Every small business needs a crm

Every Small Business Needs
a CRM

Contact Us: M: +91 9611 171 345
Every Small Business Needs a CRM
Copyright Reserved @ 2019 SalesBabu Business Solutions Pvt Ltd. Website:
www.salesbabu.com Email: sales@salesbabu.com
Every small venture and business needs a highly skilled managing team and service
providers. Every third party integration that we do with our business should not even
be cost eﬀective but should be very sustainable and adaptive for your business need.
A trusted CRM solution for small businesses like SalesBabu CRM helps your business
to not only manage its lead management, after sales support, customer care
services but also understand your current pain point and customise various addon
services accordingly.

Contact Us: M: +91 9611 171 345
Some of the common pain areas for Small
business?
● Contact Data loss:
With traditional ways of handling a variety of incoming customers enquiry and interested
leads, we end up just losing them one after the other. To avoid and overcome this issue,
you can implement a systematic and automatic backup program. Once setup and
configure a centralised online database properly, you will never have to worry about it
again. If you accidentally delete a file, restore the file from a backup using your backup
software.
● Incompetent Management :
Many Small Scale firms are incompetently run by poorly qualified entrepreneurs without
much skill or experience. Very little thought has gone into matters such as lead
management, production level and marketing techniques, financial availability, plant
scalability, demand and supply management , future prospects and more.
If you have an automated process for all your lead management, market and sales tracking
apps, reports and metrics for making better policies, after sales support and more, then all
these management issues will least of your headaches.

Contact Us: M: +91 9611 171 345
Some of the common pain areas for Small
business continues...
● Inadequate Finance
Many startups face the problem of scarcity of funds. They will not be able to manage their
domestic capital market to raise their incoming funds . The banks and other financial
institutions also require various procedures and brand formalities to be completed which
even delay the funds allocation.
A good software system which helps to manage your sales, invoices and bills of goods and
foremost help in marketing your business brand will be the need of the hour. These
measures help to improve your incoming funds for the business.
● Lack of Scalable options
Many Small businesses still use primitive, outdated technology leading to poor quality and
low productivity. They do not have adequate funds, skills or resources to engage and invest
in research to develop new technologies. Acquiring technology from other service
providers can be very costly. Hence small ventures should invest in a trusted online
software which not only provides all in one support for all your business management but is
a very cost effective solution for a small business.
● Employee and Sales management
“To win in the marketplace you must first win in the workplace.” - Doug Conant, CEO of
Campbell’s Soup.
As mentioned correctly, we should make sure we have a well organized and happy
employee management environment. Small scale business not only need a systematic
approach of tracking their employees but also constructive sales management applications
which can help in effective and productive outputs from the teams.

Contact Us: M: +91 9611 171 345
How can CRM helps and which CRM is best for
small businesses?
Online CRM(Customer Relationship Management) for small businesses
help in managing their day-to-day business process and implement
eﬀective sales and service activities with cost eﬀective investment in
SalesBabu CRM.
SalesBabu CRM for small business not only help in contact
management, lead management, quotation creation, invoices and bills
of goods and more but also optimises utilization of existing employee
up-to their maximum performance by regular monitoring their
day-to-day activities.

Contact Us: M: +91 9611 171 345
Why do Small and medium Enterprises need
CRM?
Contact Management
As we all know, businesses run on their contact and prospective client
information. CRM for small businesses like SalesBabu CRM facilitate
contact management in a structured way.
With cloud based online contact database, every information related
to a customer, interested products, shipment/payment details, and
more are stored in a centralised location. Every staff members and
stakeholders have role based access to this data, anywhere as and
when required. This systematic approach towards contact
maintenance not only helps in frauds and duplicancy but also secure
vital information of our clients.
A complete data about our customers, helps our service agents and
sales team to interact with customers effectively with complete data in
hand and also reduce overall response time by filtering and fetching
our required data on a single mouse click.

Contact Us: M: +91 9611 171 345
CRM contiues….
Lead management
Collection of leads, sorting the positive clients, managing enquiries can be quite a complex
process for a small venture with limited resources and manpower. Many companies spend
a lot in enquiry management and materializing deals, but a finalised sales needs a focused
set of process which responds to customer’s queries in a timely manner to avoid lead
leakages and losing prospective customers.
Streamlining and organizing sales deals enables small businesses to regularly oversee the
progress of each deal in order to meet their targets. A CRM for Small business helps in
analysing your sales process with numerous automated functionalities and convert
maximum enquiries to a qualified lead.
The most vital part of lead conversion is lead response time, with automated processes of a
CRM software saves a lot of time in documenting the leads requirement , navigating
screens for sending update emails and more. SalesBabu CRM has an automated process
to schedule tasks and appointments for the next appointment or event so that you don’t
miss out on follow-ups. Also, auto assignment and notification functionality assign leads to
appropriate sales reps and also send notifications to the client and service agents to make
them well aware of the customer whereabouts and other details.

Contact Us: M: +91 9611 171 345
CRM contiues….
Sales and Marketing Management
In an era of Internet technology, every customer wants to be well aware of its shipment or
business deals. A well organised system of updates to the client on their products and
deals not only keep them attached to your business but also keeps them well informed and
satisfied on their shipment status.
A versatile online software SalesBabuCRM software can integrate with many social media
websites, email and SMS service vendors to include automated email and SMS functions to
its software. With various contact data about our clients, the marketing team can send
regular promos, demo videos, knowledge base documents, re-worked quotations and
more, to the clients through emails, social media and SMSs to keep them well aware of
your product and our company’s whereabouts.
The marketing team can also create many customer specific campaigning by tracking their
interested products, social and regional preferences and other client specific details.

Contact Us: M: +91 9611 171 345
CRM contiues….
Reports and metrics
Reporting and stats generation can be very inefficient and unproductive when done
through manual ways. CRM provides various in-build and custom reports through
Management information system(MIS), which can be automatically generated for
day-to-day workflow. Users can create real time charts, lists, and graphs for their
campaigns and presentation purposes. These MIS report user interfaces are very intuitive
and easy to use which helps sales and service agents to create these metrics quickly and
increase their overall productivity.
Users can easily track company progress, lead management records, view salesforce
reports, create customer delivery metrics, complaint reports etc in few mouse clicks. These
reports can help companies to track their sales and other internal teams more efficiently
and make better futuristics policies for the company.
These low cost crm software for small business like SalesBabu CRM not only create a user
friendly software which can be easily understood by every employee in SMEs, but also help
in automating the whole process of lead management to after sales support to provide
cost effective measures to fully utilise the few employees in the firm.

Contact Us: M: +91 9611 171 345
CRM contiues….
Scalability and performance
Scalability and backup can be one of the biggest concerns for growing businesses. With a
high number of incoming clients, SMEs with the traditional method of storage need to
constantly upgrade and scale up their hardware and software support.
A cloud based CRM for a small business like Salesbabu CRM help in migrating the whole
process management to a centralised database which is maintained and stored on a cloud
environment. With these facilities company’s integrated with the best CRMs for startups,
need not worry about unlying software and hardware requirements.
With seamless software support, company’s can be rest assured on the software and
hardware performance and backup support. With cloud based CRM software technology,
every data is constantly backed up with servers on duty to give the best software
performance.
After sales support
Just increasing sales won’t be the last set of concerns for small businesses. After sales support like
helpdesk services, inventory and ERP management also plays a very important role in creating and
maintaining a long term relationship for our client. The best CRM for startups like SalesBabu CRM give
end -to- end support for all customer and business support.

Contact Us: M: +91 9611 171 345
Conclusion
A simple CRM for small businesses like SalebabuCRM is the next
generation of your business applications. This software integration not
only boost sales productivity and improve your customer retention
strategies but also help in enhancing your marketing team productivity
as well. Hence a versatile CRM software like SalesBabuCRM is the key
for increasing the business productivity and reducing overall
maintenance cost.

Contact Us: M: +91 9611 171 345
Thank you for Visiting Us
Our Address
SalesBabu Business Solutions Pvt. Ltd.
No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092
Tel: +91 9611 171 345 ,
Mobile: +91 9341 323 571
E-mail: sales@salesbabu.com
Website: www.salesbabu.com

Every small business needs a crm

Recommended

Recommended

More Related Content

What's hot

What's hot (16)

Similar to Every small business needs a crm

Similar to Every small business needs a crm (15)

More from SalesBabuCRM

More from SalesBabuCRM (20)

Recently uploaded

Recently uploaded (20)

Every small business needs a crm