2.  Time management?
 frustrated from paper work?
 what about the follow-up?
 Confusion in multiple task to perform at a same time?
 Don’t have proper data to handle the stuff?
 How to assign priority to given work?
 How to run our business smoothly?
 How to create satisfied customer experience?
 How to improve the customer service of our business?
Sales Cycle Problem?

3. Think CRM, Think Sales365cloud

4. Customer Relationship Management

5. Are you facing problem without CRM software?
We do not have a single version of truth ?
 Sales and marketing tend to blame each
other?
What are the sales people doing?
My key people spend about five days a month
'doing reporting’?
 That company sounds familiar; I thought we
called that person last month?
 We don’t seem to clearly know why we win
and lose?
I want to grow fast but that is equally scary &
exhilarating at the same time?
Customer issues are hard to track?

6. How to create 360 view of customer relationship
management
A true 360-degree view
needs to include 3 views.
 Past
 Present
 Future

7.  PAST :
-The past means providing a meaningful and easily digested view of the customer’s
history.
-This includes product activity, interaction history across all channels, customer purchase
behavior and process history.
 PRESENT :
-The present requires presenting key customer information about who they are and how
they relate to your organization.
- Is there a recent order or current fault, why are they interacting with us now?
 FUTURE :
- The future relates to actions that can be initiated to guide the future of the
relationship.
- Is the customer interested ? Are there up-sell or cross-sell opportunities or targeted
messages to bring in at this time?

8. Soul of sales365cloud
Its shows the overall view of the
business.
 Lead generation
Qualify lead
Opportunity
Nurturing
Proposal
Negotiation
 closure

9. How do your sales cycle affect your client?

10. Main Objective to install Customer Relationship
Management Software
 Identifying potential customers and their
needs.
 Encouraging the inter-organisational
learning process for business growth.
 Leading the customer relationship
development team.
 Tool to turn our prospects into customer.
 Better customer service, close deals, retain
your current customers.
 find out how, why and what leads are
working.

11. What we offer?
 Sales cycle automation.
Customer service and support.
 Marketing automation.
 Global view on your sales pipeline.
 Effective time management.
Instantly check order history.
 Contact management.
 Account management.
 MIS reports.
 Responsive Design.

12. Global view of dashboard
We provide interactive view of overall sales cycle.

13. Account management
 Multiple account handling respect to different company.

14. MIS reports
Complete report for management perspective it can be handled by the management.

15. Salespeople management
 Budget management for the salespeople who want go achieved their target
given by company.

16. Responsive design
 Responsive web design is a multitude of screen sizes and devices.

17. We provide cloud based software
 Web Application
 Mobile Application
 Server Based/ Cloud Based
Application

18. Let’s be your Strategic IT Partner…..
www.cittasolutions.com
Exclusive link of sales3655cloud : www.sales365cloud.com