Loyal customers, productive workforce and increased revenues – why should big businesses have all the benefits of a customer relationship management (CRM) software?

1. How Salesforce
Helps In
Getting Higher
Sales?

2. Loyal customers, productive workforce and
increased revenues – why should big
businesses have all the benefits of a
customer relationship management (CRM)
software?

3.  For small businesses, these tools can change the game of
competitiveness and target the most important objective –
the growth.
 Salesforce, for example, is the cloud-based CRM with
affordability and realistic implementations for businesses of all
sizes and natures.

4. How your decision to use a CRM can influence the following
revelations:
Monitoring
Every Stage
of Customer
Lifecycle
Enhancing
the Efficiency
of Your
Employees
Making
Information
Flow
Seamless
Doing it All
at Low Cost
Talking about
the
Revenues
and Growth

5. Monitoring Every Stage of
Customer Lifecycle

6. Whenever a prospective customer
comes in contact with your business, the
wheel of developing profitable customer
relation starts rolling.

7. 1. Customer Acquisition: By identifying targeted audiences and
their needs and launching effective marketing campaigns.
2. Successful Sale: By monitoring every sales call, attending
every lead and managing forecasting.
With the support of CRM tools, you can focus on every
stage of this cycle.

8. 3. Retaining the Customers: By maintaining contacts and
sending regular notifications.
4. Customer Satisfaction: By offering every minute detail to the
customer as and when he or she demands, without putting
them on hold and generating order status updates and
after-sale follow ups.

9. Enhancing the Efficiency of
Your Employees

10.  You can’t reach your customers effectively if your employees
lack productivity.
 A CRM tool can target this through automatic functioning
and helping the members of sales and marketing teams to
effectively collaborate and service every single customer.
 Keep everyone in the loop, bring every employee to speed,
help them utilize their hours more efficiently – do it all with a
CRM software tool.

11. Making Information Flow
Seamless

12. Your small business may not have loads of information to take
care of at present. However, you need to think beyond
spreadsheets and databases to keep your information:
 Centralized
 Accessible any time, from any place and from any device
 Secure
 Unambiguous

13.  Remember that this kind of information availability can
strengthen the communication system of your business,
which in turn makes you the expert of customer relation
management.
 Keeping these critical aspects in mind, a cloud-based CRM
tool like Salesforce is the need of the hour.

14. Doing it All at Low Cost

15.  CRM solutions are no more overwhelmingly expensive for
the small businesses.
 The new age cloud CRM tools have emerged as solutions
that can bring down the cost of installing hardware and
software components.

16.  You can customize a popular tool to suit your small business
needs and save the unnecessary costs.
 Modern day technique of managing customers is far more
superior to the traditional approach and that too at a
reduced cost.

17. Talking about the Revenues
and Growth

18. To help your small business grow, you need to:
 Be competitive in your niche by launching correct marketing
and customer acquisition strategies.
 Generate correct forecasts and carry out precise analytics for
every sales process.
 Keep an eye on how many deals you lose over a definite time
period (say a quarter) and why.
 Maintaining every bit of the information in a centralized
database to never ever lose it.

19. To begin with, choose a simple CRM solution and let it
evolve with addition of new features as you start building
familiarity with it. Unlike the popular notion, your small
business needs it to hit the desired bottom lines.

20. Read more on Salesforce:
1. How Salesforce Provides Effective Analytics And Reporting
2. Top Ten Checklist For Successful Salesforce Implementation.
3. 8 Most Underlying Aspects That Differentiate Salesforce From Other CRMs

21. Thank you for Reading!
Would Like to know more? We will be happy to help!
Write to us at: askus@intelligentia.in
http://www.intelligentia.co.in/
www.facebook.com/intelligentia.in
http://www.twitter.com/_intelligentia
http://www.linkedin.com/company/intelligentia-it-system