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Communicating
about Instruction
OTD715: PRACTITIONER AS EDUCATOR
Topics Addressed in this Video
►Why?
►When?
►How?
Why Should You
Communicate about
Instruction?
► Recruitment and interest-building
► Increase motivation
► Ethics and occupational justice
► Transparency
► With clients
► With administrators
► Opportunity for education and advocacy
► About OT’s role/domain
When Should You Communicate
about Instruction?
Planning
•Necessary logistics
•Seeking funding or approval
•Gauging interest/need
Preparatio
n
•Asking for referrals
•Promoting opportunities
Delivery
•Informed consent
How Should You Communicate
about Instruction?
►Know your audience and setting
►Strive for accessible design for all
This Photo by Unknown Author is licensed under CC BY
Know Your Audience
► If different from learners, conduct a separate analysis
► Determine what they need to know
► Consider timing
► How far ahead?
► Explore and use a variety of formats
► Verbal announcement
► Flyers
► E-mail
► Videos
► Some opportunities will be “required” depending on format
► Abstract synopsis, speaker profile, etc. This Photo by Unknown Author is
licensed under CC BY-NC-ND
Communicating with Administrators
(Osborne, 2018)
► Think about business and finance
► Use business language
► “Return on investment”
► ”Profit and loss”
► Create a business plan
► Purpose and goals
► Target audience
► Needed resources
► Funding sources
► Measure outcomes
Communicating with Colleagues
► Recruiting participation vs. asking for referrals
► Timing is important
► Speak to benefits for them (or their clients)
► Make their jobs easier
► Prepare an overview
► Be prepared to share details as needed
► Anticipate questions
Communicating with Clients and
Caregivers (Voluntary Instruction)
► Identify challenges or needs and how this can address
them
► Consider multiple modes
► Design with redundancy (lots of opportunities to
consider and remind)
► Graphics can be eye-catching
► But ensure their relevance
► Use plain language
► Leave room for ambivalence
► Invite questions or trial session
Mangionekd, CC BY-SA 4.0
<https://creativecommons.org/licens
es/by-sa/4.0>, via Wikimedia
Commons
Communicating with Clients and
Caregivers (Required Instruction)
► Be trauma-informed and culturally-safe
► Clearly express your purpose (and objectives)
► Elicit their understanding of the problem: Kleinman’s 8
questions (Kleinman et al., 1978)
► Talk about challenges/problems using person’s own
words
► Link to treatment goals and valued occupations,
roles, etc.
► Recognize and acknowledge ambivalence or
disinterest
References
►Osborne, H. (2018). Health literacy from A
to Z (2nd ed.). Aviva Publishing.

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Communicating about Instruction in OT.pptx

  • 2. Topics Addressed in this Video ►Why? ►When? ►How?
  • 3. Why Should You Communicate about Instruction? ► Recruitment and interest-building ► Increase motivation ► Ethics and occupational justice ► Transparency ► With clients ► With administrators ► Opportunity for education and advocacy ► About OT’s role/domain
  • 4. When Should You Communicate about Instruction? Planning •Necessary logistics •Seeking funding or approval •Gauging interest/need Preparatio n •Asking for referrals •Promoting opportunities Delivery •Informed consent
  • 5. How Should You Communicate about Instruction? ►Know your audience and setting ►Strive for accessible design for all This Photo by Unknown Author is licensed under CC BY
  • 6. Know Your Audience ► If different from learners, conduct a separate analysis ► Determine what they need to know ► Consider timing ► How far ahead? ► Explore and use a variety of formats ► Verbal announcement ► Flyers ► E-mail ► Videos ► Some opportunities will be “required” depending on format ► Abstract synopsis, speaker profile, etc. This Photo by Unknown Author is licensed under CC BY-NC-ND
  • 7. Communicating with Administrators (Osborne, 2018) ► Think about business and finance ► Use business language ► “Return on investment” ► ”Profit and loss” ► Create a business plan ► Purpose and goals ► Target audience ► Needed resources ► Funding sources ► Measure outcomes
  • 8. Communicating with Colleagues ► Recruiting participation vs. asking for referrals ► Timing is important ► Speak to benefits for them (or their clients) ► Make their jobs easier ► Prepare an overview ► Be prepared to share details as needed ► Anticipate questions
  • 9. Communicating with Clients and Caregivers (Voluntary Instruction) ► Identify challenges or needs and how this can address them ► Consider multiple modes ► Design with redundancy (lots of opportunities to consider and remind) ► Graphics can be eye-catching ► But ensure their relevance ► Use plain language ► Leave room for ambivalence ► Invite questions or trial session Mangionekd, CC BY-SA 4.0 <https://creativecommons.org/licens es/by-sa/4.0>, via Wikimedia Commons
  • 10. Communicating with Clients and Caregivers (Required Instruction) ► Be trauma-informed and culturally-safe ► Clearly express your purpose (and objectives) ► Elicit their understanding of the problem: Kleinman’s 8 questions (Kleinman et al., 1978) ► Talk about challenges/problems using person’s own words ► Link to treatment goals and valued occupations, roles, etc. ► Recognize and acknowledge ambivalence or disinterest
  • 11. References ►Osborne, H. (2018). Health literacy from A to Z (2nd ed.). Aviva Publishing.