Dr.K.Baranidharan
Present by…
TOTAL
QUALITY
MANAGEMENT
TQM
218 August 2013
EMPLOYEE INVOLVEMENT
Presented by
Dr.K.Baranidharan
EMPLOYEE MOTIVATION
• “A process of stimulating people to accomplish
desired goals”
• “The process of attempting to influe...
Importance of Motivation
• Improves employee involvement
• Promotes job satisfaction and thus reduces
absenteeism and turn...
THEORIES OF MOTIVATION
• Maslow’s Hierarchy of Needs:
• 1) PHYSIOLOGICAL NEEDS
• 2) SAFETY NEEDS
• 3) SOCIAL NEEDS
• 4) ES...
PHYSIOLOGICAL OR SURVIVAL NEEDS
• Preserve Human life
• Needs for food, clothing and shelter
• Needs must be first before ...
SAFETY NEEDS
• When the physiological needs are reasonably
satisfied, the safety needs become activated.
• Protection : fi...
SOCIAL NEEDS
• These needs are for love friendship, exchange
of feelings and grievances, recognition,
belongingness, conve...
ESTEEM NEEDS
• TWO TYPES
• Self-esteem needs : self-confidence,
achievement, self-respect, knowledge
freedom
• Other needs...
SELF-ACTUALISATION NEEDS
• Ultimate need which dominates a person’s
behaviour when all lower needs are satisfied.
• Self-a...
HERZBERG’S TWO FACTOR THEORY
or MOTIVATION HYGIENE THEORY
Motivation factors
• Achievement
• Recognition
• The work itself...
Dr.K.Baranidharan
THANK YOU
TQM - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN
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TQM - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

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EE&FA - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

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TQM - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

  1. 1. Dr.K.Baranidharan Present by…
  2. 2. TOTAL QUALITY MANAGEMENT TQM 218 August 2013
  3. 3. EMPLOYEE INVOLVEMENT Presented by Dr.K.Baranidharan
  4. 4. EMPLOYEE MOTIVATION • “A process of stimulating people to accomplish desired goals” • “The process of attempting to influence others to do your will through the possibility of reward” • “The process of inducing people inner drives and action towards certain goals and committing their energies to achieve these goals”
  5. 5. Importance of Motivation • Improves employee involvement • Promotes job satisfaction and thus reduces absenteeism and turnover • Helps in securing a high level of performance and hence enhances efficiency and productivity • Creates a congenial working atmosphere in the organization and thus promotes interpersonal cooperation.
  6. 6. THEORIES OF MOTIVATION • Maslow’s Hierarchy of Needs: • 1) PHYSIOLOGICAL NEEDS • 2) SAFETY NEEDS • 3) SOCIAL NEEDS • 4) ESTEEM NEEDS • 5) SELF-ACTUALISATION NEEDS
  7. 7. PHYSIOLOGICAL OR SURVIVAL NEEDS • Preserve Human life • Needs for food, clothing and shelter • Needs must be first before higher level needs emerge. • (opportunity to increase earnings by a bonus for good work)
  8. 8. SAFETY NEEDS • When the physiological needs are reasonably satisfied, the safety needs become activated. • Protection : fire, accidents • Economic : fringe benefits, health, insurance • Environment • Behavior. • (job security, quality makes sales,. Sales make jobs)
  9. 9. SOCIAL NEEDS • These needs are for love friendship, exchange of feelings and grievances, recognition, belongingness, conversation, etc • (Appeal to the employee as a member of the team- he or she must not let the team down)
  10. 10. ESTEEM NEEDS • TWO TYPES • Self-esteem needs : self-confidence, achievement, self-respect, knowledge freedom • Other needs :status, recognition, appreciation etc • (Appeal to pride of workmanship, achieving a good score, recognition though awards, publicity etc)
  11. 11. SELF-ACTUALISATION NEEDS • Ultimate need which dominates a person’s behaviour when all lower needs are satisfied. • Self-actualisation also called self-realisation needs, refers to the desire to become every thing. • (opportunity to propose creative ideas and participate in creative planning)
  12. 12. HERZBERG’S TWO FACTOR THEORY or MOTIVATION HYGIENE THEORY Motivation factors • Achievement • Recognition • The work itself • Responsibility • Advancement and growth Hygiene factors • Supervisors • Working conditions • Interpersonal relationships • Pay and security • Company policy and administration
  13. 13. Dr.K.Baranidharan THANK YOU

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