at communication transactions between individuals and identifies three ego states - the parent, adult, and child states - that influence how people interact.

1. The Communication
Process
Giselle V. Cabalonga
Reporter

2. Communication
Latin word
“communis”,
meaning common.
 Information
 Ideas
 Facts
 Opinions
 Beliefs
 Feelings
 Attitudes

3. Definition of Communication

4. Meaning of Communication
 A process through which individuals mutually
exchange their ideas, values, thoughts, feeling
and actions with one or more people.
 The transfer of information from the sender to the
receiver so that it is understood in the right context.
 The process of initiating, transmitting and receiving
information

5.  The means of making the transfer of information
productive and goal oriented.
 The process of sharing information, ideas and
attitudes between individual
Meaning of Communication

7. Elements of Communication
 A referent motivates the sender(or
receiver) to share information that may
initiate communication.
Referent:

8. Elements of Communication
Sender:
 A sender is a person who encodes and
sends the message to expected receiver
through an appropriate channel.

9.  A sender is the source of the message
that is generated to be delivered to the
receiver after appropriate stimulus from
the referent.
Elements of Communication
Sender:

10. Elements of Communication
Message:
 The message is the content of
communication & may contain verbal,
nonverbal or symbolic language.

11. Elements of Communication
Message:
 Perception & personal factors of the
sender & receiver may sometimes
distort this element & the intended
outcome of communication may not be
achieved.

12. Elements of Communication
Channel:
 A channel is a medium through which a
message is sent or received between
two or more people.
 Several channels can be used to send
or receive the message.

13. Classification of Channels
 Visual channel
 Auditory channel
 Tactile channel
 Combined channel

14. Elements of Communication
Receiver:
 A receiver is an individual or a group of
individuals intended to receive, decode
& interpret the message sent by the
sender/source of message.

15. Elements of Communication
Feedback:
 It is a return message sent by the
receiver to the sender.

17. What is the importance of Communication
 Being able to communicate effectively is
the most important of all life skills.
 Communication is simply the act of
transferring information from one place
to another.
Communication Skills:

18. Why is Communication important in our
daily lives?
 It is no doubt that communication plays
a vital role in human life.
 It not only helps to facilitate the process
of sharing information and knowledge,
but also helps people to develop
relationships with others.

19. What are the best communication skills?
 Listening- Being a good listener is one
of the best ways to be a good
communicator
 Non verbal communication
 Friendliness
 Open mindedness
 Respect

20. What is effective communication??
 Every time you want to communicate
meaningfully, you should first consider
the two important element: the
audience and the goal.
 The reason is that different audiences
require different approaches

21.  Purpose of communication is to get the
audience to the desired goal, where the
goal can mean to inform, persuade,
explain, or get the audience to take
action.
 Goal could also be to make them laugh,
cry, smile or anything you want to
change.

22.  Communication is effective if the
audience reaches the goal intuitively,
effortlessly
What is effective communication??

23. Why communication is important to the
organization?
 Workplace Communication- is very
important to companies because it
allows companies to be productive and
operate effectively.

24. Why communication is important to the
organization?
 Employees can experience an increase
in morale, productivity and commitment
if they are able to communicate chain in
an organization.

25. Why effective communication is important to
the organization?
 Effective communication is important for
the development of an organization.
 Communication also helps in building
people’s attitude.

33. Transactional analysis is the method used
to analyze this process of transactions in
communication with others. It requires us
to be aware of how we feel, think, and
behave during interactions with others.
Transactional analysis

35.  There are two subdivisions of the parent state;
The critical/ controlling parent state and the
nurturing parent state. These are behavior and
thinking patterns we have been taught from
our past interactions with our parents and
other authority figures (teachers,
grandparents, etc.).
Parent State

36.  Unlike the other two, the adult state does not have
any subdivisions. The adult state interacts with
people and their environment in the here and now,
not from past conditioning or how other people
have told them to be.
Adult State

37.  The child ego state is built on any reinforcements
we were given in childhood, either positive or
negative, to behave or not behave in a certain way,
which still conditions and affects our interactions
today.
 The free child ego state can be creative,
spontaneous, playful, and pleasure-seeking.
Child State
Child State

38. Thank You!