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Harlow Business Awards 2017 – INNOVATION Category
StoriesReal stories about real people in business
IN ASSOCIATION WITH HARLOW DISTRICT CHAMBER OF COMMERCE
Harlow Business Awards 2017 – INNOVATION Category
Stories
A refreshing publication produced in association with HDCC with a
focus on good news stories and entrepreneurial inspiration in Harlow
and surrounding areas.
Harlow Business Awards 2017 – INNOVATION Category
INNOVATION
Harlow Business Awards 2017 – INNOVATION Category
Create
competitive
advantage
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Creativity
A title to be proud of
Competitive Advantage
Harlow Business Awards 2017 – INNOVATION Category
Positioned as
Experts
Local area ✓
Producing great content ✓
Competitive Advantage
Harlow Business Awards 2017 – INNOVATION Category
Help deliver better
customer service
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Channel for members to
engage - feedback and
communicate both with
other members and
externally
Customer Service
Harlow Business Awards 2017 – INNOVATION Category
Content designed to
reward members
Member benefit
Customer Service
Harlow Business Awards 2017 – INNOVATION Category
Achieving
operational
excellence
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Curating content
Established production and
distribution channels
Continually looking for
innovative ways to distribute
and share our content
Operational Excellence
Harlow Business Awards 2017 – INNOVATION Category
Digital magazine engagement
Operational Excellence
Harlow Business Awards 2017 – INNOVATION Category
Contributing to
significant
growth
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Encouraging collaboration
between local businesses
Significant Growth
Harlow Business Awards 2017 – INNOVATION Category
Delivering value to readers
•  Networking groups
•  Tips
•  Advice
•  Strong calls to action at the end of every feature
Significant Growth
Harlow Business Awards 2017 – INNOVATION Category
Transforming
the wider
industry
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Giving readers
confidence in
business in
Harlow
Transforming the wider industry
Harlow Business Awards 2017 – INNOVATION Category
Producing something
admired
•  Liked and well received
•  Reviewed by other Chambers of Commerce
•  Setting a president
Transforming the wider industry
Harlow Business Awards 2017 – INNOVATION Category
Supporting
strong leadership
and management
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Top tips, sharing
ideas and inspiring
businesses
Supporting strong leadership & Management
Harlow Business Awards 2017 – INNOVATION Category
Celebrating Harlow
and all it has to offer
Supporting messages from the council and Harlow’s leaders and influencers
Supporting strong leadership & Management
Harlow Business Awards 2017 – INNOVATION Category
Increasing
market share/
loyalty
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Driving interest,
generating followers
and engagement
Increasing loyalty
Harlow Business Awards 2017 – INNOVATION Category
By members, for members
(and loyal supporters).
Designed to increase loyalty
and drive membership
through engaging content
Increasing loyalty
Harlow Business Awards 2017 – INNOVATION Category
Embedding
ethical or
sustainable
practices
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Produced on recyclable
paper
Distributed for free
Digital version to reduce
print wastage
Embedding sustainable/ethical practices
Harlow Business Awards 2017 – INNOVATION Category
Opportunities for
local talent, good
causes and charities
to feature
Embedding sustainable/ethical practices
Harlow Business Awards 2017 – INNOVATION Category
Improving overall
financial
performance
Innova?ve approach to:
Harlow Business Awards 2017 – INNOVATION Category
Hopefully, one day!
Harlow Business Awards 2017 – INNOVATION Category
Business model
•  Not advertising funded
•  Loss leader for Magnificent Stuff
•  Based on goodwill, collaboration and sharing
Improving financial performance
Harlow Business Awards 2017 – INNOVATION Category
Questions.
On our Innova?ve approach
Harlow Business Awards 2017 – INNOVATION Category
EMMA	KNEWSTUB	
For more informa?on contact 07834760627
Email: emma@magnificentstuff.net
For more informa?on
Harlow Business Awards 2017 – INNOVATION Category
Appendix.
If needed…
Harlow Business Awards 2017 – INNOVATION Category
Harlow Business Awards 2017 – INNOVATION Category
When	 we	 were	 offered	 the	 members	 magazine	 by	 HDCC	 and	 warned	 there	 was	 no	
money	in	it,	no	pre-booked	adverEsing	revenue	and	no	image	library.	There	was	also	
no	budget	for	mailing,	print	or	design…	we	jumped	at	it!	
We	have	created	an	accessible	channel	for	small,	medium	and	large	businesses	in	
and	around	Harlow	to	share	their	businesses,	their	advice	and	of	course	their	story.	
Our	 innovaEve,	 and	 very	 unusual	 business	 model	 is	 based	 on	 goodwill,	
collaboraEon	 and	 sharing.	 We	 started	 with	 nothing,	 not	 even	 an	 accurate	
database	of	members	to	produce	the	first	issue.	Now	working	on	issue	4	of	the	Etle	we	
curate	 content	 from	 the	 local	 area.	 We	 have	 created	 something	 that	 is	 shared,	
respected	and	valued	by	the	Chamber	and	it’s	members.	We	sEll	have	a	long	
way	to	go	to	create	the	‘perfect	magazine’.	Design	isn’t	perfect,	we	know	but	we’re	on	
a	journey	and	we’re	sharing	the	inspiraEonal	stories	of	real	people	in	real	
businesses	and	we	like	to	hope	we’re	really	delivering	on	our	promise	of	creaEng	
something	people	outside	of	the	Chamber	engage	with	and	value.

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Harlow Business Awards 2017

  • 1. Harlow Business Awards 2017 – INNOVATION Category StoriesReal stories about real people in business IN ASSOCIATION WITH HARLOW DISTRICT CHAMBER OF COMMERCE
  • 2. Harlow Business Awards 2017 – INNOVATION Category Stories A refreshing publication produced in association with HDCC with a focus on good news stories and entrepreneurial inspiration in Harlow and surrounding areas.
  • 3. Harlow Business Awards 2017 – INNOVATION Category INNOVATION
  • 4. Harlow Business Awards 2017 – INNOVATION Category Create competitive advantage Innova?ve approach to:
  • 5. Harlow Business Awards 2017 – INNOVATION Category Creativity A title to be proud of Competitive Advantage
  • 6. Harlow Business Awards 2017 – INNOVATION Category Positioned as Experts Local area ✓ Producing great content ✓ Competitive Advantage
  • 7. Harlow Business Awards 2017 – INNOVATION Category Help deliver better customer service Innova?ve approach to:
  • 8. Harlow Business Awards 2017 – INNOVATION Category Channel for members to engage - feedback and communicate both with other members and externally Customer Service
  • 9. Harlow Business Awards 2017 – INNOVATION Category Content designed to reward members Member benefit Customer Service
  • 10. Harlow Business Awards 2017 – INNOVATION Category Achieving operational excellence Innova?ve approach to:
  • 11. Harlow Business Awards 2017 – INNOVATION Category Curating content Established production and distribution channels Continually looking for innovative ways to distribute and share our content Operational Excellence
  • 12. Harlow Business Awards 2017 – INNOVATION Category Digital magazine engagement Operational Excellence
  • 13. Harlow Business Awards 2017 – INNOVATION Category Contributing to significant growth Innova?ve approach to:
  • 14. Harlow Business Awards 2017 – INNOVATION Category Encouraging collaboration between local businesses Significant Growth
  • 15. Harlow Business Awards 2017 – INNOVATION Category Delivering value to readers •  Networking groups •  Tips •  Advice •  Strong calls to action at the end of every feature Significant Growth
  • 16. Harlow Business Awards 2017 – INNOVATION Category Transforming the wider industry Innova?ve approach to:
  • 17. Harlow Business Awards 2017 – INNOVATION Category Giving readers confidence in business in Harlow Transforming the wider industry
  • 18. Harlow Business Awards 2017 – INNOVATION Category Producing something admired •  Liked and well received •  Reviewed by other Chambers of Commerce •  Setting a president Transforming the wider industry
  • 19. Harlow Business Awards 2017 – INNOVATION Category Supporting strong leadership and management Innova?ve approach to:
  • 20. Harlow Business Awards 2017 – INNOVATION Category Top tips, sharing ideas and inspiring businesses Supporting strong leadership & Management
  • 21. Harlow Business Awards 2017 – INNOVATION Category Celebrating Harlow and all it has to offer Supporting messages from the council and Harlow’s leaders and influencers Supporting strong leadership & Management
  • 22. Harlow Business Awards 2017 – INNOVATION Category Increasing market share/ loyalty Innova?ve approach to:
  • 23. Harlow Business Awards 2017 – INNOVATION Category Driving interest, generating followers and engagement Increasing loyalty
  • 24. Harlow Business Awards 2017 – INNOVATION Category By members, for members (and loyal supporters). Designed to increase loyalty and drive membership through engaging content Increasing loyalty
  • 25. Harlow Business Awards 2017 – INNOVATION Category Embedding ethical or sustainable practices Innova?ve approach to:
  • 26. Harlow Business Awards 2017 – INNOVATION Category Produced on recyclable paper Distributed for free Digital version to reduce print wastage Embedding sustainable/ethical practices
  • 27. Harlow Business Awards 2017 – INNOVATION Category Opportunities for local talent, good causes and charities to feature Embedding sustainable/ethical practices
  • 28. Harlow Business Awards 2017 – INNOVATION Category Improving overall financial performance Innova?ve approach to:
  • 29. Harlow Business Awards 2017 – INNOVATION Category Hopefully, one day!
  • 30. Harlow Business Awards 2017 – INNOVATION Category Business model •  Not advertising funded •  Loss leader for Magnificent Stuff •  Based on goodwill, collaboration and sharing Improving financial performance
  • 31. Harlow Business Awards 2017 – INNOVATION Category Questions. On our Innova?ve approach
  • 32. Harlow Business Awards 2017 – INNOVATION Category EMMA KNEWSTUB For more informa?on contact 07834760627 Email: emma@magnificentstuff.net For more informa?on
  • 33. Harlow Business Awards 2017 – INNOVATION Category Appendix. If needed…
  • 34. Harlow Business Awards 2017 – INNOVATION Category
  • 35. Harlow Business Awards 2017 – INNOVATION Category When we were offered the members magazine by HDCC and warned there was no money in it, no pre-booked adverEsing revenue and no image library. There was also no budget for mailing, print or design… we jumped at it! We have created an accessible channel for small, medium and large businesses in and around Harlow to share their businesses, their advice and of course their story. Our innovaEve, and very unusual business model is based on goodwill, collaboraEon and sharing. We started with nothing, not even an accurate database of members to produce the first issue. Now working on issue 4 of the Etle we curate content from the local area. We have created something that is shared, respected and valued by the Chamber and it’s members. We sEll have a long way to go to create the ‘perfect magazine’. Design isn’t perfect, we know but we’re on a journey and we’re sharing the inspiraEonal stories of real people in real businesses and we like to hope we’re really delivering on our promise of creaEng something people outside of the Chamber engage with and value.