Shakeel Ahamed is a retail professional with 4 years of experience managing retail operations for MBOs and EBOs. He currently serves as Store Manager for Birkenstock in Abu Dhabi, where he is responsible for achieving sales budgets and KPIs through store operations, visual merchandising, customer service, finance, and people management. Prior to this role, he worked in direct marketing and corporate sales.
1. Curriculum Vitae
Shakeel Ahamed
+971566849125
Shakeelmba.ahmad@gmail.com
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Summary
Retail professional having4yearsexperience inhandlingandrunningthe retail operationsfor
MBO’s, EBO’s.
KeySkills
Retail Sales&Operations,CustomerRelationshipManagement,People&TeamManagement,Visual
Merchandising,InventoryManagement,CashManagement,Analytical Skillsand Settingupnew
stores.
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Experience
– April 2012 – Presentat Birkenstock(Apparel Group LLC).
Job Profile:Store Manager (Abu Dhabi Mall,Abu Dhabi).
Store Size: Sq. ft. 1600 Team Size: 8 Annual Turnover: 7 Million(AED)
Retail Sales & Operations
– Planning to achieve the Assigned Store budgets & KPI’s.
– Store Operational Efficiencies in Day to Day Operations.
– Maintaining the Visual Merchandising norms as per KMP’s & Running Promotions.
– Analyzing sales & Mapping reports and Store KPI’s.
– Competition Analysis & Review.
Customer Service
– Providing shopping experience to increase customer satisfaction.
– Monitoring & increasing the “CLUB APPAREL” enrollments & redemption for the store.
– Concentrating on Personalized service to increase Link selling & store Conversions.
– Providing shopping experience to increase customer satisfaction.
– Handling Customer queries/Complaints/Refund/Exchanges.
– Executing promotions.
– Store Maintenance.
Finance
– Scheduled deposits of Collections & Tender Reconciliations.
– Maintenance of Store Assets.
– PettyCash.
– Float Money maintenance
Merchandise
– Analyzing the Department’s & Category Performance.
– Analyzing stock sales through and stock availability on macro level.
– Initiating the stock requirementson weekly basis to brand team for consolidations.
– Providing inputs for low sale through Merchandise & categories for promotions.
– Providing Merchandise Feedback to Brand Team.
People
– Weekly scheduling of the store team for Effective utilization.
– Monitor and manage Performance of sales staff.
– Training & development of sales staff.
2. – Leave and Vacation Planning.
Achievements
– I have been certified in AMP (Apparel Management Program) by my company on
Graduating at their Business management program.
– I have shown 12% growth over last year in all the KPI’S
– Joined As a sales Associate in the company within 8 months has been given big
Opportunity to handle
– 2 people from my down line has been promoted to Asst. Store Manager Position
– Consecutive 3 months store has achieved more than 120% over the budget and 4 months
More than 100% over the budget
– June.2011 – Feb2012 at Country ClubDubai.
Job Profile:Directmarketing executive (Dubai Karama).
Responsibilities,
Responsible for sales of membership (platinum, Titanium)
Maintain and develop relations with existing customers via meetings, telephone calls and
emails.
Negotiate the terms of an agreement and closing sales.
Conducted market research, identify new customers.
– Workedas a Corporate sales Executive for 1 year in Vodafone Comm.
Qualification
1. Professional Qualification:
– Done MBA in marketing&Finance fromUPTU Lucknow.
– Bachelorof commerce,fromIslamiacollege of commerce.
2. ComputerExpertise
Application - MS Office
OS - Windows 98/00/XP/Vista
Retail packages - Microsoft LS Navision,
Strength
– Good command over Retail System and Standard Operating Process.
– Hardworking and Confident with the willingness to understand & become a team player.
– Highly Result oriented with willingness to learn more with each experience.
– Believe in Teamwork & understand my responsibility as a part of it.
– Positive Attitude towards situations
Personal Details
Date of Birth - May 20, 1986.
Father's Name - Mushir Ahamed.
Languages - Hindi & English.
Passport No - .H7245660
Permanent Address - .Vill+post Madanpur Deoria pin no 274205
Visa Status - Work Visa – UAE.
References
- Available On Request.
Date:
Place: Abu Dhabi, United Arab Emirates. (Shakeel Ahamed)