This document defines motivation and discusses several theories of motivation. It begins by defining motivation as the set of processes that drive an individual's intensity, persistence, and direction of effort towards a goal. It then briefly outlines some classical theories of motivation like Maslow's hierarchy of needs, Herzberg's two-factor theory, and McClelland's theory of needs. Contemporary theories of motivation discussed include self-determination theory, job engagement theory, goal setting theory, reinforcement theory, self-efficacy theory, expectancy theory, and equity theory. The document concludes by integrating these contemporary motivation theories.
2. Definition
“Motivation is the set of processes that drive
an individual’s intensity, persistence and
direction of effort towards a goal”
Intensity
• Amount of effort applied
Persistence
• Amount of time for which
effort is applied
Direction
• Congruence in individual
and organizational goals
5. EFFECTS OF RELATING WORK WITH MONEY
• Extrinsic rewards reduce Intrinsic interest in a task
• WANT to do quality reduces & HAVE to do quality increases
• Extrinsic rewards can also improve intrinsic motivation only if
individuals have control over the task
• When individual pursue goals because of their own interest they
are more likely to attain goals-because they feel process of striving
towards it as fun
• They feel more motivated and committed to work
Choose your job for reasons other than extrinsic rewards to excel
| Self-Determination Theory
6. • Investment of an employee’s physical, cognitive and
emotional energies into job performance
| Job Engagement
7. Specific, Difficult,
with Feedback
Specific – Easy
to measure
Difficult –
helps energize,
focus
Feedback –
self-generated
> external
Employee
belief in ability
and goal
Wants to
achieve the
goal
Assumptions
Conducive
Task
Characteristics
Goal pursuit
Promotion
focus
Prevention
focus
| Goal Setting
8. Specific – explicit
time period
Participation in
decision making
Application –
Management by
objectives
Feedback
Different effects
in different
cultures
Undermine
adaptation and
creativity
Caveats
Employees may
make unethical
choices in goal
pursuit
Unrealistic
expectations
Lack of
commitment
Failure
Goal achievement
not linked to
rewards
| Goal Setting
9. • Behaviour is environmentally caused;
• Theory ignores inner state of mind
Operant conditioning theory:
People learn to behave to get or avoid
something
• Pleasing reward: increased frequency
of that behaviour
• Reward should immediately follow
desired response
• Example : Marks for Class participation
| Reinforcement Theory
10. Social Learning theory
• Models are central to social-learning viewpoint
• Models: People
• Four processes determine model’s influence on
individual
1. Attentional Process: People learn only if
they pay attention to model
2. Retention Process: How well people
remember models
3. Motor Reproduction Process: Watching
must be converted to doing
4. Reinforcement Process: Individuals
motivated to exhibit modelled behaviour if
+ve incentives provided
| Reinforcement Theory
11. Enactive
mastery
• Training
Vicarious
modelling
• Peer Power
Verbal
persuasion
• Pygmalion Effect
Arousal
• Energized
employees
| Self-Efficacy Theory
An individual’s belief in performing a task, increases motivation and performance in
that task
13. • Questions Asked
• If I put in effort, will I get results?
• Is there favoritism? Are rewards
based on seniority or allegiance?
• Are the rewards attractive to me?
• Actions to be taken
• Ensure the goals are attainable.
• Reduce the importance of non-
performance factors in the
performance appraisal
• Tailor rewards to individuals. All
employees aren’t motivated by
the same things.
Individual
Effort
Individual
Performance
Organizational
Rewards
Personal
Goals
| Expectancy Theory
Maslow
McGregor Theory X Y
Hertzberg 2-Factor
McClelland Theory of Needs (no pic)
Maslow
McGregor Theory X Y
Hertzberg 2-Factor
Difficult:
Gets our attention
Energizes people to work harder
Increases persistence
Creates novel strategies
Feedback: Self-generated > external
Goal commitment
Public goals
Internal locus of control
Based on ability
Task Characteristics
Simple
Well-learned
Independent
High end of achievable
Difficult:
Gets our attention
Energizes people to work harder
Increases persistence
Creates novel strategies
Feedback: Self-generated > external
Goal commitment
Believes that he can achieve it
Wants to achieve it - Participation in goal setting
Public goals
Internal locus of control
Based on ability
Task Characteristics
Simple
Well-learned
Independent
High end of achievable